Profile

Cover photo
Verified local business
Stanton Optical
Eye Care Center
Today 9AM–7PM
1 follower|190,834 views
AboutPostsPhotosVideos
Contact Information
Map of the business location
5415 N Main St Mishawaka, IN 46545
5415 North Main StreetUSIndianaMishawaka46545
(574) 213-7111stantonoptical.com
Eye Care Center, Optometrist
Eye Care Center
Optometrist
Contact Lenses Supplier
Optician
Sunglasses Store
Today 9AM–7PM
Wednesday 9AM–7PMThursday 9AM–7PMFriday 9AM–7PMSaturday 9AM–7PMSunday 12–5PMMonday 9AM–7PMTuesday 9AM–7PM
Stanton Optical Mishawaka carries more than 3,000 eyeglass frames for men, women and children. Prescription glasses and sunglasses, bifocals, progressive lenses and lenses that transition.
Google+ URL

Street View

Panorama
Write a review
Review Summary
3.5
78 reviews
5 star
44 reviews
4 star
2 reviews
3 star
2 reviews
2 star
7 reviews
1 star
23 reviews
"Service was very good and they had a very large selection of frames."
"Definitely needed glasses and they stanton optical helped out a lot."
"My wife and daughter had eye exams and were very happy with the optometrist."
Photos
Scrapbook photo 2
Scrapbook photo 3
Scrapbook photo 4
Scrapbook photo 5
Upload public photo
Your Activity
All reviews
Robyn Black's profile photo
Robyn Black
4 weeks ago
This optical shop does everything it can to give customers a great experience with their vision needs. If ever I have a problem the staff is extremely responsive and keeps working until everything is just right. In addition to great customer service the product quality is excellent and the pricing can't be beat. I do recommend making an appointment if you need an eye exam. Heather always treats me great.
Dana Botos's profile photo
Dana Botos
a month ago
I have been coming to Stanton Optical for about five years now. I usually work with Davonna who has always been great, but today I worked with Karen and she was such a great help. She went out of her way to search for a safety frame for me, and provided awesome customer service. Always a great experience at Stanton Optical.
Response from the owner - a month ago
Hi Dana We appreciate you taking a moment to post a review. Our staff works hard to help you select eyewear that meets your needs and fits into your budget. We hope to be "seeing" you for years to come!
Nicole Smith's profile photo
Nicole Smith
a month ago
I was incredibly dissatisfied with my experience at Stanton Optical. A few hours before my appointment, I was called to be notified that I would need to reschedule my appointment, as they did not have a doctor at all on Sundays and that my appointment was incorrectly scheduled. (This, after receiving multiple texts and calls reminding me of the date and time of the appointment) On the day of my eye exam, my visit was a mix of waiting around for someone to assist me and then feeling very rushed when I finally did get someone to help me. The women there were friendly enough, but the atmosphere was very chaotic and unprofessional. Even though I arrived 10 minutes before my scheduled exam time (as they had requested), I did not see the optometrist until at least 15 minutes after my scheduled appointment. All the while (about 20 minutes), I was sitting there blind because the woman I spoke to first told me that I needed to take out my contacts to wait for the doctor. After seeing the doctor, I assumed that my visit was nearly over. Unfortunately, even though I just needed to order contacts and pay, I sat and waited for over 45 minutes just to talk to someone else. When I finally did speak to someone again, she did not know how to order the contacts and asked one of her colleagues for help. The co-worker was helping another customer at the time, but agreed to help me at the same time. While helping the two of us, she left to go give an eye pre-exam to yet another customer. It was obvious that they were either way understaffed or overbooking themselves, but when I asked the woman if it was abnormal she responded that it was always like this. When she finally got the order figured out, I asked her how many contacts I would be getting (because she hadn’t asked me how many I would like to order), and she replied that, “Wow! This is a 4-year supply, which is a great deal!” I was a little bit skeptical since I have never been able to order more than a 1-year supply at the optometrist. However, I thought that perhaps if I could get an awesome deal on a lot of contacts, I could overlook the atrocious service. At the end of my visit, I had wasted two hours at Stanton Optical for a 15 minute visit with the optometrist. A week and a half later, I got called to pick up my contacts and assumed that at least a pickup would be quick. When I walked in, I was instructed to wait in line behind the 7 people who were waiting for glasses pickups and