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VIP Parts, Tires and Service
Auto Parts Store
Today 7:30 am – 6:00 pm
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21 Old Post Rd Arundel, ME 04046
21 Old Post RoadUSMaineArundel04046
(207) 985-7425vipauto.com
Auto Parts StoreToday 7:30 am – 6:00 pm
Monday 7:30 am – 6:00 pmTuesday 7:30 am – 6:00 pmWednesday 7:30 am – 6:00 pmThursday 7:30 am – 6:00 pmFriday 7:30 am – 6:00 pmSaturday 7:30 am – 6:00 pmSunday 9:00 am – 4:00 pm
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Review Summary
4.5
16 reviews
5 star
10 reviews
4 star
3 reviews
3 star
No reviews
2 star
1 review
1 star
No reviews
"We will return to VIP, this location most likely, for more future service."
"We also had the tires aligned, and an oil change done."
"...very near in design to complement the new tires."
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Amanda Arloro's profile photo
Amanda Arloro
a month ago
My sons car is very important to him. The staff was friendly, explained everything being done to it, what it needed and kept him fully informed. He was able to sit and watch his car being worked on. He has never been OK having others work on his car until now. Thank you for making it a good experience for him.
Wesley Jackson
in the last week
I have taken my vehicles in to VIP, Arundel since the store opened for my service needs. I feel the staff pays attention to detail and confident that the work will be performed to my liking in a timely manner.
Meg Yerdon
3 months ago
We had a flat tire on a Sunday - which in Maine usually brings up the question - "Can I wait until Monday?" The answer for us was an emphatic no. The first place we went was a different VIP, who did not have the right size tires in stock, nor the technician to do the work. However, the kind customer service attendant picked up the phone and quickly located another VIP who had what we needed and could see to our vehicle immediately. The Arundel location was staffed by a very competent, knowledgeable, and kind group of people. The tire couldn't be repaired sadly, due to the placement of the damage, which they happily showed my fiance. Since we know that matching tire sets extend the life of your tires and is better for the vehicle all around, we expected to be purchasing 4 new tires. Yet, the wonderful sales person we were assisted by explained that they did feel we could buy only 3, as the 4th in question was in such prime condition and very near in design to complement the new tires. Easily they could have sold us 4, but were honest enough that we saved some money during a time we really needed to. We also had the tires aligned, and an oil change done. During our wait, we were treated to Keurig coffee and amiable discussion with the attending employees. The work was done with attention to detail, there was no up-selling pressure tactics. We will return to VIP, this location most likely, for more future service. I highly recommend this locale and others for great customer care and quality vehicle servicing.
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Rachel Lee
2 months ago
I got my oil changed here last time and the service was great. The women at the front desk was friendly and well informed! I am going back for my next oil change soon!
Krysti Vachon
3 months ago
Previously, I had a terrible experience at Saco VIP a few years ago and never went back to another VIP after that. My heat suddenly stopped working on a very cold day after all of the storms. My regular mechanic was too backed up to look at my car and I couldn't be without heat for three weeks. I walked in to the Arundel VIP for the first time and was greeted by Andrea at the service desk. She not only listened to the issue with my car and was very knowledgeable, but also listened to my experience at Saco VIP and my apprehension to have any VIP to fix my car. She was more than understanding, worked closely with the mechanic to resolve my car issue and kept communicating with me so I did not feel "in the dark" about what was going on and the repair that was needed. She truly turned my VIP experience around and made sure I left there having heat. Thank you very much Andrea for your hard work and stellar customer service. YOU ROCK!
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Rosemary Smithyman
4 weeks ago
Last week I brought my truck to Arundel VIP Auto for state inspection. It was my first experience with them. Everything went very well. Everyone was very friendly and I did not have to wait long. I will use VIP again for other car services.
Sam Maine's profile photo
Sam Maine
in the last week
Mike and the crew at VIP have always given our two cars good service, fast and reliable. When our Tacoma needed new all-weather tires last winter, they didn't oversell us or push us into more than we needed for our kind of driving. They give friendly and fast service and we've been satisfied customers for over 8 years.
Debora Manzi
5 months ago
Great experience with VIP in Arundel. Service managers were very helpful and diagnosed my wrangler problems. I had a shimmy in the front end and it was repaired. I was also experiencing a loss of power and the problem discovered was a clogged air filter caused by little critters. They went above and beyond my expectations. Thank you VIP very much. We are feel very confident with your service.