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Quality Management Systems
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World-Class Process Management Specialists
World-Class Process Management Specialists

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ISO 45001 is the world’s first international occupational health and safety standard designed to tackle the significant personal and economic burden of work-related accidents and diseases.
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All About ISO 9001, What it is, the Benefits & more.

For any aspiring organisation, whatever the size, structure or market sector, a well-planned, practical quality management system or QMS can prove to be a very powerful business tool, helping to ensure the best results or outcomes are achieved consistently, whether this relates to the organisation itself, an individual task, a process, products or services.

An effective QMS brings into play four separate elements – Plan – Do – Check – Act or the PDCA cycle. When all these elements come together successfully ..
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Is ISO 45001 the Future for Worker Safety?

ISO 45001 for occupational health and safety management systems is a new international standard developed by the International Organization for Standardization in collaboration with many of the world’s leading occupational safety groups including the International Occupational Safety and Health, the American Society of Safety Engineer’s, the American Industrial Hygiene Association and the International Labour Organisation.
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Why is OHSAS 18001 to Be Replaced by ISO 45001?

BS OHSAS 18001 is an occupational health and safety management system designed for use in all kinds of workplaces. Published in 1999, this popular British Standard was originally developed to protect the safety of workers by providing a framework that would ensure businesses adopting the standard would meet all minimum health and safety requirements expected of them.
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Understanding ISO 27001 Information Security Management.

In today’s internet enabled world information security management has become a business critical process, essential to the day-to-day operation, and perhaps survival of any organisation.

Securing and protecting information held and managed by any organisation is important for many reasons. Online hackers constantly threaten to access vital information – especially that related to customers. All data therefore must be protected to the highest standards...
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Learn more about ISO 22301 business continuity management & how it can help you.

Whether you are a new business that is still relatively small or a much larger organisation, it is important that you have a well developed business continuity management system in place to protect your business from threats of all kinds.

All organisations should ensure they are well prepared, and capable of dealing with the different forms of disruption they may face from time to time, not only for the benefit of the organisation itself but also for ...
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Quality Assurance… Do you Really Need to Worry About it?

Quality assurance – it’s a phrase that tends to elicit groans from some, and it’s easy to see why. However, if you intend to develop a new product or service for your target audience, quality assurance or QA should be one of the most important elements of the development and production process that you consider.

Why? The answer is simple – it is largely a preventative measure that enables every element of the development process, from...
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Learn How Internal Audits Build the Strongest Management Systems.

Whichever management system or systems you are using in your organisation, you will only know how well they are operating if you conduct an internal audit of the systems to determine if they are being used efficiently and what benefits you get from operating them. The results of the audit will do one of two things:

Confirm the efficiency of the management systems in use
Identify any weak areas where improvements may be made
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What is Quality Assurance?

Quality assurance or QA: It is a term most people have heard of, but few will have a concrete idea of what it means. Put simply, it is a method for preventing errors, defects, and other problems from cropping up in products and services. Good quality assurance procedures will help ensure the customer receives the exact product or service they want, and to make sure it is of high quality.

For some, quality assurance procedures are often viewed as being inconvenient, or a hassle that they could do without...
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How to Turn Complaints in to Positives with ISO 9001.

Can you turn customer complaints into positives for your business with a quality management system like ISO 9001? Consider this… if someone likes a product or service, they’ll usually tell a few people. If they don’t, or they receive poor service they’ll often tell a dozen or more people. Isn’t that the way it goes?

Can complaints be good for business?

It is understandable to view a compliment as a positive thing, and a complaint as a negative.
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