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Zopim

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Zopim scheduled maintenance between 4 am and 5 am UTC on 19 July. Follow our blog or G+ for more updates: http://zop.im/maintenance8
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Social media isn't all about retweets and viral content. Hear what KLM has to say about social media #custserv: http://ow.ly/OXRuP
Karlijn Vogel-Meijer, Social Media Manager at KLM demystifies the airlines' sophisticated approach to social customer service.
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.@jgguk by closes deals by monitoring visitor behavior & proactively engaging them via live chat. #awesome
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Every business wants to grow bigger and better. Our new ebook shows how proactive support can help. #free #ebook
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Zopim is an award winning live chat solution that allows you to speak with site visitors in real time! Find out more: www.zopim.com
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Some folks from @minitheoryHQ joined us in building terrariums during our weekly Creative Friday. We had fun!
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Have them in circles
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Zopim

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Customer service in government doesn't always have to be bad. Here are a few tips: http://zop.im/gov-cs2
Customer service in government doesn't have to be a pain. Follow these 4 steps to achieve great customer service in government.
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The Zopim blog is looking for contributors! If you can write and are passionate about customer service, we want you! http://zop.im/blog-guidelines
Want to write for us? Here are some guidelines for contributing to the Zopim blog.
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If you've broken the relationship with your customer, here's a few ways to fix it: http://zop.im/mend-cs
Mending a broken relationship with your customer can seem like a difficult task, but these few tips might make it easier. Read more to find out.
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If you missed it, the Zopim blog is looking for contributors! If you love writing and customer service, read more: zop.im/blog-guidelines
Want to write for us? Here are some guidelines for contributing to the Zopim blog.
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Zopim

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Want to contribute to the Zopim blog? We're looking for writers! Read more here: http://zop.im/writers
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Customer service in government doesn't have to be bad. Use these tips to make #custserv better http://zop.im/gov-cs2
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Have them in circles
2,771 people
German Dario “Mancho” Cardona Tobon's profile photo
Can KAÇAR's profile photo
Johnny Leon's profile photo
Marcel Lee's profile photo
Rada EaD's profile photo
sadha siva's profile photo
A.S.HAKAN GOK's profile photo
Mike B's profile photo
Ery Camel's profile photo
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Enabling real-time customer service for businesses around the world - a +Zendesk company. Try Zopim today: http://www.zopim.com
Introduction

Zopim Live Chat makes e-commerce easy and effective for a wide range of businesses. With Zopim, you can monitor and chat directly with website visitors who are having problems making purchases on the site. This unique approach has proven to be effective, increasing sales conversions by a factor of 10, as reported by Forrester Research, and by many of our satisfied customers.

Zopim was built and developed to be incredibly easy to install and use on any website. Simply sign-up for a free 14-day trial, get the unique embed code from the Zopim Dashboard, and paste it into your website’s HTML source code. Visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard. We have built Zopim to be compatible with virtually all websites, without any software downloads, or firewall restrictions, and it is fully optimized for mobile devices.

Zopim is available through multiple channels, including free iPhone, Android (alpha)  and BlackBerry apps, Skype integration, and through other IM platforms.

Zopim offers a free 14-day trial which includes all the features of the advanced plan. The advanced plan includes, unlimited chats, unlimited triggers, unlimited departments, full widget customization, and a weekly analytics report. After the 14 days you will be able to continue using Zopim with 1 agent, 1 concurrent chat, and 14 days of chat history all completely free.

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