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See how one man found himself by getting lost. (Using his phone as a hotspot helped.) vz.to/1OSaES5
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Max DeVos's profile photoToni Jermont's profile photoBianca Naidoo's profile photoVerizon's profile photo
80 comments
Verizon
 
Bianca, let's get to the bottom of this. Please reach out to us via Twitter or Facebook for further assistance.
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Out of sight, peace of mind: the Gizmo Gadget. http://vz.to/1OjFDWV
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Ryan's profile photopatricia mokoena's profile photoVerizon's profile photo
27 comments
Verizon
 
We never want to see you go Patricia. I know how important it is to keep your bill low. We can definitely take a closer look at your account and make sure you're on the best plan for your needs. Please send us an email to VZWSupport@verizonwireless.com with details of your concerns, and send to my attention. I'm happy to help. -John B
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The Verizon Network Extender: more signal for your fan cave. http://vz.to/1MsfmoV
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Richard Kim's profile photoFonte Myrick's profile photoDonna Smith's profile photoVerizon's profile photo
35 comments
Verizon
 
Donna, that's a great question! We'd love to help out with your Network Extender concerns.

How long have you had trouble at this location? Do other users experience the same in your office?

The Network Extender does indeed work together with a WiFi network in order to boost your signal. You can find more information here; http://vz.to/IHRT6h

-Trevor
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Verizon

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Lessen the stress of dropping your phone. Get the #shatterproof Motorola Droid Turbo 2. Only at Verizon. http://vz.to/1HPC2R3
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Nathan Hissa's profile photoAlexandra  Figuereo's profile photoJonathan D.'s profile photoVerizon's profile photo
7 comments
Verizon
 
We always want your device to be current on software. We don't have a date for you in regards to the update. You can however, stay up to date here: http://www.verizonwireless.com/support/software-updates/.
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Verizon

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Get the world’s 1st #shatterproof screen & up to $300 for trading in your old phone at a Verizon store. http://vz.to/1HPC2R3
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Yago Bear's profile photoKayla Cameron's profile photoVerizon's profile photoKerry Stewart's profile photo
6 comments
 
Have to agree with Kayla.Have great difficulty with equipment and corporate policy.VZW only supports new customers. No loyalty to long established customers. 
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With GizmoPal, your little ones won’t be too far out of reach. http://vz.to/1MNJeiO
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Dom Giunta's profile photoVerizon's profile photoodalis garza's profile photojason jones's profile photo
6 comments
 
U
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Mophie Powerstation 3X: the sweetest way to charge your phone. http://vz.to/1LudY1d
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nunya bidness's profile photoJannike Grobler's profile photoVerizon's profile photoBob Chapman's profile photo
31 comments
 

I purchased my phone in March 2016.


If I.have known that Verizon could not replace my phone due to I have moto care I would of thought twice about purchasing this phone.


My phone will not hold charge.  I went to the nearest VZW in Woodbridge NJ and was told that I will need a replacement but Verizon could not due having Moto Care. I would have to call Motorola and they will have to replace my phone. the 


I contacted Motorola this date and since I have insurance I have two options


Option 1


I can send it in and have it repaired which will take 4-5 days to repair and they will give me a label to return it.


Option 2


To get a replacement I would have to give a Security.deposit of $200 which I would get back after returning and my phone is received.


I chose Option 1.  Now I am going to be out of a phone for about 2 weeks which is going to be really inconvence for me.  Maybe I should of of gotten the S7.


I do not understand why I cannot get a replacement phone from Verizon as it is much faster and more convenient. I purchased it from Verizon.


Please advise if you can anyway replace this phone instead of me having to send it in for repair which will take some time.


Please advise.


Thank you.


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Show us your brightest idea. The #VZAppChallenge ends 11/24. http://bit.ly/1Yl49eY
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Lou Ornato's profile photoDonna Upton's profile photoCharment Afif's profile photo
29 comments
 
soudais 
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It’s alive! Power up with the mophie power station 3X. vz.to/1MktL6A
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Lonnie Lurry's profile photoken reinbolt's profile photoVerizon's profile photo
17 comments
Verizon
 
+Ken Reinbolt

Let's take a closer look and get your phone on the right track. We want to put your phone to use. In order to get some needed information from you please send an email to our support team at vzwsupport@verizonwireless.com. Thank you for your time.
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Phones don’t always land on their feet. Get the #shatterproof Motorola Droid Turbo 2. Only at Verizon. http://vz.to/1HPC2R3
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Kerry Stewart's profile photoDarren Sveen's profile photoVerizon's profile photo
23 comments
Verizon
 
Usuf kdp6, we accept just as you are! Are you trying to log into your My Verizon account online here? http://vz.to/1nvKlnG If so, have you tried using your mobile number as the User ID?
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Win the #VZAppChallenge to see your idea made. Ends 11/24. vz.to/jsdfa09
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Charlotte McClung's profile photoTPX©'s profile photomanuel sojo's profile photoVerizon's profile photo
8 comments
Verizon
 
Manuel that is a great device! I love the Notes they are my favorite. We certainly want to answer your question. The great news is all of our 4G phones are unlocked and ready for International use. If you are using the phone with a SIM from a different carrier in the US, we can't guarantee it will work. Please let us know if there are any other questions we can answer.
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Drop everything and get the #shatterproof Motorola Droid Turbo 2. Only at Verizon.
http://vz.to/1M2IsuF
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Dustin Wiley's profile photoJaden Pleasants (Burner)'s profile photo
3 comments
 
+Dustin Wiley it's a joke. 
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