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Morrison Utility Services
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A huge well done to First Line Manager James Osborne for scooping the Health & Safety Champion accolade at the 2016 Utility Week Stars Awards. James received the award for using the format of film to show how everyday operational tasks can be made safer through simple, mental risk assessment. Well done James!
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We are very pleased to announce that Morrison Utility Services took home the Energy Efficiency Award for our green fleet and carbon reduction initiatives at the 2016 Gas Industry Awards in London on Tuesday 17th May.
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We are delighted to have been awarded a prestigious 2016 Corporate Social Responsibility (CSR) Excellence Award. The award was received for our work in key areas such as health and safety, environment, business improvement, community engagement, stakeholder engagement and staff training and development. The presentation will took place at The Crystal in the London Docklands on 8th August.
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This year marks the 60th anniversary of the RoSPA Health and Safety Awards. Throughout this period, the scheme has been recognising and celebrating excellence in safety performance. Morrison Utility Services is delighted to have been awarded the RoSPA Order of Distinction (15 consecutive Golds) Award for Health and Safety. The awards presentation evening took place on 21st June at the London ExCel Exhibition Centre.
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Morrison Utility Services Identifying and implementing cutting-edge innovation is always high on the agenda for our Yorkshire Water contract team. This week Yorkshire Water and MUS hosted a hugely successful event to provide employees from both organisations with an insight into some of the latest water industry product, service and process innovations. The event proved a huge success with a diverse range of innovations on show covering key areas such as health and safety, efficiency, performance commitments, employee engagement, TOTEX and SIM.
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We're delighted to have been awarded a new framework agreement with Openreach, BT’s local network business for its superfast broadband delivery programme.

Under the terms of the new agreement, we will support Openreach with the delivery of the Superfast Extension Programme (SEP), the next step in the Government’s Broadband Delivery UK (BDUK) initiative. 

The new framework will see us continue to work with Openreach to deliver SEP works in the South East and North East, and extend this activity into four new regions across the South West and North West of England.
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Morrison Utility Services is delighted to have been involved in the production of this training film covering safety practices on highways. Funded through CITB, this film's aim is to help improve the quality, safety and competence of the workforce and ensure appropriate technical knowledge to meet highway specifications. This is the first in a series of films covering safe digging, backfill and reinstatement practices on highways.

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Morrison Utility Services has been chosen by E.ON to deliver its electricity and gas traditional and smart metering installation and maintenance services across London, the South of England and Scotland.

MUS will deliver a full MOP (Meter Operator)/MAM (Meter Asset Manager) managed service that will include campaign management, appointment booking, logistics, installation and data management.

The core delivery contract is scheduled to begin in May 2016 and will support E.ON’s objective to exchange meters for its five million customers for smart meters in line with government targets.
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Our Business Process Improvement team is always looking to introduce smart solutions that can deliver new efficiencies and greater collaboration.

A recent project has centred on YR Free, an app that offers real-time, two-way audio and video data capture technology for mobile.

The app is enabling back office assessment of on-site situations in real-time. This capacity to provide live, direct feeds is enabling multiple caller interaction and discussion and increased real time operational collaboration, paving the way for faster, more cost-effective decision making and less public disruption.
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Great news from the Institute of Customer Service that Morrison Utility Services has been shortlisted in two categories for the 2016 UK Customer Satisfaction Awards.

MUS will be vying for the Best Customer Service Co-Creation/Collaboration Award and the Customer Service Strategic Leadership Award.

A big well done to MUS National Customer Experience Manager, James Hatt, for his shortlisting in the latter! https://lnkd.in/eevFPfx
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