This mail is in regards to draw your attention toward the worst ever experience in online B2B service by SULEKHA. We are reputed paid member of all the reputed online B2B portals; but not get this kind of bad ever experience from any of them except SULEKHA.
We; White Canvas Technology – an IT & ITeS Service provider from Ahmedabad, Gujarat had invited by Marketing Representative of SULEKHA with written commitment of 3rd Position on relevant keyword search as well as banner advertisement of White Canvas Technology on SULEKHA Portal for 1 Year in MPM package. We with good faith and in expectation of genuine Inquiries to grow our business; accepted the package and paid total amount of 37,250 INR (Thirty Seven Thousand Two Hundred Fifty Rupees) to SULEKHA in three phase. But today; I feel very bad after getting cheated by SULEKHA on our trust and expectations against the word committed by representatives of SULEKHA at the time of getting order from us.
Event we didn’t get any response for long time from SULEKHA over telecom; call centre, email; direct representatives their seniors. After so long time; when we dropped msg to the representatives about withdraw of service; they forwarded inquiries to us just to prove that they are working. But when we cross inquired that inquiry; we found that those inquiries are fake or expired (6 month old).
To get answer on this nonsense act when we called them; none of them were answered our calls. And thus; we decided to write this letter to official to draw their attention and take immediate action toward refund our payment made to SULEKHA.
We are expecting immediate action by SULEKHA Officials and make reimbursement of our made payment in a day or maximum by or before 8th August, 2016 EOD. In Case of No Response from SULEKHA; We shall forward the copy of this letter to all other B2B service provider as well as Associations to share with their members to beware and reject the dishonest services from SULEKHA.
Expecting sooner official revert over mail as well as on letterhead of SULEKHA with authorized signature and stamp in this regards,
Payment Receipts having detail of our Account and Customer ID with SULEKHA
Thanks & Regards,
White Canvas Technology
108 First Floor,
RAJKAMAL PLAZA A,
INCOME TAX, Ashram Rd,
Ahmedabad, Gujarat 380014