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SironaHealth
26 followers -
Patient Centered Transitional Care Services
Patient Centered Transitional Care Services

26 followers
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"Your ability to connect with patients after discharge can make or break your follow up programs. Simply put, you won't be able to coordinate care or gather experience feedback if you can't reach the patient."

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"Monitoring and measuring patient perceptions of care (referred to the "Patient Experience") provides us with valuable insight into whether patients feel they received appropriate care at your facility, and whether they feel they've been sufficiently prepared to manage their recovery after leaving the hospital. "

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Post discharge calling is important, but what if your patient has a concern before the call is made, or after?

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At the SironaHealth Blog: You know you need to be following up with patients after discharge, but do you know how? Here are 5 things to consider before you make your first call.

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Jeff Forbes recap on his trip to the 2011 IHI Forum in Orlando, FL.

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