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Zendesk

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Supporting customers on social media requires a special mix of customer service skills. +Join Relate
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Zendesk

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We added a host of powerful tools this month to help foster better customer relationships.
The Zendesk Apps Marketplace got a fresh new look in early September—as well as 8 new apps and integrations. There's even one to help tease out your agents' inner pirate.
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Zendesk

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In today’s Fine Tuning discussion in our support forums, we're walking through the building blocks of your Zendesk. 
Building your Zendesk is a lot like building with LEGOs. Like those wonderful plastic building blocks, Zendesk is modular and each component is made to work in harmony with the others, so you can create the strongest spaceship—or Zendesk workflows—that you can imagine.
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Zendesk

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Heads up Austin! Mark your calendar for this deep-dive product training on 11/2.
Who should attend? Whether you’re a seasoned Zendesk admin that needs a refresher on the basics, or brand new to the product, you won’t want to miss this full day of deep-dive product training. What will I learn? The Zen U agenda includes: Agent essentials: Learn who's who in Zendesk and how ticket status changes through the course of your ticketing workflow. Admin workflows and advanced features: Practice defining user permissions, defining and ...
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Zendesk

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The #customerexperience has evolved into a crucial part of any company’s overall business strategy.
According to IDC, the customer experience is a crucial part your business strategy, and the most successful companies take a top-down approach to placing the focus on the customer experience throughout the organization.
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Our new integrations allow you to have conversations with your customers everywhere they are online.
Provide integrated customer service on TrustPilot, Google Play, Amazon, and eBay with new Zendesk integrations. Improve agent efficiency and customer experience.
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Zendesk

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Hear how we navigate the intricate workings of the CSAT survey and ratings at Zendesk. 
Today, as part of our Zendesk on Zendesk discussion series, we’ll shed some light on managing customer satisfaction surveys and ratings here at Zendesk, including the use of a newer Zendesk feature that lets you drill into the reasons for bad satisfaction ratings.
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“The majority of Americans are not using their hard-earned vacation.” +Join Relate
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Zendesk

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See how teams across +ESL Education can access and utilize data easily and more regularly.
ESL Education implemented BIME by Zendesk as their business intelligence (BI) platform so that they could perform a sophisticated sector-specific analysis of their international client base.
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Volunteer managers and #customerservice professionals have something big in common: they know how to treat people.
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+AdRoll is being recognized for expanding their use of Zendesk beyond that of a customer service tool.
Pay it forward. Help us vote for our customer AdRoll in Constellation Research’s SuperNova awards under the competitive “Future of Work: Social Business” category.
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Zendesk

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Increasingly, customer service plays a part in more than just the post-purchase experience.
Customer service teams have to provide great service along every leg of the customer journey. In "A Retailer’s Guide to Getting Omnichannel Customer Service Right", learn three ways you can transform your call center into a profit center.
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Zendesk builds software for better customers relationships. Because relationships are complicated.
Introduction
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

Learn more at www.zendesk.com
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+1 (415) 418 7506