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UnityPoint Health - Cedar Rapids
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Great information about how to clean up after a #flood. http://bit.ly/2duou4n
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Join us Saturday from 2-3 p.m. the PCI Medical Pavilion to learn about concussions & student athletes. http://bit.ly/concussion101UPH
Reserve your spot in a class or event hosted by St. Luke's Hospital in Cedar Rapids, Iowa today!
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Our dedicated SHIIP (Senior Health Insurance Information Program) team members were recently thanked for their 25 years of service!
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There’s a new minimally invasive treatment for varicose veins at UnityPoint Clinic Cardiology in Cedar Rapids. http://bit.ly/2ddB9YL
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If you are looking for a meaning for volunteering opportunity - please consider UnityPoint Hospice. http://bit.ly/2csn99q
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Ever had to spend hours in a waiting room? Help us improve! Join #UnityPointHealthInsiders! http://bit.ly/UPHInsiders
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We are open. The 7th St. exit from the Interstate is a good way to reach us or you can take 1st Ave from the NE side to 10th St.
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We hope you'll join us - it will be a great way to add some exercise to your day! Please let others know!
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Did you know we offer many free classes & support groups? Check out what we have available & join us! http://bit.ly/1lIASJe
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Need a doctor? We have many videos featuring our doctors talking about themselves & their philosophy of care. http://bit.ly/2cUXTJv
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This could be yours! Complete a survey for a chance to win. Join #UnityPointHealthInsiders http://bit.ly/UPHInsiders
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We're a Magnet Hospital, offer continuing education & many opportunities for nurses. Learn more today! http://bit.ly/2ctN9SO
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Contact Information
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1026 A Ave NE Cedar Rapids, IA 52402
1026 A Avenue NortheastUSIowaCedar Rapids52402
(319) 369-7211unitypoint.org
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Review Summary
3.3
39 reviews
5 star
19 reviews
4 star
3 reviews
3 star
2 reviews
2 star
2 reviews
1 star
13 reviews
"Facility is clean and well maintained with friendly staff."
"I really appreciate what you have done to keep people alive."
"High quality, clean equipment."
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Janine Morazan's profile photo
Janine Morazan
a month ago
whover is in charge of hiring their nurses there, is doing it wonderfully, they all are very caring and nice they made me feel like they really cared about my mother. they would try and talk to her even though there was a language barrier always asking if they can do anything for us family. Some of the doctors and upper management in the other hand, are worthlessness. horrible bed manners, Rude and with no compassion to the patient. things will get mossed, mom would not get fed "because of short staff and they forgot" had my mother transfered to the U of I. I will never go back to that hospital I will go to Mercy or the U of I even if is farther away. Also it's so hard to believe that in this day and age and with all the cultural mix in Cedar Rapids these people do jot have translators in house. the service that they have on request is very unreliable. 😔 shame on you.
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Response from the owner - 3 weeks ago
Janine, I am sorry to read about you and your mother's experience. We are always looking for ways to improve and would like to learn more. Please reach out to Joan our patient advocate to share your concerns. Joan can be reached at: (319) 369-7710. Thanks, Janine.
Jaeson Kalmoni's profile photo
Jaeson Kalmoni
2 months ago
Born here, "raised" here, worked here. The amount of change to this place over my life is incredible. Not really sure how to rate a hospital. Consistent, fast, accurate. In and out times at the ER are improving drastically.
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Edward Szczuc
10 months ago
This is one of the worst hospitals I have been too. Never again will I go here. I'm a truck driver, and at one of my stops I slipped on the ice right on my back. I went here in a lot of pain. The nurse that came in couldn't understand why I was in so much pain first of all, THEN they got my chart mixed up with someone else's and was going to prepare me for open heart surgery. They still didn't give me nothing for the pain, so I asked my friend that was with me to get a nurse so I could get something. She had to break up their little tea party which upset them to help me. They came in with a "Yeah, what do you want" attitude. Then to top it all off, they sent someone in who couldn't take blood. She ended up getting blood all over my shirt. Great experience. I'll make sure to come back to this reject of a hospital again. NOT!
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Response from the owner - 6 months ago
Hello Edward, we are sorry to read about your experience. Would you please send an email to Joan.Berends@unitypoint.org with your contact information - so she may learn more? Thank you.
