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Whataburger
Fast Food Restaurant$
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6705 Fondren Rd Houston, TX 77036
6705 Fondren RoadUSTexasHouston77036
(713) 772-0159whataburger.com
$Fast Food Restaurant, Hamburger Restaurant
Fast Food Restaurant
Hamburger Restaurant
Takeout Restaurant
American Restaurant
Sandwich Shop
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Burgers so good you can't help but say "what a burger!" Family owned and operated, we serve hot and fresh burgers, chicken, salads and shakes. All made to order, when you order it.
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Review Summary
3.6
10 reviews
5 star
5 reviews
4 star
1 review
3 star
2 reviews
2 star
1 review
1 star
1 review
Circa-1950 fast-food chain for counter-serve burgers, some stacked with multiple patties.- Google
"Excellent service and great food."
"Great Place other than restrooms are outside."
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Dean Wilcox
4 months ago
I work down the road from this location and I've been eating here (along with my coworkers) for about 4 years now. I've never had a complaint about this place, and I've always considered it the best Whataburger I've ever eaten at. The staff has always been very respectful, they crack jokes with the customer, and they were always very quick. The General manager is very professional, and he is EXTREMELY friendly. Every single time we go in there he always has a smile on his face, and brings an extremely positive vibe to the restaurant. I had no complains whatsoever, until recently.. My coworkers and I have noticed a significant drop in the level of customer service over the past month or so. In the last two weeks I've visited about 6 times, and I've been disappointed at one thing or another 4 out of those 6 times. The first time I was in the drive-thru and I ordered a combo, but was never given the fries. (Not a big deal, because service was always top-notch) so I let it go. The next time my boss and I dined in, and when I got to the cashier to order my food I was Greeted with a "What do you want?" I could not see her name tag because it was under her apron, but my receipt says her name was Jordan J. It's the small things like forgetting my fork in the to-go bag, or forgetting a straw, and the worst is being treated like I am an inconvenience to whomever is behind the counter. And each person I have dealt with since then has not been as professional as they had been these past few years. I don't know if this is coincidence or not, but each of these times I've been disappointed I never saw that General manager who brought so much positive energy to this location. I hope it goes back to how it was, because I really enjoyed spending my lunch breaks here. Once the level of service is brought back up to where it should be, I will change my 3 star rating to what it deserves.
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Waldo Corvera's profile photo
Waldo Corvera
a year ago
Normally pretty good. Usually they have pretty fast service but this last time was terrible. They kicked us out of the dining area and the drive thru took like 20 minutes. and they gave us an attitude asked for extra spicy ketchup.
Mark Mireles
a year ago
This location has great food. It always comes out really fresh and hot!
hector barreno's profile photo
hector barreno
a year ago
Sssssssslooooowwww service
Gordon Chi's profile photo
Gordon Chi
2 months ago
WORST WHATABURGER EVER!!! Like the place inside was good but the restrooms WERE HORRIBLE! Someone peed on the floor so I couldnt go in. SO DIRTY! The restrooms were OUTSIDE! And there was MOLD AND MILDEW!
Ken Rosenthal
8 months ago
Excellent service and great food.
Chantily Jefferson's profile photo
Chantily Jefferson
2 years ago
Great Place other than restrooms are outside
Yoana Zetino
2 months ago
Es muy rico es de lo mejor me.encanto y tambien a mis hermanos

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