Profile cover photo
Profile photo
Runtime Software Private Limited
4 followers -
Tools for Business Automation
Tools for Business Automation

4 followers
About
Posts

Post has attachment
Add a comment...

Post has attachment
Add a comment...

Post has attachment
deskCRM – Game changer for software developers.

Are you a web developer or an IT consultant? If yes, read the below post before starting your next project.

Often, a web development project comprises of two separate deliverables:

1. Front-end – This is the website interface, or mobile application that serves as the gateway to outside world. People visit the website or use mobile app to engage with your business. This involve use of technologies like HTML, CSS, jQuery, Bootstrap etc.
2. Back-end – This is the part where you perform operations like storing user data, processing user inputs and showing relevant results to user or performing various analytics and running reports. This involve database, workflow management, e-mailing etc. functionalities.

deskCRM is a suite of tools that eliminates the need to develop back-end for most software solutions. Using simple to use API calls, you can directly integrate your front-end (Website or Mobile App) with deskCRM and deliver your projects faster.

In this post, we will talk about deskCRM Service Module and explain how it can help you:

Terminology Used:

Client – Your Client
Customer – Your Client’s Customer

Consider a case where you are developing a solution for your client for complaint/feedback management. The typical workflow would be:

1. A customer submits a complaint on your client’s website or mobile app;
2. Client (or their staff member) view and acknowledge the complaint;
3. Client resolves the complaint and sends a response to customer;
4. Client records the resolution steps taken and closes the request.

In this scenario, instead of developing the back-end to process complaints, all you need to do is design the complaint form on client’s website and connect it with deskCRM Service module with a simple API call. The entire process of handling the complaint, responding to customer, resolution, closure etc. takes place in deskCRM. Thus, you do not need to write a single line of code for managing activities after complaint submission.

As you can see from above example, using deskCRM as back-end for your projects, you can achieve following benefits:

1. Reduce the development time drastically and deliver projects faster;
2. Reduce time required in testing/bug fixing and improvements;
3. Get updates and new features for your client as and when deskCRM is updated;
4. Take the benefits of scalable pricing of deskCRM, reducing the overall deployment cost to you and your client.

Want more? We are happy to announce our Partner Program where we are inviting software developers and IT consultants to become our software re-sellers. Under this program, you can sell deskCRM products to your clients by integrating in your projects or suggesting your clients to directly signup for deskCRM. For every successful deployment or signup, you get a share of income in the subscription fee. To learn more about how much money you can make by selling deskCRM products, visit: https://deskcrm.com/partner/

Find more about other tools of deskCRM by visiting our website at: https://deskcrm.com.
Add a comment...

Post has attachment
deckCRM - Overview of Marketing Application
Add a comment...

Post has attachment
Add a comment...

Post has attachment
Add a comment...

Post has attachment
deskCRM Billing Application overview.
Add a comment...

Post has attachment
Add a comment...

Post has attachment
Overview of deskCRM
Add a comment...

Post has attachment
See what all can be done using Sales app in Runtime CRM suite
Add a comment...
Wait while more posts are being loaded