Profile

Cover photo
Verified name
46,589 followers|4,641,509 views
AboutPostsPhotosYouTube

Stream

Zendesk

Shared publicly  - 
 
The sky is the limit with the "about" custom ticket field.
Ever wonder what the best use of the About custom ticket field might be for your organization? Here's how Zendesk uses the About field.
2

Zendesk

Shared publicly  - 
 
Homelessness is everyone’s issue. See how you can get involved.
Zendesk is joining members of the media today to shine a spotlight homelessness in San Francisco. Here are resources for how you can get involved by volunteering in the community.
1

Zendesk

Shared publicly  - 
 
Thank you San Francisco for another wonderful Pride Parade. Until next year!
4

Zendesk

Shared publicly  - 
 
What to do to make negative feedback meaningful to you and your customers. +Join Relate 
28
2

Zendesk

Shared publicly  - 
 
Everything you ever wanted to know about custom ticket fields.
This Zendesk Tip of the Week covers best practice for altering custom ticket fields in your Zendesk: Deactivating custom ticket fields, creating fields, deleting fields and more.
8
2

Zendesk

Shared publicly  - 
 
Our new profiles feature in Help Center allow community members to share info about themselves and their recent contributions.
Today we’re introducing profiles in Help Center, making it possible for community members to share relevant information about themselves, and to showcase their recent activity and contributions.
10
Have them in circles
46,589 people
Альберт Хужахметов's profile photo
Area12 Gamingz's profile photo
Sebastian Zuñiga's profile photo
Iam Maxim's profile photo
Mike de Bruijn's profile photo
Rod Marchant-Smith's profile photo
dorjkhand Togoo's profile photo
coni bakinec's profile photo
wanise alfadly's profile photo

Zendesk

Shared publicly  - 
6
1

Zendesk

Shared publicly  - 
 
Oopsie, did you accidentally delete some of your Help Center content?
This Community Tip from Felix Stubner will help you with a quick way to restore your Help Center content if it is accidentally deleted.
2

Zendesk

Shared publicly  - 
 
My how we’ve grown! See what's new in the Zendesk Apps Marketplace.
This June we added 15 exciting new Zendesk apps and integrations to the apps marketplace—including one guaranteed to boost morale and lower productivity. (Yep, you read that right.)
1

Zendesk

Shared publicly  - 
 
"It’s less about removing yourself from the situation and more about trying to observe it before coming back in to connect with the customer." #cx #customersatisfaction  
Meet Aurash, Support Operations Manager on the Zendesk Global Customer Advocacy team. Here he shares a bit about how he practices empathy in difficult situations, and how anyone, in any role, can choose empathy on the job.
2

Zendesk

Shared publicly  - 
 
A phone conversation is a powerful way to solve a problem—even in the age of email and social media.
Connect with customers on a phone support solution built right into Zendesk Voice, a cloud-based call center software.
5

Zendesk

Shared publicly  - 
 
How do you know when it’s time to say, “It’s best for us to part ways,” with a customer?
34
People
Have them in circles
46,589 people
Альберт Хужахметов's profile photo
Area12 Gamingz's profile photo
Sebastian Zuñiga's profile photo
Iam Maxim's profile photo
Mike de Bruijn's profile photo
Rod Marchant-Smith's profile photo
dorjkhand Togoo's profile photo
coni bakinec's profile photo
wanise alfadly's profile photo
Contact Information
Contact info
Phone
+1 (415) 418 7506
Story
Tagline
Zendesk builds software for better customers relationships. Because relationships are complicated.
Introduction
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

Learn more at www.zendesk.com