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Jeffrey J Kingman
Works at DigitalCoco
Attended Boston Architectural College
Lives in Maine
1,288 followers|20,169 views


Jeffrey J Kingman

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Jeffrey J Kingman

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I'd really like to merge two Google Plus accounts. Any options out there?
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You too Mary!
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DigitalCoco Blog - The Promise (and Risk) of the New Facebook For Brands, By @JeffreyJKingman on @mydigitalcoco
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What is your social media wake-up routine?
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Wake up. Engage in social media. Repeat X 400. Got to work.
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Tues #topic: Is Consumer Expectation #CustServ From Free Service Providers (ala Facebook) Realistic/Unrealistic? 9p ET w @MarshaCollier
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Are you hearing of extremely reducted @Facebook functionality last 48 hours? I and others are impacted. #FBfail
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Here's what doesn't work:
Screenshot #1
Screenshot #2
Screenshot #3
Screenshot #4
Screenshot #5

I changed my password 3 hours after noticing. I've done a Twitter query and asked some strangers in person - and collected about 25 peeps that are also experiencing this functionality fail.
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(Why All Leaders Need To Be) The Three-Headed Monster |
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Thanks Jeffrey for sharing this post! All the best.
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A light warm rain falling on #PWM Maine; harbor foghorns. Time for Joplin rags. #Americana
JeffreyJKingman 1 minute ago from. Tweet Share Top Tweets Rating: (+1)
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On Twitter at 9pm EST

Tonight: Is Consumer Expectation of #custserv from Free Service Providers Realistic/Unrealistic? 9 pm ET/6 pm PT
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DigitalCoco Blog - Is your digital strategy ready for the mobile customer? via @mydigitalcoco
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For last 24 hours Facebook functionality is about 30% of normal. Issues include 'no action' when clicking 1) notifications 2) messages 3)new friend requests 4)no online chatters shown 5)cannot do my duties as a Facebook Admin for clients, yada, yada, yada.

Try messaging someone? Takes me right back to my wall. There's more..... Of course, I can't get a response on Twitter from @Facebook.

So strategy for customer service resolution is to come here to G+ and tag this message to every SocMedPro and Facebook employee I can find. By the way, in a Twitter query, others are having the same issues. It is not a browser issue; same issues across different browsers.
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+Jeffrey J Kingman It brings to the surface one of the biggest challenges with free software being used for production business purposes. There is no SLA. There is no clear customer service path let alone escalation.

As a business, when you choose a vendor you are essentially choosing a partner. Maybe it will give more businesses pause to consider: do I want to stake my business on a product/service which has no accountability?
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Strategic Brand & Concept Development
  • DigitalCoco
    Director of Sales, 2011 - present
  • Chalkboarder
    CEO, 2009 - 2011
  • Chocorua Group
    Founder, 2007 - 2009
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Portland, OR - Los Angeles, CA - San Francisco, CA - Seattle, WA - Helena, MT - Minneapolis, MN - Naperville, IL - Falls, Church, VA - Newton, MA - Salem, MA - Rowe, MA - Meredith, NH - Concord, NH - Sanford, ME - Portland, ME
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Director of Sales - Social Media & Digital Content at Digital Coco. Adventurer, Entrepreneur, WorkAnywherePro. Pacific NW & Northern New England bi-coastal life. Chapter President Social Media Club PDX. Classically trained Chef. Extreme long-distance hiker.

Jeff has been communicating online since the first days of AOL and Yahoo, started his first blog on local northern New England politics in 2004 and is extensively studying the growing impact of technology and social media on organizations from a management and human resource perspective. Continually sifting the latest in social business, sustainability, hospitality, economics and world affairs, Jeff brings a professional background steeped in hospitality management, robust networking and solution-generation abilities to the Digital Coco team.

Jeff makes his primary residence between Portland Maine and Portland Oregon and is considering a new twitter handle @portland_squared.

Bragging rights
1990s Italian Truffle Smuggler. 1700 miles northbound on the AT in 5 months. Instigator of Maine chapter of Share Our Strength. Former abandoned gold-mine explorer.
  • Boston Architectural College
  • College of San Mateo
    Business Management
  • Western Culinary Institute
    Culinary Arts
  • Three Year Culinary Apprenticeship
    Fine Dining Culinary Arts
  • Army National Guard
    Logistics, Foodservice
  • Boston Architectural College
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inSTIGator, Jeff
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