Driver knocked very fast and very loud, i came out from my bedroom and head towards the main door, i don't have the key, it didn't take me that long to open the door, when i was near the door, he then repeated the way he knocked, after i opened the door, i asked him, why do you have to knocked that loud? He replied "because my van is in the double yellow line" ... i replied, "it's not my problem if you parked it there, you are in full control " - which he didn't like.
Your driver came with an arrogant attitude and threatening behaviour, he let me felt that he was in control of the situation when he returned the parcels (many of them!) inside the van again. So, you #ScottsOfStow
have an upset client which is my wife.
The parcels are already near my door and some of them were out of the van and he took them again and returned the item - he thought he would let me feel a loser and he won by not delivering the parcel. That was a deliberate act and sabotaging your operations
You ended up returning the money BUT WITH £29.99 SHORT.