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1st Move International
Moving and Storage Service
Today 8:30AM–5:30PM
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Contact Information
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International House Industrial Estate Chittening, Bristol City of Bristol BS11 0YB, UK
International House Industrial EstateGBBristolBS11 0YB
+44 117 982 8123shipit.co.uk
Moving and Storage Service, Freight Forwarding Service
Moving and Storage Service
Freight Forwarding Service
Trucking Company
Today 8:30AM–5:30PM
Wednesday 8:30AM–5:30PMThursday 8:30AM–5:30PMFriday 8:30AM–5:30PMSaturday ClosedSunday ClosedMonday 8:30AM–5:30PMTuesday 8:30AM–5:30PM
International Removals services for personal effects. Unbeatable packing and fast weekly removals from the UK. Check out our unique Price Guarantee here at 1st Move International Removals Company.
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Have them in circles
11 people
Martin Fey's profile photo
Raja Jani's profile photo
esam osman's profile photo
Sagarmatha Apartment Bed & Breakfast's profile photo
Gray Hooper Holt LLP's profile photo
sharmarelocation sharma's profile photo
Career Intelligence's profile photo
Jack Limerick's profile photo
Expat-Health.com's profile photo
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Review Summary
4.0
38 reviews
5 star
26 reviews
4 star
2 reviews
3 star
1 review
2 star
2 reviews
1 star
7 reviews
"I chose 1st Move because I really liked their shrink wrapping system for goods."
"Poor tracking at UK side and poor tracking at US side."
"Would recommend them to anyone moving overseas."
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David Hardy's profile photo
David Hardy
a month ago
very very vague description of the actual service you get. i'd go as far as to say it is misleading. my booking form states i have paid for shipping from my UK address to a warehouse in San Francisco. What it fails to mention anywhere is that the shipment stops at multiple locations on the way and each of these locations charges a holding and handling fee. Mine have totaled an extra $588 on top of the original $1000 i paid. I haven't even seen if the items have been handled well. Be warned!! check to see EXACTLY what you are paying for. Will NEVER use again and would never advise anyone to use
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Robert Kirkpatrick
a month ago
I used 1st Move to transfer our belongings from the UK to the US where myself and family were relocating for a number of years. Right from day one the communication was excellent, answering any questions I had and raising things I hadn't thought of too, always keeping me informed of the status of my move. On the day of collection there had been communication between myself and the office and the two removals guys turned up prepared and informed. I was then notified at each stage of the shipping, (the Facebook pictures of your shipment are a nice touch), until delivery to the US. The only communication break down was when dealing with the third party responsible for delivery to the house, the general communication was good with them and the belongings still arrived in excellent condition however I had asked to be informed before delivery and found out 25mins before the driver arrived, as I was about to board a plane to NY. Fortunately there was someone at the house who could receive them, but that may not have been the case.
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Jeanmarie Mandic
6 months ago
Never having shipped anything to another country, I had no idea where to start. 1st Move International took all the guess work out of it. Every step of the way, the team were there to answer all questions, no matter how ridiculous. All emails were responded to the same day, not bad when you consider I am in Canada and all my belongings were in Scotland. Even making the payment was easy. The wonders of the internet! Once the shipment was picked up from Scotland, I was kept informed of its progress the whole way. I loved being able to track the ship across the Atlantic. Many thanks to all at 1st Move International for all their hard work, and for not laughing too much at all my ridiculous "blonde" moments!
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Dan TheMan
7 months ago
I am sure they are not the cheapest option, but we received a large collection of very valuable model trains packaged by 1st Move International, and it was some of the finest most thorough packaging we have ever seen! Also I felt their communication was first rate from start to finish. Honestly its the best international shipment we have EVER received, and we do this quite a lot. I do not understand why they have received some poor reviews, I would have 100% confidence in using them again anytime the need arises!
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Vlad Krasnov
2 months ago
The company will give you an attractive offer, but the very fine print in the offer states that the offer excludes destination charges. For me it meant that I had to pay double in the end to actually receive my shipment. You are not aware of the charges when they take your stuff, and it is held hostage through the whole process, so you have no choice but to pay and pay. Also note that they will not ship to your address, but to some warehouse nearby, and you will have to go there physically for the pickup (and pay some more). If you decide to get an offer make sure it is includes all door to door offer. Oh, and there is no live tracking as promised, and it took 2 months until I received the goods.
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Alan Young
6 months ago
We used 1st Move in order to move our belongings and car from Wiltshire to Cyprus. The staff in the Avonmouth offices were all very friendly, approachable but always professional. The Freephone number was always answered very promptly and emails responded to speedily - all instructions received were easy to follow...and when I drove our car to Portishead without the correct documentation (which had been provided by 1st Move) Andrew kindly faxed a copy to the port authorities. The move went like clockwork until our container ended up in Haifa instead of Limassol but 1st Move sorted this out for us. We'd recommend their services. Thanks again!!
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Muneer Alqahtani
5 months ago
They charged me as much as £840 to move my stuff from the UK, which is twice as much as many other companies. But I got blinded by the reviews and their agent on the phone told me that there'll be no hidden costs, and this will cover everything from A-Z. I thought why not, as long as it's stress-free and I know that this is all what I have to pay. However, it was a lie. They handed my stuff to a third party in the country of destination without my permission. That third party, which is another company had their own charges, terms & conditions. I contacted 1st MI, they said our job is just to take your stuff to the country of destination and that's all, good luck with the rest. The third party refused giving my stuff before paying as much as £500 in total. If I had known that the services provided are nothing but moving my stuff to the country of destination, I would've gone for a much cheaper company (I found one that charges £350) but I was afraid of hidden charges that sometimes could reach astronomical numbers. But this one was no different at all, but charging you twice as much as others for less than an ordinary service. I have contacted the university office to warn students from dealing with them after I told them what happened. I will never use them every again and will never recommend them to anyone.
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Harriet Dedman
10 months ago
Extremely poor service and customer relations. I have moved internationally several times, and this is - by far the worst experience I have ever had with a shipping company dressed up as a moving service. Rude, aggressive with a huge number of hidden costs. My contact details were recorded incorrectly and I had to chase throughout the entire process. A move is already stressful, and using 1st Move International is just not worth it. Beware! On top of all that my shipment arrival time is now anticipated to be arriving at my residence some 6 WEEKS after the quoted date of arrival - with no apology and no prior notification of the delay. Shocking service and a deep lack of care for their clients. I do not normally write reviews, but I have been compelled to out of disbelief on this occasion.
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