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SironaHealth

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"Monitoring and measuring patient perceptions of care (referred to the "Patient Experience") provides us with valuable insight into whether patients feel they received appropriate care at your facility, and whether they feel they've been sufficiently prepared to manage their recovery after leaving the hospital. "
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SironaHealth

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Post discharge calling is important, but what if your patient has a concern before the call is made, or after?
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Jeff Forbes recap on his trip to the 2011 IHI Forum in Orlando, FL.
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SironaHealth

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"Your ability to connect with patients after discharge can make or break your follow up programs. Simply put, you won't be able to coordinate care or gather experience feedback if you can't reach the patient."
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At the SironaHealth Blog: You know you need to be following up with patients after discharge, but do you know how? Here are 5 things to consider before you make your first call.
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Phone
1-888-674-7662
Fax
207-773-1857
Address
500 Southborough Drive South Portland, ME 04106
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Patient Centered Transitional Care Services
Introduction

Healthcare needs have evolved.  

Most contact centers haven't.

That's why we're here. 

SironaHealth is a multi-channel health contact center that offers healthcare companies a unified way to coordinate patient care across telephone, web, email, and mobile channels. 

We help your patients make appropriate healthcare decisions — whether it be choosing the proper physician, scheduling appointments, taking medication as directed, or knowing when they should seek emergency care.

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