Response from the owner - 3 months ago
It is unfortunate that you had a bad experience. If the post you made was the same day as you visited the range, it was probably abnormally busy when you were there. My name is Paul Bastean and I am the owner as well as a 20 year Sgt for the Lake St. Louis Police Department. Additionally, all my Concealed Carry Courses as well as all my Advanced Courses are taught by active duty Law Enforcement. All my staff are professional and the specific staff member is a full time fireman and one of my best counter staff guys. Not sure if you caught him at a bad time, but I would invite you give the range another chance to see if you have different results. We have an outstanding on-line reputation and I would like to see if we could get you to change your review. If not, our brothers and sisters in blue know me and the nine other cops that work for me well enough to know your description of staff is not a typical encounter, but I’d still like to see if we can change your mind. Stay safe.