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Zendesk

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Use of live chat has soared from 30% in 2009 to 52% in 2013 and continues to climb. http://bit.ly/1DgW65M
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Keeping things fresh and exciting for your agents is no easy task. Try rotating roles and assignments to mix things up. http://bit.ly/1bdZTKM
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Learn the six steps that companies need to continually refine in order to see value from a proactive chat strategy in this complimentary report from Forrester Research. http://bit.ly/1cwAz3y
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Here’s a process that will help guide you to your solution for meeting customer expectations at scale: http://bit.ly/1CVoaPi
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Tips for founding a startup from our very own Mikkel Svane.
Svane walked away from a secure, comfortable job to provide a help desk ticketing platform that has grown to be a giant.
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We recently met NEED, a customer using Inbox, our free shared email product that's currently in beta. Here's their story: http://bit.ly/1aol2lH
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นิรชาติ เริ่มศีลรังสรรค์ เวทนพัฒน์รุจีไพบูลย์'s profile photoNikita Balani's profile photo
Have them in circles
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Zendesk

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Check out this step-by-step process for using Zendesk to funnel customer orders from our community. http://bit.ly/1E7eXVZ
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Drum roll please... Introducing Zopim Premium to help businesses provide exceptional customer support while they grow. http://bit.ly/1FObEjp
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Find out why consumers prefer live chat: http://bit.ly/1Gup6ya
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Our latest community tip shares best practices around using views to manage tickets in Zendesk. http://bit.ly/1E0y83W
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Showcasing your support team's personality is as easy as 1-2-3 with our customizable Help Centers and these tips. http://bit.ly/1FqLDJ0
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This week's tip shows how to add or remove individual CCs on a ticket using URL targets. http://bit.ly/1CIzQWV
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Have them in circles
24,216 people
Wakama Solomon's profile photo
Filip Usina's profile photo
Dan M's profile photo
Bastino Bwa's profile photo
Judie Tallman-Deitchman's profile photo
Marcus Mundy's profile photo
Raphael Ferraz's profile photo
Diego Alves Rodrigues's profile photo
Bogusław Adamski's profile photo
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+1 (415) 418 7506
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Powerful yet simple multi-channel customer service software supporting 50,000 businesses. The fastest way to great customer support.
Introduction
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 50,000 customer accounts, Zendesk is used by organizations in 140 countries to provide support in more than 40 languages. Founded in 2007 and headquartered in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia and South America. Learn more at www.zendesk.com
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