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600 E Market St San Antonio, TX 78205, United States
600 East Market StreetUSTexasSan Antonio78205
Luxury Hotel, Meeting RoomMenu
Discover the distinctly diverse personality of the Alamo City in grand style. Set along the spectacular River Walk, Grand Hyatt San Antonio is steps from trendy bars, hot clubs,  Zagat-rated restaurants and all the sites and attractions that make San Antonio one of the most culturally rich cities in the country. Have an unforgettable experience enhanced by the exceptional touches and personalized services that define Grand Hyatt San Antonio.
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Rolling Oaks Dental's profile photo
Ruth Borrego's profile photo
Angelo Davis REALTOR® RE/MAX North-San Antonio's profile photo
Joe Bell's profile photo
The San Antonio Riverwalk's profile photo
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The Whitley Law Firm, P.C.'s profile photo
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4-star hotel
$195
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Booking links sponsored. $228 incl taxes & fees
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Review Summary
3.4
89 reviews
5 star
26 reviews
4 star
20 reviews
3 star
19 reviews
2 star
11 reviews
1 star
13 reviews
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Wesley K.'s profile photo
Wesley K.
3 months ago
I have been staying now for business and pleasure for two years at this Grand Hyatt San Antonio property. I now call it my "home away from home". The staff is consistently there, and always friendly. I truly feel that I can just "stop by" and say hello to friends. I do not consider staying anywhere else when I travel. If an issue with my room or stay comes up, it is always handled very quickly. The staff in the Grand Club on the 23rd floor is exceptional, and I want to say a very special thanks to Judy B.! I will continue to stay here, and recommend the hotel to as many as I can. Thanks Paul T. for a job well done at the Grand Hyatt - San Antonio Riverwalk!
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Daniel Berndt
2 months ago
First impression was outstanding! Brilliant lobby, excellent location; though a few things started to come out during my stay such as the headboards wearing away and no hot water one morning.
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Anthony Chan
7 months ago
Pros: was a nice place... Cons: -for starters, there's no free wi-fi in the room. no, you'd have to pay $10 ($9.95 for all those specific pricks out there) for 24 hours of wi-fi because paying $150+ a night doesn't warrant the customer free wi-fi... Apparently, there's free wi-fi all the way down in the lobby, so i guess pretty much anyone can siphon off the wi-fi and bum around there too. -housekeeping did a subpar job in tidying up the room every day that me and my companions stayed there. first day, both beds were made, and that was fine because that's about standard procedure for housekeeping. second day, ONE of the full size beds were made, and they folded the toilet paper in. THAT WAS IT. -the room was too small. i'm pretty sure there was about 2 feet of space between the foot of one of the bed and the desk that also serves as a platform for a tv. -room service (especially at night) was by far one of the biggest pains we had to deal with. 1) called the front desk to see if we could get a number to a near by food delivery place that delivers late at night. got charged down to the dimes and nickels for the call to the front desk. 2) the hotel did not have a sufficient amount of bedroom things (ex: pillows, sheets, etc.). we had called in for extra pillows only to wait an hour to call again to ask where they were. Later on, we had placed an order for more pillows only to be told that they "ran out" of pillows. HOW DO YOU RUN OUT OF PILLOWS IN A HOTEL?! -6 operating elevators that takes one to each floor. in reality, only 3 of them are actually operable OVERALL: overpriced hotel. 1.8/5 stars in my opinion
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omar jelbi
2 months ago
friendly stuffs, good location but I was very disappointed by the mattress quality ,for a hotel like this I expected better mattress quality.
Adriana Moreno
6 months ago
I purchased our room from a website like priceline. I paid 158. The best hotel room I have stayed in... hands down.. It was a deluxe room. . Outside the door is a doorbell.. It had a living room with a restroom then the next room was the bed room king size, with a master bathroom. Huge shower and tub! The room number was 2430, an employee told us it was one of the two rooms they have like that in the whole hotel. We will definitely be staying at this hotel again! And hopefully in that same room!
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Twyla Harrison
6 months ago
Recently visited this hotel with my family for vacation and reserved two rooms! When we approached the hotel I was not impressed! The lobby was beautiful and had 2 VERY expensive eating and lounging areas however for the price of this hotel I was expecting MUCH more! NO free parking, I was charged $27 per night for parking (that I was not aware of until I made it to the hotel), there was NO microwave in the rooms, NO wifi (you have to pay for it), NO hot tub or Jacuzzi at the pool, NO breakfast! The rooms had NO wow about them, just a room. There are other hotels in this same area that do not carry the "name" that this hotel does but has much, much more to offer for the price.
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Eric Adjakwah
3 months ago
This hotel is the best hotel I have ever stayed in. The service is great and the rooms are the best in class. This is the place you will definitely want to stay
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Cara Bolding
6 months ago
Very disappointed this year. We stayed for a convention and the staff was terrible. There were two helpful people during the entire visit. When we called to see if they could fix the mini-fridge in the room(we needed to keep food cold) we were told "we could get you another one, but it would just do the same thing." Unhelpful, unprofessional, and uncaring staff and the room wasn't that great. Not to mention, parking is a nightmare.