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Thibaut Labarre
311 followers -
Computational Linguist
Computational Linguist

311 followers
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Thibaut's posts

What do you actually think about when trying to train the push command in the mental commands app? I find it hard to think about pushing the cube and end up just staring at it move to the back of the screen.

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KLM’s 150 social media customer service agents generate $25M in annual revenue
Social business leader KLM, the airline that kickstarted the modern customer-support-via-social-media revolution, has 150 people dedicated to serving clients via social. And each of them represents almost $170,000 in annual revenue. Perhaps social’s not a m...

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Your Chance of a Flight Cancellation May Depend on Who the Other Passengers Are
When airlines need to cancel flights because of weather or other problems, they’ll sometimes delete flights carrying leisure passengers, who tend to pay lower fares than business travelers and are more likely to accept a rebooking rather than demand a refun...

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Split Scimitar Winglets set to become a common sight
If you think that you've been seeing some funny-looking airliners in the past couple of months, you're not imagining things. On February 18th, a United Airlines Boeing 737-800 made the world's first commercial flight by an aircraft equipped with fuel-saving...

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A crash course in probability
GULLIVER will soon fly from Heathrow to Milan on a British Airways Airbus A319. That flight has a one-in-4.8m chance of crashing. Shortly after he is jetting from Heathrow to JFK on a Virgin-operated A330. Chance of crashing? One in 5.4m. That means that he...

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Airlines to public: please ignore this blog post
THERE’S nothing like a pair of big corporations suing a 22-year-old kid to turn an obscure loophole into a viral internet sensation. On November 17th United Airlines, one of the three giant American carriers, and Orbitz, an online travel agency, filed a fed...

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As Oil Price Falls IATA Sees Steep Profit Rise, Traffic Increase In 2015
The association believes airlines will make a combined profit of $25 billion in 2015, up from $19.9 billion this year, $10.6 billion in 2013 and $6.1 billion in 2012. “We see falling oil prices to give a great boost both to the industry and consumers,” IATA...
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