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Yatra.com

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rinkal patel's profile photoRhythem Malik's profile photoTarun Manrai's profile photoJitendra Joshi's profile photo
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NEVER BOOK TICKETS THROUGH YATRA.COM!

I have booked a return ticket (Amsterdam-Casablanca-Amsterdam for 16.03.2105) on 03.02.2015 for my client in Amsterdam
from Yatra.com thinking that it will be a hassle free trip for them but NO, I was wrong!

Somehow due to system vulnerability the surnames of the passengers got wrongly printed on the tickets. I called up Yatra International customer care
to sort this matter out. To my astonishment they refused to correct the names saying that it is the International Airlines
(Royal Air Maroc) and I should call them up on International numbers and sort out the matter with them.

Tried hard calling/ e-mailing to Royal Air Maroc and even my client visited Royal Air Maroc office twice but they also refused
to correct the names saying that the ticket was issued by Air France and they are the ones who will correct this. On contacting
Air France in Delhi they said they cannot do it as they have just issued the tickets and only Yatra people can do the changes.


So by now three of the big entities are involved in this, First Yatra.com Second Royal Air Maroc and third Air France.

After so many emails and continuous calls to the above three entities there is no solution till date. Everybody is passing the parcel.
As the tickets are non-refundable i cannot even cancel and then re-book them. So much of mental harassment.


Is this they call 'HASSLE FREE BOOKING AND HASSLE FREE TRIP'.


Mr.Salman khan (Big Indian cine Star) is the brand ambassador of Yatra.com. Sir these people are spoiling your name. Customer means nothing to them!

So i would like to share this with all the people out there who are booking tickets with such agents like Yatra.
Think 100 times before doing that and don't do it just because there is a small difference in fares on such sites.
Once you buy they do not take any liability. It is a business for them to eat up people's money giving silly excuses.

IS THIS THEIR CUSTOMER SERVICE ETHIC?

Tarun Manrai
tm@shardaindia.com
M: +91-9927061555
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peekay gold's profile photoGoel Roadways's profile photo
 
Flight from chandhigarh to srinagar
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arpit agrawal's profile photoTarun Manrai's profile photoDeepak Singh's profile photoravi teja Kaveti's profile photo
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Ranjan Chakraborti's profile photonupur kanungo's profile photoBhanu Yadav's profile photoRuchisoya Oleochem's profile photo
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so nice video
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rinkal patel's profile photo
 
Make my trip is better than yatra . i had very  unsatisfactory experience in yatra . they are following fucking rules which are not acceptable . In hotel Booking they even not replying with client's feed back . slow customer support as well
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rinkal patel's profile photo
 
Make my trip is better than yatra . i had very  unsatisfactory experience in yatra . they are following fucking rules which are not acceptable . In hotel Booking they even not replying with client's feed back . slow customer support as well
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Sanjay Lod's profile photoCleotrip's profile photokhursheed malik's profile photoRuchisoya Oleochem's profile photo
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Cheating people.. showing one fare charging different..waste technical team... unprofessional customer care team... i stopped doing bookings with yatra.com and recommend all my friends to do same before you get cheated..  
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Contact Information
Contact info
Phone
1860- 5000 -500
Story
Tagline
Creating Happy Travelers with hassle-free travel. Call us on 1860-5000-500 to create a happy holiday of your own!
Introduction
Yatra Online Pvt. Ltd. is in the business of creating happy travellers. Whether it is by facilitating info or booking flights, hotels, buses and car rentals across the globe. Making your life easy by acting as a complete tour planner for travelers, a one-stop shop for everyone who wants to travel hassle-free.

The air ticket bookings on the user-friendly website give out the cheapest rates available in real time. As one of the largest consolidator of hotels, Yatra provides room-booking facility in over 2,500 domestic hotels across 250 destinations in India. Yatra also has international tie-ups with major consolidators for over 90,000 hotels across the world. The prices are highly competitive and booking rates are available at the lowest rates in real time. Yatra provides hundreds of holiday packages to its customers that include best deals and rates across the globe.

Yatra's multi-language customer service center makes travel happy for both business and leisure travelers, helps them make well-informed and cost effective bookings 24 hours, 365 days a year, through its online, call center and mobile support.

The Yatra.com team is currently a 700-people strong, happy family, with it’s members operating from 16 cities in India.

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