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Growing your customer support team? Find out how live chat can make the transition easier. http://zop.im/livechatscale
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Samsung beats Apple in customer loyalty, while Microsoft lags behind in the race. Read more here: http://ow.ly/Lh8qH #custserv #loyalty
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Understand the intricacies of SEO and find out how a implementing a few changes can benefit your business: http://zop.im/seo-keyword-plan
Keywords are (for lack of a better word) the “key” element of a SEO or content marketing campaign. However, as we outlined in our post last week, Google’s decision to encrypt all keyword searches has made SEO much more challenging. Nevertheless, it is still crucial to implement a plan to research and organize your search... Read More
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Get your dose of customer service wisdom by taking a look at these stellar recommendations. http://zop.im/best-custserv-books
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Airbnb wins over customer loyalty by replacing missing pizza cutters in the homes of hosts. http://ow.ly/KXrJD
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B2B sales can be a tricky matter, but winning over these 4 characters just might help you clinch the deal: http://zop.im/making-a-sale
When making a sale, there are four distinct individuals you are likely to meet. Here is what you should do when you encounter them.
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It's important to keep your customer service growing with your business. Find out why: http://zop.im/scale-cs
Things change when your business grows. Here's why you need to pay attention in helping your customer service team keep up.
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Use pre-chat forms to know more about your customers and direct them to a department that suits their needs most. http://zop.im/customize-forms
Our API gives you more granular control over the chat widget, letting you change Pre-Chat Greetings, Department Labels, and Offline Forms.
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It's important to scale customer service with business growth. Do you know how? Learn more: http://zop.im/howtoscale
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Help your customer service keep up with the needs of your growing business. Read more here: http://zop.im/scale-cs
Things change when your business grows. Here's why you need to pay attention in helping your customer service team keep up.
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Zopim chat comes with analytics that will help track conversations you have and turn them into actionable insights. Try us today: http://zop.im/product
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This is what customer service looks like from a retailer's POV on Facebook's Businesses on Messenger. http://ow.ly/KRr68
The Messenger platform spells opportunities for businesses to better engage with and sell to customers.
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Have them in circles
2,392 people
Ovidiu Gabriel's profile photo
quang phung's profile photo
Can KAÇAR's profile photo
Manh Hung Nguyen's profile photo
timir chakraborty's profile photo
Alquiler Argentin's profile photo
Jose Martino's profile photo
Masie Tsheole's profile photo
Ha Thang's profile photo
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Enabling real-time customer service for businesses around the world - a +Zendesk company. Try Zopim today: http://www.zopim.com
Introduction

Zopim Live Chat makes e-commerce easy and effective for a wide range of businesses. With Zopim, you can monitor and chat directly with website visitors who are having problems making purchases on the site. This unique approach has proven to be effective, increasing sales conversions by a factor of 10, as reported by Forrester Research, and by many of our satisfied customers.

Zopim was built and developed to be incredibly easy to install and use on any website. Simply sign-up for a free 14-day trial, get the unique embed code from the Zopim Dashboard, and paste it into your website’s HTML source code. Visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard. We have built Zopim to be compatible with virtually all websites, without any software downloads, or firewall restrictions, and it is fully optimized for mobile devices.

Zopim is available through multiple channels, including free iPhone, Android (alpha)  and BlackBerry apps, Skype integration, and through other IM platforms.

Zopim offers a free 14-day trial which includes all the features of the advanced plan. The advanced plan includes, unlimited chats, unlimited triggers, unlimited departments, full widget customization, and a weekly analytics report. After the 14 days you will be able to continue using Zopim with 1 agent, 1 concurrent chat, and 14 days of chat history all completely free.

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