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Spearhead Training
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"Improving Business Performance"
"Improving Business Performance"

12 followers
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كل عام وأنتم بخير من سبيرهيد للتدريب
Wishing everyone a happy and blessed New Hijri Year from Spearhead Training.
www.spearhead-training.com
#كل_عام_وأنتم_بخير #سنة_هجرية
#Hijri #IslamicNewYear
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"Taking Minutes Of Meetings"

15th October in #Dubai

Concise, well-written #minutes can be a valuable tool to help #management make clear decisions that meet their business objectives. They are also an accurate record of all #meetings, and essential for the fast-moving #business world in which we work.

This one-day programme is the ideal way to learn the skills of how to write clear and accurate minutes. 'Action Minutes' summarise the key issues that appeared on the agenda, and state clearly what was actually decided. They identify the responsibilities of each person for future action and the required timescale.


What You Will Gain:

-The ability to present well-drafted minutes, that are a concise and accurate record of decisions taken

-Your organization will save time, as staff will be able to quickly absorb and understand the information provided, without missing any vital details

-There will be no confusion about who was nominated to undertake particular actions, and the timescales required for the action

-You will learn how to use a template, so that minutes look consistent every time

-You will be able to give a highly professional look to the minutes you prepare

View the detailed course outline and book online at https://goo.gl/Waf9Bz
#SpearheadGulf
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Please ensure any training provider you are considering using is legally registered.
#training #Dubai #AbuDhabi #UAE
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"Professional #Secretarial & Administration Skills"

15th-16th October in #AbuDhabi
17th-18th December in #Dubai

Successful #secretaries and #administrators often require many of the same skills as senior staff in an organization. They are often the person in charge of the organization's correspondence, and are very often the first point of contact for visitors. Therefore, they must display a highly professional image at all times.

The role of being a professional #secretary or #administrator requires: excellent office skills, accurate filing, preparing for meetings, dealing with people, both on the telephone and face-to-face, exceptional interpersonal abilities, and first-class business writing and communication skills. This programme covers all of these, and more.


What You Will Gain:

-Practical skills and knowledge to improve the overall administration within your office, or organization

-A clear understanding of what makes a good secretary, or administrator

-The ability to plan and prioritise time and activities

-Effective communication skills to deal successfully with colleagues and customers

View the detailed course outline and book online at https://goo.gl/KEvooH #SpearheadGulf
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"Microsoft® Office – PowerPoint 2010"

15th-16th October in #AbuDhabi

This course is for those who would like to bring creativity into their PowerPoint slides. Whether you are a beginner with Microsoft PowerPoint, or have basic working knowledge, and would like to explore the various creative possibilities available in #Microsoft #PowerPoint, this is the course for you.


What You Will Gain:

-Basic working knowledge of Microsoft PowerPoint

-Quick and easy ways of creating and formatting your PowerPoint slides

-The ability to easily create, and apply, customised designs to all your PowerPoint slides

-An understanding of how to insert media into your PowerPoint #presentations, and embed them

-An awareness of the types of charts, graphs, pictures, etc., that can be inserted into your PowerPoint slides, and how they can be formatted

-A list of keyboard shortcuts for frequently used tools, and how to use them to increase speed

-Knowledge of how to insert hyperlinks, other PowerPoint presentations, or a slide from the same presentation, etc.

View the detailed course outline and book online at https://goo.gl/GXSsaL
#SpearheadGulf
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"Key Account Management"

10th-12th October in #Dubai

This programme focuses on creating a structure for account management personnel to develop a #strategy to manage those critical relationships, that ensure #business success. This leads on to looking at the operational processes required to ensure effective account management, and good working relationships between both parties.

Techniques for increasing the penetration throughout the depth and breadth of the account are covered. In addition, the key issues of handling meetings, negotiations, building buyer needs, and understanding emotional influencers which motivate people to buy, are also examined and discussed.

The course is very practical in nature, and includes exercises, which give delegates the opportunity to reflect on how the subject matter relates specifically to their existing accounts. The programme also provides tips and ideas to assist delegates achieve successful #account #management.


