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Burnside Body Shop
Auto Body Shop
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612 N Franklin St Modesto, CA 95351
612 N Franklin StUSCAModesto95351
(209) 521-6570burnsidebodyshop.com
Auto Body Shop
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2 reviews
People talk about insurance company and collision repair
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Bethany Kerr's profile photo
Bethany Kerr
reviewed 6 months ago
The short: I have heard that Burnside does a great job with insurance work. If you are paying yourself I would not recommended Burnside. I ended up having to tell them I was taking my car elsewhere even though it wasn't finished. The long: I took my 1973 Volkswagen Beetle in to Burnside in December of 2012. I had been in a small car accident and I wanted a bit of body work done, the car painted, and a few bits of restoration done as well. Brent (the owner) agreed to take it as a side job and gave me a 2-3 month time frame. I know it is a long time but I figured I could walk, bike, and carpool and he said he would take the time to do the car well but "insurance work" came first. This time frame was given in writing. He did not start work on the car until about 3 months later because he was "so busy" with insurance work. I was told multiple times that insurance work took priority even though I was a paying customer. I checked in on the car periodically and was told that progress was slow but being made. By mid summer I was really frustrated and was told it would finished in August. In August I was told it would be finished by November, in November he said it could be done by Christmas but I said I was pulling the car but he should finish the part he was currently working on which he said was a 2-3 day job. I finally got the car back mid December. He had the car for over 12 months and accomplished the following: take out the windows, take off the bumpers, take off the fenders and strip and prime them (did not fix dents or anything), do a fair amount of work on some rust in the last two weeks that he had it. So, a year of walking and carpooling while my car just sat and $1500 later I have taken my car to another local shop which accomplished more in the first few days than Burnside did in a year. Maybe I am just young and taken advantage of but I sure won't ever believe someone again when they say "we are making progress, we've just been busy."
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A Google User
reviewed 3 years ago
When my husband wrecked our car, we didn't have to discuss where to take the car. We both know that Burnside is the only place to go. They are rated #1 by Modesto Bee's yearly survey / poll by the people of Modesto for a reason. The owner's are honest people, they only hire the best and they only do a job 100%. For example, they had finished putting our car back together then called us and said they were not happy with the hood so they were going to order a new one. The Burnside's actually care about their clients, their staff, and their quality of work. Why not take your car to the best in town, I mean insurance is covering it anyway.
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