I am a certified Partner Service Expert (P.S.E.) and certified Autodesk instructor with over 20 years of experience in teaching, managing, and, providing hardware and software solutions for hundreds of engineering firms throughout the greater Houston, Texas area. I have a proven track record of success for implementing technology to engineering firms to speed up production and accuracy for a large increase of ROI.
In 1995, I began my professional career after graduating from the Art Institute of Houston where I earned my degree in Computer Aided Drafting and Design. Today, I am a valued member of the Infrastructure Support Division (ISD) for Total CAD Systems, Inc., Houston, Texas, where I work as an Applications Engineer and Support Specialist.
I am a leader in customizing company standards to fit their everyday workflow and creating solutions to problems due to software or hardware error. I have a proven track record of leading a strong team and delivering next-generation technical solutions, improving revenues, margins and workplace productivity. He has an outstanding record of providing technical support for clients through on-site training and web support. I also have composed authored and co-authored training materials for AutoCAD Civil 3D and Autodesk InfraWorks for implementation throughout the design industry.
I hold the “Autodesk Expert Elite” status - a program to recognize individual community members who have made extraordinary contributions with helping customers by sharing knowledge, providing community leadership, and exemplifying an engaging style of collaboration that drives a healthy and valuable Autodesk customer community. In 2012, I presented “Autodesk Infrastructure Modeler” to industry professionals in Las Vegas, Nevada. I share my enthusiasm for Autodesk with my community, as well as represent the voice of the customer back to Autodesk.
Presently, I am earning my Bachelors of Science in Information Technology and keep up to date with the latest in technology and trends by attending seminars and conferences worldwide. I am an active blogger. Through my personal blog website, I share tips and solutions with Autodesk software issues.
- Total CAD Systems, Inc.Technical Specialist/Certified Autodesk Instructor, 2007 - present