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+MSDynamicsWorld.com brings us great news on the upcoming R9 release of Microsoft Dynamics CRM. In addition to direct activity synchronization with Exchange, the Q4 2012 Service Update will also include support for "track in CRM" through the Outlook Web Access UI (OWA). Both of these features will surely make Dynamics CRM much more compatible with the mobile future, where users are not necessarily running the heavy Outlook application to access their mail and calendar but may rather opt for some more lightweight clients running on their Windows 8 tablets or smartphones.
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