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NewVoiceMedia
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Amaze your customers with our award-winning cloud customer contact platform
Amaze your customers with our award-winning cloud customer contact platform

155 followers
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NewVoiceMedia named Leader in Ventana Research’s 2018 Contact Center in the Cloud Value Index http://po.st/CloudValueIndex
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Google's new Duplex AI might sound human, but is it ready to handle the full complexity of customer service interactions? Or are we better served by a combination of man and machine working together to achieve something even better? http://www.uctoday.com/news/blog/does-duplex-prove-that-ai-is-becoming-the-new-normal-for-customer-service/
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Research launched today by NewVoiceMedia finds US sales reps are failing to provide the emotive experiences that boost customer acquisition and retention http://gag.gl/0sNdDQ
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NewVoiceMedia research reveals bad customer experiences cost U.S. businesses $75 billion a year http://ow.ly/DiaU30k2Wqh
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NewVoiceMedia reveals 42% of UK consumers ditched a business last year following poor customer service http://po.st/SwitchersUK18
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5 reasons you can’t afford to miss Salesforce World Tour London http://po.st/SFWT18
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5 reasons you can’t afford to miss Salesforce World Tour London http://po.st/SFWT18
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NewVoiceMedia named in #FT1000 list of Europe’s fastest-growing companies http://po.st/ft1000
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NewVoiceMedia named in #FT1000 list of Europe’s fastest-growing companies http://po.st/ft1000
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