If I'm a low tech person, I want it simple, not a bloated Office suite with hundreds of features I'll never use.
And by the way, if for example, I'm using Google Docs, and I get a docx file I can read it in Google Docs. If I'm Google Apps corporate user, I get to use QuickOffice, which gives me even more accurate integration. And I'll say it again, if I need more than that, I'll ask my manager to get me an Office license.
But the vast majority of users don't need to deal with macros in Excel. They create very simple documents that don't take advantage of all advanced functionality, or they simply need to review them. And for that price, why should you be giving every user a sledge hammer when a much smaller, less expensive hammer will do.