Response from the owner - 3 weeks ago
Thanks for the feedback Zehra.
The option to upgrade your listings has been in place since 2008 when we launched, so it's nothing new and not linked to any drop in standards.
We operate a feedback rating system like on eBay, so if you were unfortunately dissatisfied with a transport provider you chose, the best thing is to leave negative feedback. We use this negative feedback to help ensure only reliable, quality transport providers are able to continue using the marketplace.
Thanks again for the feedback here.