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LightTouch Day & Med Spa Mississauga
Laser Hair Removal Service
Today Closed
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5160 Explorer Dr #36 Mississauga, ON L4W 4T7 Canada
5160 Explorer DrCAONMississaugaL4W 4T7
Laser Hair Removal Service, Medical Spa
Laser Hair Removal Service
Medical Spa
Skin Care Clinic
Tattoo Removal Service
Today Closed
Monday ClosedTuesday 10:00 am – 6:00 pmWednesday 12:00 – 8:00 pmThursday 12:00 – 8:00 pmFriday 12:00 – 8:00 pmSaturday 9:00 am – 5:00 pmSunday Closed
Day Spa & Med Spa Mississauga Light Touch services a wide variety of laser services such as laser hair removal, as well as massage, manicures, pedicures, and more.
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Review Summary
11 reviews
5 star
5 reviews
4 star
No reviews
3 star
No reviews
2 star
5 reviews
1 star
1 review
People talk about laser hair removal, touch laser, tattoo removal and skin tightening
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Beatrice G's profile photo
Beatrice G
reviewed 4 months ago
I feel the spa does not really "treat" the Groupon buyers. I've heard the owner say they make no money off the Groupon buyers, and how it's not worth it for them because many Groupon buyers dont end up being return customers. Not exactly a welcoming speech imo. After that everytime I've been in, I almost feel bad for being there. One time, I had my 2 year old with me waiting at the reception and was asked by the owner to leave because she was apparently "loud" and her voice might carry to the massage rooms. She wasn't above normal voice level. So I waited in my car with her. When I went in for my session, there was a very dissatisfied customer screaming for a good 15 mins or so. The sessions are definitely rushed because all 6 areas need to be done in half hour. And eventhough it is an "unlimited" deal for a year, your sessions are "forfeited" if you miss it. That doesn't quite make sense to me, if you are marketing it as unlimited, but you get what you pay for. Oh, one more thing, I was under the assumption that the one year deal starts from the time you activate the deal, but apparently your one year starts from the day you buy it. I thought that was odd too. I'm always looking for a relaxing day at a spa, but would not pick this place. They need to work on their customer service.
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Gina Leuvo
reviewed 9 months ago
Had an excellent experience at this place, I am raving about it to all of my friends! I would just like to express my greatest gratitude towards the amazing day you guys gave myself and my husband! First starting off with the Hot Stone Massage, which was done by very experienced therapists, followed by a relaxing mudwrap (will never forget how cool that is), and then a manicure and pedicure plus a spa lunch to blow it out of the water! I seriously had one of the best days of my life here, and will be back right after my vacation. I love coming here, and would strongly recommend it to anybody. This place is always PACKED, and I can see why! :)
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Kate Kassem
reviewed 11 months ago
Despite purchasing my WagJag voucher months ago, I have yet to receive laser treatment. The clinic is extremely busy, and getting an appointment is very difficult, and must be planned months in advance. And despite this, I have seen them offering even more promotions through Groupon and LivingSocial, when they are already too busy to cater to their existing clients! This particularily a problem for those who purchased "one year" coupons, rather than coupons with a set number of sessions. Terrible customer service from the woman answering calls (Mississauga location). Exceedingly rude; do not know if this is how she treats "coupon" customers or the regulars as well, but it has been constantly bad. With myself several times, as well as with my sister and her friend (we all purchased the laser hair removal coupon, oops!). And that's when you get through to them. They are difficult to get a hold of by telephone, rarely answering. They do not return messages. Also, I have been hit by the screech of a fax machine at least three times when trying to call. Hopefully, the service itself will be better, and if so I will update this review. But so far, I am not impressed and wish I could get a refund.
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Ginette Moore
reviewed 4 months ago
I have been to many other smaller places, and treatments were insanely painful! Love Sally, and the other staff which are very friendly. Their laser is AMAZING, completely painless and fast!
Vivian Z
reviewed 6 months ago
Bought a groupon deal for laser hair removal. The technician rushes through my sessions. VERY POOR JOB but she is friendly. WOULD NOT RECOMMEND. Waste of money. I don't even feel the heat from the SOPRANO LASER. Its been 6 session and my hair has not yet shed but has grown back at a slower pace. I'm currently getting soprano laser treatment at another place and I DO FEEL the heat from the laser. I see immediate results. Hair is alot finer. Cannot say the same about LIGHTTOUCH.
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Julia Lawren
reviewed 12 months ago
Guys, this place is one of the worst places I have ever been to. My friend is a client there and I was interested in starting Hair removal there as well. But after that day? NO THANKS! first of all, the place looks dirty, I wonder who cleans that place. yuk. The lady that was sitting in the front desk seemed to be the owner. All I can say: VERY unfriendly. I was waiting in the front for my friend, so I could see what was going on. The owner is really unfriendly to the callers and seems not to care at all. the whole time I was waiting there, there was no other clients inside the rooms or coming for an appointment. Not surprised why. The place is dark and cold. Looks like the owner tries to save as much as she can. Not very inviting though. There wasn't even music playing. Boooooooring!
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Response from the owner - 11 months ago
Not sure where this review came from. ? It's not accurate at all. We wait on over 40 clients a day here, and we're very busy. We have cleaners, and we have music playing throughout the spa at all times. Our lightning was just replaced with a new LED lighting system, with lovely pink lighting, slightly darker than the old brutal lights of old days........


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