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Read what @abhiroopbasuu, our Content Marketing Manager, has to say about customer service on the @Wizishop blog! http://ow.ly/Rsv4i
#CustomerService: Abhiroop Basu, Product and Content Marketing Manager at Zopim, tells you everything on the WiziShop's eCommerce blog
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Learn these 6 best practices for chat etiquette to boost your online communication skills. http://zop.im/chat-ett
Chatting is different from speaking to a customer over the phone or via email. Follow these tips for chat etiquette to provide a positive experience.
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Customer service doesn't always have to be bad in public sectors. Take a look at how the Tennessee government impresses with live chat: zop.im/tngov
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Singapore turns 50 on 9 August. In celebration, we're changing our chat widget. #SG50
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bye..bye..now
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Zopim's on Pinterest! Check out our boards and show us some love: http://zop.im/pinterest
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hi this is not vincent
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@Fishfishme helps customers book amazing fishing trips with live chat. Read their story here: http://zop.im/fishfishme
Fishfishme uses Zopim to connect with their customers. In return, 50% of their customers make a booking through chat. Read more to find out.
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Zopim designers share their thoughts on great product design. Read more here: zop.im/prem-design
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Well, it was not a question, but a statement. If it interesting for you to find out about the many problems, I can provide the number for many of my tickets that prove the "greatness" of the Iphone Zopim app.
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If you're looking to provide great customer service, here are 3 reasons why you should us live chat. http://zop.im/3-reason-live-chat
Live chat is a valuable tool in marketing, sales and customer service and here are the top 3 reasons why you should invest in it now.
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Aspiring writers who have a passion for customer service, we want you on the Zopim blog! Join us: http://zop.im/blog-guidelines
Want to write for us? Here are some guidelines for contributing to the Zopim blog.
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When there are too many customer inquiries, agents get busy. Help your agents provide great customer service while serving multiple chats with these nifty tricks: http://zop.im/simulchats
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Want to cut costs without compromising on #custserv quality? Here are 5 ways to do just that: http://zop.im/cutcost
Want to reduce customer care costs without comprising on quality? Here are few tips so you can make the most out of your support team.
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@WonderfulUnion opened up a new form of dialogue after implementing live chat. Read more: http://zop.im/wonderfulunion
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MARIA. 1. 40
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Have them in circles
3,090 people
William Maxson's profile photo
Cathy Moreno's profile photo
Marcos Equipe EDUBRAS's profile photo
Ery Camel's profile photo
Charlie Lee (YunnanAdventure)'s profile photo
chuk Jesus's profile photo
Can KAÇAR's profile photo
hammed Alharbiy's profile photo
Diamond Table Dubai's profile photo
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Enabling real-time customer service for businesses around the world - a +Zendesk company. Try Zopim today: http://www.zopim.com
Introduction

Zopim Live Chat makes e-commerce easy and effective for a wide range of businesses. With Zopim, you can monitor and chat directly with website visitors who are having problems making purchases on the site. This unique approach has proven to be effective, increasing sales conversions by a factor of 10, as reported by Forrester Research, and by many of our satisfied customers.

Zopim was built and developed to be incredibly easy to install and use on any website. Simply sign-up for a free 14-day trial, get the unique embed code from the Zopim Dashboard, and paste it into your website’s HTML source code. Visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard. We have built Zopim to be compatible with virtually all websites, without any software downloads, or firewall restrictions, and it is fully optimized for mobile devices.

Zopim is available through multiple channels, including free iPhone, Android (alpha)  and BlackBerry apps, Skype integration, and through other IM platforms.

Zopim offers a free 14-day trial which includes all the features of the advanced plan. The advanced plan includes, unlimited chats, unlimited triggers, unlimited departments, full widget customization, and a weekly analytics report. After the 14 days you will be able to continue using Zopim with 1 agent, 1 concurrent chat, and 14 days of chat history all completely free.

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