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Zopim

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Zopim's on Pinterest! Check out our boards and show us some love: http://zop.im/pinterest
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@Fishfishme helps customers book amazing fishing trips with live chat. Read their story here: http://zop.im/fishfishme
Fishfishme uses Zopim to connect with their customers. In return, 50% of their customers make a booking through chat. Read more to find out.
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Did you know that Zopim live chat can help you shorten response time through the use of Shortcuts? Find out more: http://zop.im/create-shortcuts
Instead of typing out the same message every time, use a Shortcut. Shortcuts are like text expanders, auto-completing your message with just a few clicks.
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@Notonthehighstreet incorporated @Zopim live chat to boost efficiency within its customer service team http://ow.ly/2bu6wP @EssRetail
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Want to know more about Zopim's start up journey? Read more about why we decided to recode in our early days. http://zop.im/recode
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Mehdi Cohly, the CEO of @optimiz_me, reads through chat transcripts in order to know their customers better. Got a Zopim story? Tell us!
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Want to cut costs without compromising on #custserv quality? Here are 5 ways to do just that: http://zop.im/cutcost
Want to reduce customer care costs without comprising on quality? Here are few tips so you can make the most out of your support team.
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@WonderfulUnion opened up a new form of dialogue after implementing live chat. Read more: http://zop.im/wonderfulunion
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Want to know what we think about eCommerce? Check out the @Wizishop whitepaper: https://www.wizishop.io/white-paper
Download your white paper "%count% experts' tips to succeed in eCommerce". The biggest specialists from the eCommerce market give up their best tips !
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The Tennessee government manages to maintain a high CSAT score of 84.5% with the help of live chat. Read more about their Zopim story: http://zop.im/tngov
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Admins can now manage file sending by choosing custom file extensions or turning it off! Read more: http://zop.im/file-sending
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We're looking for contributors! If you can write and love customer service, apply! http://zop.im/blog-guidelines
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In their circles
11 people
Have them in circles
2,950 people
Khoko Mone's profile photo
Kim Hòa Mai's profile photo
Avidán García Castillo's profile photo
sadha siva's profile photo
Geneva Watches's profile photo
Moulana Abul Kalam Azad Trust's profile photo
nilda edit marcos's profile photo
Shreeti Bhargava's profile photo
Fawad Ullah's profile photo
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Enabling real-time customer service for businesses around the world - a +Zendesk company. Try Zopim today: http://www.zopim.com
Introduction

Zopim Live Chat makes e-commerce easy and effective for a wide range of businesses. With Zopim, you can monitor and chat directly with website visitors who are having problems making purchases on the site. This unique approach has proven to be effective, increasing sales conversions by a factor of 10, as reported by Forrester Research, and by many of our satisfied customers.

Zopim was built and developed to be incredibly easy to install and use on any website. Simply sign-up for a free 14-day trial, get the unique embed code from the Zopim Dashboard, and paste it into your website’s HTML source code. Visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard. We have built Zopim to be compatible with virtually all websites, without any software downloads, or firewall restrictions, and it is fully optimized for mobile devices.

Zopim is available through multiple channels, including free iPhone, Android (alpha)  and BlackBerry apps, Skype integration, and through other IM platforms.

Zopim offers a free 14-day trial which includes all the features of the advanced plan. The advanced plan includes, unlimited chats, unlimited triggers, unlimited departments, full widget customization, and a weekly analytics report. After the 14 days you will be able to continue using Zopim with 1 agent, 1 concurrent chat, and 14 days of chat history all completely free.

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