Profile

Cover photo
Verified name
Samsung Support USA
17,959 followers|5,890,412 views
AboutPostsPhotos

Stream

Pinned
 
Prepare for the unexpected with Samsung Protection Plus℠ Mobile Elite
http://smsn.us/6262fyzM
22
www.abracadabrawirelessglobalsolutions.com's profile photoScooty B's profile photoDwayne Barnwell's profile photoSamsung Support USA's profile photo
10 comments
 
+Dwayne Barnwell Great questions, Dwayne. - We will ship out to you a like-new device.
- Great feedback with the (up-to) 2 day wait. While we do provide that as an estimate, we diligently work on getting the device expedited to our customers as soon as the request comes in.
- As far as the in-store suggestions, we will certainly take it back and pass it along to our team, stay tuned to the linked page and this channel for future updates.

Regards,
-John
Add a comment...
 
You can't just park that thing anywhere. http://smsn.us/6265fGnz #HA #Samsungtips
9
Glen Barney's profile photo
 
Ooooh!  Do WANT!!!!!
Add a comment...
 
Just get a new Blu-ray player? This what you do next---> http://smsn.us/6188fHs4 #BDP #Samsungtips
7
Andreas Ñañez Kadluba's profile photoAlexander Lecard (TITAN KING)'s profile photo
2 comments
 
Yep I've had one for a year.
Add a comment...
 
Laptop Battery draining pretty fast? Time to calibrate! http://smsn.us/62634Klz #PC #Samsungtips
14
1
John Williamson's profile photoStephen Hamilton's profile photoSamsung Support USA's profile photoJames Johnson's profile photo
8 comments
 
Hey, +John Williamson . We're you still needing assistance wit your device? Please let us know. ^Ema
Add a comment...
 
The Samsung NX1 comes with its own app for Android or iOS, Samsung Camera Manager: http://smsn.us/62694KYJ #CM #Samsungtips
12
1
Samsung Support USA's profile photophillip leitz's profile photopraveen Kumar Grace's profile photo
17 comments
 
Thank you. please message me if you need more information 
Add a comment...
 
Curious about how to use SW Update on your new laptop? Here you go! http://smsn.us/62644KcG #PC #Samsungtips
7
Samsung Support USA's profile photoWilliam D.'s profile photoGlen Barney's profile photo
9 comments
 
I love my 500T... but I just picked up the Ativ Book 9 Plus S01 edition and IT... IS... AMAAAAAZING!!!!!!!!!!!!
Add a comment...
Have them in circles
17,959 people
Franklin Co's profile photo
Keith Poole's profile photo
Waldemir Ferreira's profile photo
NANDAKISHORE TINKU's profile photo
Ankur gupta's profile photo
METİN KARAMUSAOĞLU's profile photo
rufaat mohamed's profile photo
Frank Lackman's profile photo
Evolutionhair Pontetaro's profile photo
 
Multi-Screen for multi-taskers. Its easy: http://smsn.us/6264fG50 #GT #Samsungtips
19
Add a comment...
 
Keep your clothes looking young by preventing wrinkles. #foreveryoung http://smsn.us/6266fGOa #HA #Samsungtips
21
2
Angel Zapata's profile photoSamsung Support USA's profile photoVittorio Bizzarro (RMAvittorioCR7)'s profile photoMary Takes Horse's profile photo
4 comments
 
That's wonderful +Mary Takes Horse, so glad to hear that! Give us a shout if you ever have any #Samsung  questions, we're always happy to help! ^Sabrina 
Add a comment...
 
Thank you #TeamSamsung for helping us reach 100,000 followers on Twitter!
We couldn't have done it without you!! #SamsungHelp
twitter.com/SamsungSupport
25
Stephanie Berg's profile photoSamsung Support USA's profile photo
19 comments
 
Hi, +Stephanie Berg! We would like to know if you still need further assistance. Please let us know if you wish to continue troubleshooting at any time. We are here and always happy to help. ^Eric
Add a comment...

Samsung Support USA

Shared publicly  - 
 
Yes, you can charge your phone as easy as that.

The Samsung Wireless Charging Pad is Qi certified and is compatible with all Qi-enabled devices including from Samsung: Galaxy S5, Galaxy S4, Galaxy Note 4, Galaxy Note Edge and Galaxy Note 3 (these Galaxy smartphones require Wireless Charging Battery Covers, sold separately) as well as the Galaxy S6 and Galaxy S6 edge, which do not require additional charging battery doors.
35
3
Dave Bell's profile photoVictor Salas's profile photoPhillie Blunt's profile photoFélix Landry-Audet's profile photo
12 comments
 
no overcharging 
Add a comment...

Samsung Support USA

Shared publicly  - 
 
Just picked up your Galaxy S6? Come join us for an Ask The Expert event going on now: http://smsn.us/626449P2
16
1
Aero Group's profile photo
Add a comment...
 
What’s the difference between FHD and UHD? Click the link to find out! http://smsn.us/62684K92 #TV #Samsungtips
10
2
Samsung Support USA's profile phototanmay shukla's profile photoMarianela Vergel's profile photo
2 comments
 
+Marianela Vergel, thanks for reaching back out. We're here to help. Could you please tell us your model number and carrier? ^Ema
Add a comment...
People
Have them in circles
17,959 people
Franklin Co's profile photo
Keith Poole's profile photo
Waldemir Ferreira's profile photo
NANDAKISHORE TINKU's profile photo
Ankur gupta's profile photo
METİN KARAMUSAOĞLU's profile photo
rufaat mohamed's profile photo
Frank Lackman's profile photo
Evolutionhair Pontetaro's profile photo
Story
Tagline
Creating New Service Standards & Exceeding Customers Expectations: The Wonder of Samsung
Introduction
Greetings from the Samsung Social Media Support Team! We're here to answer any U.S. product questions & help you get the most out of your Samsung products. Hours of Operation: 8:30AM-12AM EST (M-F) 9:00AM-6:00PM EST (Sat-Sun)