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Ajibola Robinson's profile photoSuresh Waghmare's profile photo
Maggie, I just read your piece on the Verizon shakedown. Thanks for that. I have been with Big Red now for over six years now. I have used almost all national cell companies except T-mobile. Staring out with Sprint, moved to ATT before they became Cingular and back to ATT! So I have had my fair share of experiences with the carriers. Verizon IS the most expensive, but they also appear to offer the best service. Which is what we pay for. I say appear as recently I have had some doubts.

But back to the issue. You are quite correct, I rushed to the Verizon website when I realized June 28th had come and gone on the new plans. And I was worried my bill would automatically change without my knowledge. 

First indeed I discovered that we existing customers are not being forced to switch to the new plans (for now, as that will probably change), as you had noted. .

Secondly when I did use their tools to calculate what my new bill will look like with the new plans, it appears I might end up saving some money, again as you noted.

I like that you can select that amount of data you might use and plan accordingly. I will say I am fortunate to also have a work cell phone so that considerably reduces my use of my personal cell.    

Another issue is not all of us are ULTRA connected to this crazy digital world. Yes I have a Facebook page, (which I am desperately trying to abandon for Google+ lol) but I probably visit it, once a week or several times on the weekends only. 

Once in a while I stream music and videos, but that is mostly when I am at home on my WiFi network. My main phone data usage is streaming XM radio and also uploading pictures to the cloud. 

I am willing to bet I am not the only bid red customer with a user profile like mine, In fact I think there are millions of us out there as so many people now how both personal and work cells. So we don't need all the "bells and whistles" but we want a good network, good service and good customer service. Even if we do not use Verizon NFL mobile. 

My final point is, people need to generally get real and also be smart enough to do some research. As I noted after the initial fear, it appears if I do switch, I am likely to save money, or at least pay what I was paying on the old plan. 

However, lets all be real, due to the upgraded capabilities of smartphones and in a Facebook, LinkedIn, Google+, Hulu, Pinintrest, You Tube, online gaming et al world, people are doing much less talking and even texting and much more browsing and data use, exchange and streaming. So today it might be only Verizon, but I suspect that almost all other carriers will end up having to do the same, especially to pay for the pretty expensive 4G LTE network infrastructure upgrade. We as consumers can't eat our cake and have it... (You know that saying always troubles me...).

Recently I thought for a minute about leaving big red for something cheaper and then I remember my constant dropped calls while on ATT and the terribly bad customer service at Sprint and I say to myself...hold on a sec...
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