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Brothers Plumbing , Heating, and Electric
HVAC Contractor
Today 7:00 am – 10:00 pm
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12249 Pennsylvania St Thornton, CO 80241
12249 Pennsylvania StreetUSColoradoThornton80241
HVAC Contractor, Air Conditioning Repair Service
HVAC Contractor
Air Conditioning Repair Service
Excavating Contractor
Lawn Sprinkler System Contractor
Today 7:00 am – 10:00 pm
Monday 7:00 am – 10:00 pmTuesday 7:00 am – 10:00 pmWednesday 7:00 am – 10:00 pmThursday 7:00 am – 10:00 pmFriday 7:00 am – 10:00 pmSaturday 7:00 am – 8:00 pmSunday 7:00 am – 8:00 pm
Brothers Plumbing & Heating, Inc. was founded in 1980 as a family owned and operated company. Over the years we've built a reputation in the Denver, CO plumbing industry as being honest and committed.
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Review Summary
164 reviews
5 star
117 reviews
4 star
9 reviews
3 star
2 reviews
2 star
10 reviews
1 star
23 reviews
"Brothers Plumbing replaced my hot water heater."
"My main sewer line backed up."
"In addition, he provided us with a quote for a sump pump."
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All reviews
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Maaya O
3 months ago
The dispatcher was great - polite and helpful. The tech was awesome, too. He arrived on time, was courteous and willing to explain things, left everything clean, did his work in the time he'd initially estimated, and generally made the experience of dealing with a plumbing problem as pleasant as it could possibly be, under the circumstances. I will definitely keep using this company!
Response from the owner - a month ago
Hi Maaya O, Thank you for saying such nice things! We really strive to go the extra mile every single time to turn what could be a troubling situation into a hassle free service. We hope to hear from you again! (But not too soon :)
Mar Moore
in the last week
Stephen the dispatcher was responsive and kept me informed all the way. Ray showed up when scheduled and quickly diagnosed my problem and explained everything every step of the way. I scheduled Ray to come back and do some preventive maintenance also. I highly recommend Brothers. Every visit they have made has been successful. Thanks!
John Kelly
3 weeks ago
I just wanted to take a minute to thank Jimmy N. and Aaron R. for an outstanding job fixing a broken garbage disposer at my house. They arrived on time, gave me a reasonable quote for the job, and had everything they needed to do the job with them. They did a great job in a timely manner and cleaned up after themselves. They took the time to advise me on a couple of other issues and I will be calling them for any jobs that come up in the future and I will request Jimmy be the guy as he really knows his business!! Thanks Jimmy!!
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Response from the owner - 2 weeks ago
Hi John, We are thrilled that you had such a great experience with Jimmy & Aaron! They are fantastic technicians and you are correct that they really know their stuff! We look forward to assisting you in the future with whatever may arise. Take care and thank you for your business we really appreciate it.
Nancy Elsen
5 months ago
Mark was great. I couldn't have had a better experience. He got the work done, was clear about pricing, and closed up the crawl space when he was done. Everyone I have ever dealt with at Brothers has been friendly, in a good mood, and attentive to detail. I appreciated his letting me know about future concerns I might have with my furnace. Great job! My cat appreciated his attention as well : )
Response from the owner - 4 months ago
Thank you for the review Nancy! Mark is a fantastic HVAC tech and just an all around good guy. We are glad you got to experience his services first hand. Please let us know if/when you would like to address your furnace concerns. Please tell your cat Mark says hello!
Amanda Jahn
2 weeks ago
Stephen, the friendly phone customer service person, was so amazing. He was so incredibly friendly, had an amazingly calm demeanor. He called me about 15 minutes before Joe showed up for service. Joe was amazing! He listened to all of our concerns, really took a lot of time to diagnose what our issues were and gave an estimate of charges. He was so nice and patient with me! He even said that he was here to help me when I asked how I could help him when we came into the clinic. He was very honest in his findings, and was extremely helpful. I would highly recommend this company as your plumber! Thanks for taking great care of us today!!!
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Response from the owner - 2 weeks ago
Hi Amanda, Thank you for the review! We pride ourselves on making sure our outfit is run professionally from top to bottom and we are lucky to have such a wonderful staff that dedicates themselves to serving the community. Thank you for your business and we will be there for you whenever you need us again!
Richard Perri
2 months ago
The dispatcher was great - polite and helpful. Justin N., Rick M., and Jacob B. were awesome, also. They arrived on time, were courteous and willing to explain the service procedure, left everything exceptionally clean, completed their work in the time that was initially estimated, and generally made the experience of dealing with the electrical problem as pleasant as it could possibly be. Their professionalism and attention to detail was wonderful. Their work was extremely clean and neat and it looked as if the original equipment/devices were still in place. Everything is working as explained and I have not had any problems what so ever with the installation of the new electrical equipment. I will definitely keep using this company for future electrical work that is required in my home.
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Response from the owner - a month ago
Hi Richard, We are so happy to hear that you are thrilled with your experience. We are lucky to have such wonderful techs like Justin, Rick and Jacob. We look forward to helping you again. Take care!
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Andy Meverden
2 weeks ago
We recently lost power to our home through a lightning strike. Master electrician Rick and his partner, apprentice Jacob, upon hearing the serious predicament we were in, came by Monday to scope out the problem discovered by Excell Energy. They gave an estimate and came back this morning (next day) to tackle the replacement of the distribution panel, run 3 new copper grounding wires, and upgrade our panel from 150 to 200 amps. They brought the panel up to code, a challenge given the house was built in the '70s with aluminum wire. They added a whole-house surge protector, to boot! They showed me the upgrades, and schooled me on the challenges of aluminum wiring and what to do in the future. They under-promised and over-delivered, finishing the job 2 hours ahead of projection, even cleaning up after themselves. They even let me have the burned out box with cable melted through as a trophy, and reminder of what could have been a much more serious outcome! If you need a skilled master electrician, Rick is the man you want as project lead. Jacob is close to getting his residential license, and is ready for prime time. Dare I say they even taught me a couple important homeowner techniques, mostly about safety. We now have a modern 200 amp panel with space to grow into the future, when we one day sell our home. Thanks Rick and Jacob!
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Response from the owner - 2 weeks ago
Hi Andy, Thank you for the review! We're so glad that we could get you taken care of when you needed us the most. Rick is a wonderful technician and you are correct that Jacob is not far behind. We are thrilled to hear that we could exceed your expectations and look for to assisting you in the future. We really appreciate your business!
Kelly Hernandez
a month ago
Not a happy camper! Waste of time and money! Called Brothers for emergency situation but could not respond until the following day. I was given a two hour window and they arrived just as that window expired. I was misquoted trip fee on phone (doubled on site), although they claimed it was not. Technician claimed that the main drain had to be on the bottom level of the house but couldn't locate and his only suggestion was tearing a hole in the wall of the closet in the room behind the bathroom to see if it was visible. This did not seem reasonable to me since we didn't know if it was there. Should we keep tearing holes in the wall until we find it?! I have had the main drain cleaned before so I know there are other options but the prices I was quoted for any of those were more than double what other companies charge. Brothers was recommended to me by a neighbor and the police department I work for...but I am highly disappointed and will never call them for assistance again!
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