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VIP Parts, Tires and Service
Auto Parts Store
Today 7:30 am – 6:00 pm
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21 Old Post Rd Arundel, ME 04046
21 Old Post RoadUSMaineArundel04046
(207) 985-7425vipauto.com
Auto Parts StoreToday 7:30 am – 6:00 pm
Monday 7:30 am – 6:00 pmTuesday 7:30 am – 6:00 pmWednesday 7:30 am – 6:00 pmThursday 7:30 am – 6:00 pmFriday 7:30 am – 6:00 pmSaturday 7:30 am – 6:00 pmSunday 9:00 am – 4:00 pm
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Review Summary
4.5
12 reviews
5 star
9 reviews
4 star
2 reviews
3 star
No reviews
2 star
1 review
1 star
No reviews
"I got my oil changed here last time and the service was great."
"We have used VIP Auto of Arundel for tires and auto service."
"...very near in design to complement the new tires."
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All reviews
Krysti Vachon
a month ago
Previously, I had a terrible experience at Saco VIP a few years ago and never went back to another VIP after that. My heat suddenly stopped working on a very cold day after all of the storms. My regular mechanic was too backed up to look at my car and I couldn't be without heat for three weeks. I walked in to the Arundel VIP for the first time and was greeted by Andrea at the service desk. She not only listened to the issue with my car and was very knowledgeable, but also listened to my experience at Saco VIP and my apprehension to have any VIP to fix my car. She was more than understanding, worked closely with the mechanic to resolve my car issue and kept communicating with me so I did not feel "in the dark" about what was going on and the repair that was needed. She truly turned my VIP experience around and made sure I left there having heat. Thank you very much Andrea for your hard work and stellar customer service. YOU ROCK!
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Rachel Lee
4 weeks ago
I got my oil changed here last time and the service was great. The women at the front desk was friendly and well informed! I am going back for my next oil change soon!
Linda Villandry
3 weeks ago
Hi been using VIP for 4 years now. Very friendly staff, great service. I have all my work done there Chester G
Kevin Lyons
11 months ago
My wife and I were headed to our place in Wells, Maine for a weekend stay. On our way from Vermont on Friday night approximately one hour from our destination, we experience a severe wobbling on the rear driver's side tire. Upon investigating I was able to determine that two of the lug nuts had sheared off and I was in need of two studs as well. I managed to jack the vehicle up and set the wheel so that I was able to make it to Wells with the remaining three lug nuts. I went to VIP in Arundel the next morning arriving before opening time at 7:30 a.m. The Manager, Mike Saucier assisted me and informed me that the problem could be taken care of when his service technician came in at 8:00 a.m. I returned to the shop at 8:00 and in approximately 1 hour from the time my vehicle entered the shop it was fixed as well as an oil change. I was so impressed with the professionalism and knowledgeable staff and their appreciation and concern of our situation. It was a very pleasant experience and we will return to that location if we ever experience any issues while in the Wells, Maine area. Thank you
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Meg Yerdon
2 months ago
We had a flat tire on a Sunday - which in Maine usually brings up the question - "Can I wait until Monday?" The answer for us was an emphatic no. The first place we went was a different VIP, who did not have the right size tires in stock, nor the technician to do the work. However, the kind customer service attendant picked up the phone and quickly located another VIP who had what we needed and could see to our vehicle immediately. The Arundel location was staffed by a very competent, knowledgeable, and kind group of people. The tire couldn't be repaired sadly, due to the placement of the damage, which they happily showed my fiance. Since we know that matching tire sets extend the life of your tires and is better for the vehicle all around, we expected to be purchasing 4 new tires. Yet, the wonderful sales person we were assisted by explained that they did feel we could buy only 3, as the 4th in question was in such prime condition and very near in design to complement the new tires. Easily they could have sold us 4, but were honest enough that we saved some money during a time we really needed to. We also had the tires aligned, and an oil change done. During our wait, we were treated to Keurig coffee and amiable discussion with the attending employees. The work was done with attention to detail, there was no up-selling pressure tactics. We will return to VIP, this location most likely, for more future service. I highly recommend this locale and others for great customer care and quality vehicle servicing.
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Debora Manzi
4 months ago
Great experience with VIP in Arundel. Service managers were very helpful and diagnosed my wrangler problems. I had a shimmy in the front end and it was repaired. I was also experiencing a loss of power and the problem discovered was a clogged air filter caused by little critters. They went above and beyond my expectations. Thank you VIP very much. We are feel very confident with your service.
Kyle Wittet
3 months ago
We have used VIP Auto of Arundel for tires and auto service. Most times I deal with Mike who has been very helpful and always professional. I am glad to having found a great location that is local to get our cars serviced and would not hesitate to recommend this VIP location to anyone.
Forrest Smith
7 months ago
I recently had new tires put on by VIP in Arundel. The alignment and tire change took a very short period of time and soon I was on my way. Thank you VIP for the excellent service!