fittings. I thought it was strange that I would have to wait so long just to pick up my contacts, but I waited anyway. Twenty-five minutes later when I got to the front of the line, the woman who helped me told me that I shouldn’t have had to wait in that line and directed me to another room to pick up my contacts. When she gave me the bag of contacts, there were only 2 boxes (a 6-month supply). When I asked about what I had been told on my previous visit (that I would be getting a 4-year supply), she said, “well, I don’t know… they only charged you for a 6-month supply.” I did not get an apology for being lied to about the contacts or for being told to wait unnecessarily in the wrong location. In short, Stanton Optical provided me with the worst service experience I have ever had. They were overbooked, unprofessional and gave false information. If you have not yet made a decision on where you want to go, I would suggest NOT going here.
• • •
Response from the owner - a month ago
Hi Nicole, I'm sorry to hear about your experience at our store. We do have some new staff members and seems we are busier than we would normally be this time of year. I would like to connect with you to continue this conversation if I may. Please email me at reviews@stantonoptical.com and include your full name and I'll get back to you promtly. I look forward to helping you.
Amanda Lanari's profile photo
Amanda Lanari
a month ago
As soon as I walked in the door very friendly associates coralyssa and Heather greeted me and we're very helpful.I haven't bought glasses in a long time and I was very excited so they were very patient with me and they made sure to let me take the time to go through all the glasses and even helped me by giving me their opinion on which ones fit my face better. I thought they were so nice and I honestly believe they deserve a raise. they were amazing and they made me feel very comfortable the entire time I was in the store. I will definitely recommend this to my friends and I will definitely be back for sunglasses.
• • •
Response from the owner - a month ago
Hi Amanda We appreciate you taking a moment to post a review. Our staff works hard to help you select eyewear that meets your needs and fits into your budget. We hope to be "seeing" you for years to come!
Jeff Chabera's profile photo
Jeff Chabera
a month ago
Went to Stanton Optical for an exam and glasses. The doctor was great, and the customer service was awesome. The doctors assistant, Jasmine, was helpful in guiding me on what to do and where to go. Karen, the optician, was really nice, friendly, and great at helping me find frames that worked best for me. Definitely had a great experience.
Alison K's profile photo
Alison K
5 months ago
Visited Stanton for the first time and loved it! Everyone was very welcoming and helpful. The doctor was great and insightful. You could tell he really had a passion for taking care of his patients! Heather and Lia were fantastic with working with my insurance and getting me the best deals! Kayla helped me pick out exciting new glasses that I love and also took care of me! Thanks to all of the staff for being friendly and helpful during my visits! Definitely recommend and will be going back!
• • •
Response from the owner - 5 months ago
Hi Alison, Thanks for taking the time to leave an awesome review. We will be sure to give the staff your praise! Stanton Optical enjoys providing quality service and products. Enjoy your new glasses!
Kim Rodabaugh's profile photo
Kim Rodabaugh
3 months ago
We had a fantastic experience at Stanton. My daughter broke her glasses at school and they fit us into their busy appointment schedule today, so she wouldn't be without glasses. Stephanie assisted us and she gave us a Lot of time and attention. (My daughter's a talker!) She consulted on frame choice and made my daughter feel cute in her glasses. She bent over backwards to work with us to be able to get frames And stay in our budget. I left feeling like I got a Great deal and with a very happy daughter. Thanks Stanton. We'll definitely be back.
• • •
Response from the owner - 3 months ago
Hi Kim, We're glad you had such an awesome experience at our store. Glad your daughter loves her glasses. Looking forward to seeing you both next year!!
Daniel Diaz's profile photo
Daniel Diaz
a month ago
Two thumbs way up. They work hard to get you in your price range and bend over backwards to work with insurance. Kayla was great and devona ( sorry about spelling D) are both wonderful and great assets at Stanton optical. So far the new contacts feel wonderful thanks to their knowledge. I will always recommend you guys and gals

Stream

Have them in circles
1 person

Stanton Optical hasn't shared anything with you.

People are more likely to share with you if you add them to your circles.