Screenshot #1 http://screencast.com/t/UiwyccwcrX
Screenshot #2 http://screencast.com/t/Y7TSs6DvMrG
Screenshot #3 http://screencast.com/t/JEmF9arjsgzF
Screenshot #4 http://screencast.com/t/LgnrTH3jr7
Screenshot #5 http://screencast.com/t/LgnrTH3jr7
I changed my password 3 hours after noticing. I've done a Twitter query and asked some strangers in person - and collected about 25 peeps that are also experiencing this functionality fail.
Tonight: Is Consumer Expectation of #custserv from Free Service Providers Realistic/Unrealistic? 9 pm ET/6 pm PT
For last 24 hours Facebook functionality is about 30% of normal. Issues include 'no action' when clicking 1) notifications 2) messages 3)new friend requests 4)no online chatters shown 5)cannot do my duties as a Facebook Admin for clients, yada, yada, yada.
Try messaging someone? Takes me right back to my wall. There's more..... Of course, I can't get a response on Twitter from @Facebook.
So strategy for customer service resolution is to come here to G+ and tag this message to every SocMedPro and Facebook employee I can find. By the way, in a Twitter query, others are having the same issues. It is not a browser issue; same issues across different browsers.
As a business, when you choose a vendor you are essentially choosing a partner. Maybe it will give more businesses pause to consider: do I want to stake my business on a product/service which has no accountability?
- DigitalCocoDirector of Sales, 2011 - present
- ChalkboarderCEO, 2009 - 2011
- Chocorua GroupFounder, 2007 - 2009
Jeff has been communicating online since the first days of AOL
and Yahoo, started his first blog on local northern New
England politics in 2004 and is extensively studying the growing
impact of technology and social media on organizations from a management and
human resource perspective. Continually sifting the latest in social business,
sustainability, hospitality, economics and world affairs, Jeff brings a
professional background steeped in hospitality management, robust networking
and solution-generation abilities to the Digital Coco team.
Jeff makes his primary residence between Portland Maine and Portland Oregon and is considering a new twitter handle @portland_squared.
- Boston Architectural College
- College of San MateoBusiness Management
- Western Culinary InstituteCulinary Arts
- Three Year Culinary ApprenticeshipFine Dining Culinary Arts
- Army National GuardLogistics, Foodservice
- Boston Architectural CollegeArchitecture
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