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The Ritz London
Luxury Hotel
365 followers|40,745,786 views
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150 Piccadilly St. James's, London W1J 9BR UK
150 PiccadillyGBLondonW1J 9BR
+44 20 7493
Luxury Hotel, Event Venue
Luxury Hotel
Event Venue
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5-star hotel
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Review Summary
396 reviews
5 star
1,155 reviews
4 star
162 reviews
3 star
50 reviews
2 star
21 reviews
1 star
20 reviews
Louis XVI-style rooms and suites in a luxury lodging offering an art deco bar and a posh salon .- Google
"Cheery professional staff, great service beautiful rooms and stunning food."
"How many people have they fooled serving those bread-like things?"
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All reviews
Richard Garrod's profile photo
Richard Garrod
a month ago
Excellent afternoon tea. I've been to a bunch of afternoon tea in London (not sure how to pluralise that one...) and this is a solid winner. They've kept all the pomp and ceremony you would expect from The Ritz and that's all for the better. Definitely dress for it. That my main advice. It's fancy and if you don't you'll probably feel silly. It is pricey, but it's definitely one to do once or twice!
Response from the owner - a month ago
Thank you Richard for your great review. A lot of our guests love our afternoon tea, it has been part of our tradition since we opened. We hope you visit us again soon.
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Terry Dukes
3 months ago
We stayed at the weekend to celebrate our Ruby wedding anniversary and our birthdays. This was a wonderful surprise present from our family. We thoroughly enjoyed the whole experience thank you. With special thanks to Antonella, the Guest Liaison, she was lovely and so helpful. The extra touches were amazing, such as the celebration cake presented to us in the dining room. Our evening meal was delayed but the waiter did apologise for this and gave us champagne which was so nice. When we returned to our room the bed had been turned down and was decorated with petals, so lovely. The hotel is absolutely beautiful and the staff all so friendly. They clearly enjoy working in such an amazing hotel. We would love to return to enjoy the afternoon tea on another special occasion. Thank you.
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Response from the owner - 3 months ago
We are delighted you had a great experience. I hope that you and your husband will enjoy many more happy years visiting The Ritz to celebrate your anniversary. We look forward to seeing you again and thank you for taking the time to let us know how much you appreciated our efforts.
Nigel May's profile photo
Nigel May
a month ago
Afternoon Christmas tea at the Ritz. Quite wonderful. Impeccable service. Unlimited amount of beautiful fresh sandwiches and cakes all set in a beautiful room. Recommended.
Response from the owner - in the last week
Thank you for your review and your recommendation Nigel. We hope you visit us again soon.
Tom Erlandsen's profile photo
Tom Erlandsen
3 months ago
Went here for afternoon tea and it was an all round exceptional experience. The staff were trained to an incredibly high standard, able to tell apart the different teas by smell alone (and there was an entire menu devoted just to teas). The food was delicious and plentiful. Cannot recommend highly enough!
Response from the owner - 3 months ago
Thank you Tom for your lovely review. Its always great to hear such lovely comments.
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Suzie Young
a month ago
We enjoyed a wonderful Afternoon Tea yesterday. Treated to a glass of champagne since it was Christmas. I had the gluten-free option on the food and you would never have known, it's treated as an equal option not an after-thought. Well looked after by the waiters who had a lovely sense of humour.
Response from the owner - in the last week
Wonderful indeed! Thank you for this lovely feedback which is much appreciated and has been shared with all the staff who work tirelessly for this sort of review. I expect we will see you again, and I send renewed thanks for taking the time to let us know how much you enjoyed yourself.
J R's profile photo
a month ago
Unsurprisingly exceptional food and service - menu and wines thoroughly explained and recommended, with all allergy issues on our table catered for with alternative suggestions. Surprisingly good portions to boot. Naturally the only issue is the cost but few places in London match the almost anachronistic theatricality of the Ritz so what can you expect!
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Pablo Savva
3 weeks ago
Lovely afternoon tea! It is of vital importance that you wear a suit and tie at all time of your visit. The sandwiches are exuisite! Especially the ham and mustard. The scones are next level! You can request more of anything. This is my 5th visit and must admit the service was slightly less impressive than previously on our request for more ham and mustard sandwiches we were given one ham with butter and some other types as well as the bathroom being in quite a state when I opened the cubical door. It's a lovely quintessentially British experience and should be done at least once!
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Response from the owner - in the last week
It is very rewarding to read your feedback and I am grateful to you for sharing your experience. We do hope you visit us again soon.
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Sunny Malik
4 weeks ago
Always a wonderful experience, ritz has never disappointed! Cheery professional staff, great service beautiful rooms and stunning food. Cannot wait to return to this magical place again!
Response from the owner - in the last week
Thank you Sunny for taking the time to share you thoughts on your experience with us.