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Verified local business
Carrabba's Italian Grill
Restaurant$$
Today 3:00 – 9:00 pm
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14043 W Bell Rd Surprise, AZ 85374
14043 West Bell RoadUSArizonaSurprise85374
(623) 214-3299carrabbas.com
$$Restaurant, Italian Restaurant
Restaurant
Italian Restaurant
Seafood Restaurant
Pizza Restaurant
Family Restaurant
Today 3:00 – 9:00 pm
Monday 3:00 – 9:00 pmTuesday 3:00 – 9:00 pmWednesday 3:00 – 9:00 pmThursday 3:00 – 9:00 pmFriday 3:00 – 10:00 pmSaturday 11:00 am – 10:00 pmSunday 11:00 am – 9:00 pm
Menu
Ciao and welcome to Carrabba's where you can enjoy a casual dinner in a warm, festive atmosphere. Discover a variety of fresh, handmade Italian dishes cooked to order in our lively kitchen.
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Review Summary
4.0
27 reviews
5 star
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4 star
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5 reviews
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1 star
3 reviews
Chain eatery & bar serving a diverse menu of classic Italian fare in a family-friendly setting.- Google
"It appears that management has changed, and things have gone rapidly downhill."
"Love their chicken Marsala!"
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Chas Rocco's profile photo
Chas Rocco
3 months ago
Wonderful dining experience! There was a mix up when they brought our dinners, my husbands was not the correct order. While waiting for his correct meal the manager came to our table and sincerely apologized for the mistake. Though my husband was not the slightest concerned over having to wait a little longer, he insisted on taking his meal off our bill. I must admit I was very impressed and pleased with his generosity. Not long after he left us my husbands meal arrived, claiming one of the best steaks he ever has have eaten in a very long time. Almost immediately the kitchen manager arrived at our table to ensure the meal was to his liking. She too apologized for the mix up and seemed genuinely concerned that our dining experience was to our expectations. It most certainly was. This restaurant has a loyal customer in me and my family going forward.
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Cocobolo Cowboy
4 years ago
Quality for dollar spent was nothing to get excited about. The salads were small, they were tight with bread, and honestly I could think of two or three place that would offer a better value for dollar spent in the Valley of the Sun. Think the biggest RIP was the charge for a glass of wine, and it will be along tome before I step foot in this place again.
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Jim Hempel
6 months ago
Very very good,
James Dean
2 years ago
Had terrible service at the location in Surprise, Waitress was slow getting to us after we sat down and then to top it off she screwed up my order, and if that wasn't enough, when she bagged up our leftovers she screwed that up too. Carrabba's is over rated if you ask me I hope this review will knock them down to a realistic rating.
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Jim Ford
4 months ago
After several terrible visits, I'm done with this place. It appears that management has changed, and things have gone rapidly downhill. On our last visit, we sat at the chef's bar and witnessed the dysfunction first hand. The cooks and the expediter were constantly fighting, and eventually the cooks refused to talk to their expediter. That guarantees poor service. And the service is abysmal; nearly every meal nets you a free appetizer or dessert in order to make up for the service. But it doesn't make up for it. Examples: We each ordered a glass of wine, and my wife said we'd like to share an appetizer. The waiter thought we were sharing a glass of wine (!!!) and brought one. It was another 15 minutes before he rectified that. We were served soup with coffee spoons (the soup spoons were all dirty), and then dessert with soup spoons (now the small spoons were dirty). It's getting worse at this location, and I think it's in a death spiral.
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Daniel H's profile photo
Daniel H
6 months ago
Love their chicken Marsala!!!
cindy redd's profile photo
cindy redd
3 years ago
Love it. Everything tasts delicious. We even got a free appetizer for our first visit.
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Hope Flisyn
2 years ago
The food was very poor it got my dad sick and now he has the stomach flu. T banks a.lot

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