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The Ritz London
Luxury Hotel
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150 Piccadilly St. James's, London W1J 9BR UK
150 PiccadillyGBLondonW1J 9BR
+44 20 7493 8181theritzlondon.com
Luxury Hotel, Event Venue
Luxury Hotel
Event Venue
Hotel
Opened by renowned hotelier Cesar Ritz in 1906, The 5 star Ritz London hotel has 136 guestrooms which  combine Louis XV1 style interiors with modern day technology, while fine dining facilities include the magnificent Ritz Restaurant, the opulent Palm Court for the famous afternoon tea, the stylish Rivoli Bar and some of the most stunning banqueting rooms in London. Book your stay.

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5-star hotel
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Review Summary
4.5
236 reviews
5 star
963 reviews
4 star
168 reviews
3 star
41 reviews
2 star
13 reviews
1 star
12 reviews
Louis XVI-style rooms and suites in a luxury hotel offering an art deco bar and a posh salon .- Google
"Had lovely afternoon tea for my mother's birthday."
"Was amazing, live pianist and great service as you would expect."
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GYB Marketing's profile photo
GYB Marketing
in the last week
Incredible Experience With Sheer Luxery Surroundings. Ordered A Coffee & It Came In A Hot Silver Coffee Pot With Hot Milk And Scottish Short Bread Cheaper Than A Starbucks Coffee & It Was Enough For FOUR! There Was Even A Musician Playing The Harp! VERY Impressed:)
Response from the owner - in the last week
We are glad you enjoyed your visit to us. Thank you for your review.
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Glen Maull
a month ago
Afternoon Tea for a Birthday treat. Everything I could have hoped for, the concierge was very polite but made us all feel welcome. The service was perfect and the food was delicious. It was a perfect experience for us all.
Response from the owner - a month ago
It is always a joy to learn that we have made some special memories for our guests to take away with them and cherish forever. Thank you for letting us know that you enjoyed your Afternoon Tea at The Ritz.
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Jennifer Philpot
2 months ago
Went here a few weeks ago for my mothers 70th birthday had the most lovely time. Staff were formal but still in good humour. Good selection of cakes and sandwiches and lots of tea top ups! You have the table for 90 minutes, however this is plenty of time. You need to take your coat off before sitting which I didn't know and felt that could have been explained a little nicer. All in all a lovely day.
Response from the owner - 2 months ago
Thank you for your lovely review. We are glad your mother enjoyed her 70th birthday with us and I am sorry that we did not explain to you clearly that you should take your coat off before sitting. I hope you visit us again soon.
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Finbarr Kiely
a month ago
me and my matey came here the other day. top notch service as usual ordered two cod and hammock 2 large chips 2 large cokes a donner kebab along with some mushy peas bruv. we were served by trevor, what a lad along with good food he had some cracking banter. the atmosphere was good as well considering england were playing. they lost 3-0 to andorra.
Response from the owner - a month ago
Thank you Finbarr for this lovely feedback which is much appreciated and has been shared with all the kitchen and food and beverage team who work hard for this sort of review. We hope to see you again, and I send renewed thanks for taking the time to let us know how much you enjoyed yourself.
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Susan Woodhouse
a month ago
Just spent two wonderful nights at the Ritz with my sister.Beautiful grand Hotel.Breakfast was Amazing!lovely atmosphere.staff were so attentive but not over the top,room was immaculate.
Response from the owner - a month ago
Fantastic! I hope you will return again and have a similarly pleasing time with us. Thank you.
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Yeo Tuber
4 weeks ago
Paid out a few hundred for me and my wife for food which never arrived. I said that we never got the food but they charged me through my tab & hotel room. Disappointed with their standards, bathroom was dirtier than the bottom of my shoe. Never again shall I return to a place which has rude staff, poor management, maids that don't clean & a place that says they are "Too Busy" to take my complaint. In my opinion, they didn't want to take my complaint. I shall take my MasterCard elsewhere next time I visit London!
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Response from the owner - 3 weeks ago
I am sorry to hear that you were disappointed with your stay Yeo. We pride ourselves on offering the best customer service and take all feedback very seriously. Please can you email marketing@theritzlondon.com with the details of your complaint and we will investigate further and contact you directly.
Simon J. Läck's profile photo
Simon J. Läck
a month ago
We had a fantastic experience here from start to finish, and it didn't disappoint on any level. It boasts a very opulent dining room with superb professional and friendly staff and some beautiful, delicious food. A great, memorable experience all round.
Response from the owner - a month ago
Such a great review, thank you Simon for sharing your comments. We are delighted you had a great time with us and that we meet your expectations and we hope exceeded them. We look forward to your next visit.
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Roella Trudgill
a month ago
A dear friend organised Afternoon Tea at The Ritz for me for my 60 th birthday! We travelled on the tube to Green Park and it was literally right there when we got off which was a bonus! From the moment we arrived at the steps at the entrance we were treated like royalty! The staff were happy to oblige when asked to take photos, which was often! We arrived early so we strolled around the foyer and hall ways leading to the seating area outside the room hosting the afternoon tea! We were then shown to our table and our napkins put on our laps for us before we chose a type of tea which was briskly brought out to us and topped up regularly! The tiered cake stand then came out with a variety of sandwiches and small cakes and the bottom rack was replenished with more sandwiches! The scones were then brought out, two plain and two fruit and an enormous pot of clotted cream and jam! THEN a trolley was brought round offering more cake! Then we retired to the other seating area to just lap up the wonderful atmosphere! Even the loo was a joy to visit with individual hand towels to use! A really wonderful memorable once in a life time experience they I as an ordinary working class person was able to enjoy without feeling intimidated! Thank you!
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Response from the owner - a month ago
What a lovely treat your 60th birthday. I am so pleased you both enjoyed your afternoon tea experience with us. You know where we are, should you wish to celebrate another milestone with family and friends in the future. It is always a joy to learn that we have made some special memories for guests to take away with them and cherish forever. Thank you for letting us know that you enjoyed your visit to The Ritz.