Profile

Cover photo
Verified name
Virgin Mobile Canada
1,118,638 views
AboutPostsPhotosYouTube

Stream

Virgin Mobile Canada

Shared publicly  - 
2
2
Shawn Light's profile photoVirgin Mobile Canada's profile photo謝予穎's profile photoJennifer Mandarino's profile photo
3 comments
 
Sorry to hear that you were having trouble! I'll def look into this for you so that if we need to make any changes we will!  Our IVR recordings are meant to ensure that your call is directed to the right specialist and that we have your account details so that it makes it easier for you to get the assistance you need!

The Credit Limit is intended to help protect you from bill shock in the event that you have any bill overages or other charges. It can be a great way to help you keep your account in check and can easily be removed after 6 months of consecutive on-time payments!
For more info on our Credit Limit/Spending Cap program, see the link below.

http://www.virginmobile.ca/en/support/faq.html?q=015

We know that everyone can get a little behind sometimes and we're happy to work with you! If you know that you're going to be a little late, give us a shout so that we can make a payment arrangement. In the event that we do not hear from you first, we do try to contact you so that we can make sure your service is always up and running for you!

As a Canadian company, we are proud to support diversity and also do have a number of Canadian Call centres across the country in both of our official languages!

Sadly we do not currently support Visa Debit but that is not to say that we never will.  We understand how great and convenient it Visa Debit can be! In the meantime, I welcome you, check out the link below with the current methods of payment that we do accept--I'm sure you'll find one that works for you!

http://www.virginmobile.ca/en/support/waystopay.html...

If there's anything else I can help you with, let me know! ^tm
Add a comment...

Virgin Mobile Canada

Shared publicly  - 
1
1
Jennifer Mandarino's profile photo
Add a comment...

Virgin Mobile Canada

Shared publicly  - 
3
Victor Ramirez's profile photo
 
Como se cual es mi numeeo
 ·  Translate
Add a comment...
People
Contact Information
Contact info
Phone
1.888.999.2321
Email
Story
Tagline
It's better to be a Member! Let's show the internet who's boss!
Introduction
We're the mobile company that loves you back, and we've been proving why it's better to be a Member since 2005. From must-have phones on the hottest plans to our amazing Member benefits, we're ready to wrap you up in circles of internet awesomeness.

(See what we did there? "Circles", and this is Google+, and... yeah, you get it.)

Oh, and our founder, Sir Richard Branson, is an actual "sir." Like a knight. Like the Her Majesty the Queen put the sword on his shoulders and the whole deal. So that's pretty rad, too.