Response from the owner - 3 months ago
I want those five stars! I am going to fire the whole FRONT DESK STAFF. Now. :) Just kidding..I will pass this on to our team as it is unacceptable. And we are definitely disappointed to read of your displeasure with our front desk. We have numerous eating options available that range in price: http://www.queenmary.com/dining-bars/dining-bars/ But take the red passport or over the summer the Aqua Link and Aqua Taxi to numerous dining options at the PIKE and downtown Long Beach. The passport is free and the boats are just a couple of bucks.
We cannot wait to host you again soon!