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VitalSmarts
138 followers -
We change the world by changing behavior.
We change the world by changing behavior.

138 followers
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Why doesn't GTD start from the top and then get into the weeds? David Allen has the answer at www.vitalsmarts.com/crucialskills/

Dear David, Why does Getting Things Done® focus on the “weeds” rather than the higher-level stuff? Why don’t we start with goals and vision and then make our way to day-to-day work? Sincerely, Aspirational Dear Aspirational, I appreciate your question.…
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Read Steve's advice for how to mentor a bully at www.vitalsmarts.com/crucialskills/

Dear Steve, I am mentoring an individual who is in a supervisory position. She is very forthright with her direction and criticism of those under her. She has a good relationship with most of the people she works with, but those with soft-spoken…
How to Mentor a Bully
How to Mentor a Bully
vitalsmarts.com
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Dealing with a self-centered person at work? David Maxfield has some strategies for better communication for you at www.vitalsmarts.com/crucialskills/

Dear David, I think you missed part of the question that Fed Up posted a while back. As I understood it, Fed Up also asked how to deal with self-centered coworkers (bosses as well as cohorts, team members, and subordinates) whose conversations and…
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Feel like your constantly behind? Maybe you're saying yes to too many things. Learn how to say no with Justin Hale at www.vitalsmarts.com/crucialskills/

Dear Justin, I recently read your post about the person who is overcommitted. You suggested ways for him to manage his to-do list. I think they’re really helpful ideas. But what about those of us on the other end of that relationship? I work with a group…
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Read Kerry Patterson's advice for soon-to-be and recent graduates at www.vitalsmarts.com/crucialskills/

This week my wife and I attended a graduation exercise. I’d rate it just below running naked through an apiary. Don’t get me wrong, the music was lovely. The student speakers were refreshing and on point. But the adult speakers . . . whew. It’s hard…
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David Maxfield shares insights into how to deal with a seemingly self-centered or egotistical person at www.vitalsmarts.com/crucialskills/

Dear David, What do you do about someone who is so self-centered that everything is all about him? This happens to be my 14-year-old son, but I’ve also seen this pattern with co-workers and managers where I work. Sometimes, I wonder whether the world is…
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How do you communicate with someone uses offensive or explicit language or at work? Emily Hoffman has some strategies for you at www.vitalsmarts.com/crucialskills/

Dear Emily, Our company was recently acquired and I was asked to be on the transition team to merge the two companies. This project required that I work with several members of the parent company throughout the weekend and late into the night. I was…
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We've all heard perception is reality, but when that becomes an excuse for bad behavior, what do you do? Steve Willis has the answers for you at www.vitalsmarts.com/crucialskills/

Dear Steve, For the past five years or so, I’ve often heard the phrase “perception is reality” and it makes me cringe. On one hand, I can see that in the heat of the moment it is very helpful to understand what the other person is feeling or perceiving to…
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How would you respond to a hostile stranger in front of you? Visit www.vitalsmarts.com/crucialskills/ to find out what Joseph Grenny advises in this situation.

Dear Joseph, I was at a nail salon with my daughter, daughter-in-law, and my elderly mother. The salon was packed. We have used this salon many times in the past. They tend to manage their schedule well. A woman entered the salon and started yelling at…
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What do you do when your boss pulls rank? Author Joseph Grenny has the solution for getting the conversation back on track at www.vitalsmarts.com/crucialskills/

Dear Joseph, How do you have a crucial conversation when someone pulls rank and shuts down dialogue by saying something like, “Because I’m the boss!”? I’m in a situation where I would like to discuss better solutions, but when I do, the other person uses…
Crucial Skills
Crucial Skills
vitalsmarts.com
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