Silas Slayde's profile photo
Silas Slayde
a year ago
I took my friend in when he was having a lot of troubke breathing. He has asthma and was having a severe attack. We gave the triage nurse the information, and as he was coughing, and struggling to breathe... we were told we''d have to wait 2 hours. This standard of medical care is unacceptable. We would have been better off calling an ambulance. Bet they would have seen him right away then...
Response from the owner - a year ago
Hello Silas, we are sorry to read about your friend's experience. We would like learn more. Would you please send an email to Joan.Berends@unitypoint.org with your contact information - so she may learn more? Thank you.
100K PB&J's profile photo
100K PB&J
6 months ago
I went in for a spirometry test (measurement of lung function for asthma). Desk personnel were helpful enough. The operator I saw was friendly and courteous. I took the test and was out pretty quickly. High quality, clean equipment. I received my bill for the test the next month. No big deal, as I had called well before taking the test to find out my cost with insurance, etc. Paid said bill. Two months after the test, I received another bill. This was marked as the date for the test, but was for a visit with the doctor. I don't use their doctor. Why am I being charged for an office visit that I did not have? I already paid for the test, which was the amount I was told over the phone. I don't want to pay another bill that I was told nothing about...
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Response from the owner - 6 months ago
Please call Joan in Patient Relations to get some answers regarding your comments and concerns. Her number is (319) 369-7710.
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Julie davis
7 months ago
I was schedules for knee replacement at St Luke's. When the pre appointments were made I realized there was one appointment that I could not do. When I called to change it the pre admission person in orthopaedics was rude and snide on the phone. It got to the point that I totally lost my temper. I was not upset about not getting the time I needed I was upset at how I was talked to and treated. I cancelled my surgery at St Luke's and scheduled it elsewhere. The lack of professionalism at St Luke's made me feel I would not get good care there. To make matters worse this person's supervisor called me and while she talked to me in a professional manner she basically told me I was wrong and that they couldn't schedule me for the time I needed. It was never about the time, it was about the nasty tone of voice, the bad attitude I got, the lack of care to my dilemma and mostly the lack of professionalism. Again that person did not listen. If I could give St Luke's a minus on this review, I would.
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Response from the owner - 7 months ago
Julie, I am very sorry to read about your experience. Our goal is to provide the very best service and healthcare. We would like to hear about your encounter. Would you please send an email to Joan.Berends@unitypoint.org with your contact information - so she may touch base with you to learn more? Thank you.
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Kenzie Dawkins
a year ago
Went here in May to find some help with my depression after experiencing suicidal thoughts. Didn't act on it or anything and didn't have a specific plan but knew that I was not okay and needed help. ER staff were extremely nice and thoughtful and caring and helped me feel as comfortable as possible! However when I got admitted and brought up to the adult psych ward, the nurses and staff were rude and acted like they didn't want to be there, acted like I was a burden. They said they could order my medication from the pharmacy that night because it was 24 hours but I did not get my medication because of reasons they did not explain to me when I asked. They found out through a urine sample that I had a UTI but did not tell me until the next day when the doctor came in, so I had no explanation as to why I was throwing up all night with a cold sweat and fever and the nurses made it seem like it was not a big deal. So my first night there without any sleep, being sick and having no treatment whatsoever. Next day I asked what there was to do around there and if there was group therapy or something like that. Literally said to me "We don't just give out therapy. We can ask the doctor if we can find someone to give you therapy, but otherwise we don't give it unless it's asked for. There isn't much to do around here, you can sleep, watch tv, draw a picture, whatever." I was absolutely appalled that they didn't automatically give therapy to the people here or help them in any way. I was basically being babysat and recieved no treatment or coping skills or anything. The doctor however was extremely helpful in the fact that he told me about the UTI and helped me understand what was going on with me and even suggested some new medications that could help me with my depression. He was wonderful! But overall, I hated my stay here and I think there needs to be something done about it.
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Response from the owner - a year ago
Hello Kenzie, we are sorry to read about your experience. We take all feedback very seriously. Are you interested in speaking with someone directly? If so, please send an email to sarah.corizzo@unitypoint.org with your contact information. Thank you.
Shirley Coffey's profile photo
Shirley Coffey
a year ago
Excellent patient care!! The ICU staff was very attentive and caring. The nursing staff were patient with me while I regained my strength and listened when I got upset. The doctors listened when I described medications I had taken when I had pneumonia before. They were very complete when describing discharge instructions.
Response from the owner - a year ago
Hello Shirley, so glad to read your thoughtful comments and glad you had such a great experience!