What You Will Gain:

-A clearly defined, timely, and dynamic approach to the planning process, not just for the present, but more importantly, for the future

-An insight into the key strategic and operational processes, as well as the marketing principles, that will enable delegates to understand the importance of getting the account strategy right

-Techniques for building the best relationships with key #accounts

View the detailed course outline and book online at https://goo.gl/6kiwxH
#SpearheadGulf
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"Fundamentals Of Budgeting"

4th-5th October in #Dubai
11th-12th October in #AbuDhabi

This course introduces you to the basic knowledge necessary for proper budgeting, and then builds on that knowledge. Managers will learn to develop practical budgeting skills, which will enable them to meet senior management's expectations by consistently and continuously delivering operational objectives, while achieving financial performance goals. Depending on delegate requirements, a short section on how budgeting for 'non-profits' is different to 'for-profit' #budgeting, may be included.

This course is very interactive, so there are no long periods of dry lectures. Budgeting is explained in practical, easy to understand language, and then reinforced with frequent exercises and activities.


What You Will Gain:

-Greater confidence from senior management, fellow managers, and subordinates, by demonstrating budgeting competence

-Firm knowledge of #budget terminology and techniques

-An ability to make meaningful contributions to the company's budget process

-Many practical techniques which will take the mystery out of the budgeting process

View the detailed course outline and book online at https://goo.gl/RNYd4n
#SpearheadGulf #finance
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"Leading High Performance Teams"

8th-9th October in #AbuDhabi
5th-6th November in #Dubai

Successful teams are created when the leader provides a clear sense of purpose, while focusing on building an environment where members are empowered, motivated and challenged, and where individuals feel their strengths are being capitalised on.

'High Performance Teams' always look for ways to improve their business #performance, which distinctly separates them from others. Open and effective #communication is one of the central keys to successfully #leading these teams.

During this two-day course, delegates will explore the key principles and techniques in a risk-free environment that will help them develop a winning formula with their #teams.


What You Will Gain:

-A clear definition of what is a 'High Performance Team'

-An understanding of leadership principles and techniques that build strong teams

-An insight into the behaviours, skills, qualities, etc., of leaders of successful high performing teams

-An awareness of your own management style

-An understanding of team dynamics and 'the cycle of team development'

-An awareness of team roles and how they influence team performance

-You will learn about the essential processes of good team communication

-You will explore how to deal with challenging team situations

View the detailed course outline and book online at https://goo.gl/wZdLjf
#SpearheadGulf
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"Supervisory Management Skills – For 1st / 2nd Level Supervisors"

8th-10th October in #Dubai
19th-21st November in #AbuDhabi

This programme is for people to effectively develop their Supervisory #Management Skills. The course clearly defines the role of a supervisor, and also the most common difficulties a supervisor will face in the workplace.

Clear guidelines are given on each topic, together with comprehensive #training materials that form a very useful working manual. Practical exercises and case studies are used to develop the skills and techniques, a successful #supervisor needs in their everyday working environment.

You will gain a comprehensive knowledge of the skills and techniques required to be an effective supervisor and a greater awareness of yourself and the ways to get maximum performance from your staff / team.

View the detailed course outline and book online at https://goo.gl/G8mxxy
#SpearheadGulf
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"Assertiveness Skills"

24th September in #Dubai
5th October in #AbuDhabi

This course is essential for anyone who deals with different personalities and challenging, or difficult situations in the workplace – whether they involve customers, managers, colleagues, etc.

Assertiveness is a communication skill in the same way that 'negotiating', 'delegating', and other business associated skills are. It is a communication skill that enables people to be more #confident, and develop the appropriate interpersonal skills for dealing with others. This course teaches you how to say the right thing at the right time – especially when interacting with aggressive, or difficult people. #Assertiveness increases the chance of success in any #communication situation.


What You Will Gain:

-Increased self-esteem and #confidence in your ability to deal with a variety of situations effectively

-The ability to deal with passive or aggressive people in a positive manner

-An awareness of effective assertiveness techniques

-The communication skills necessary to be more assertive

-An opportunity to practise new #behaviours in a safe and supportive environment

View the detailed course outline and book online at https://goo.gl/P3SIWs #SpearheadGulf
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