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Pier House Resort & Spa
Beach Resort
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Pier House Resort & Spa

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Our team recommends these things to do in #KeyWest: http://bit.ly/1Gu9juK
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Pier House Resort & Spa

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Welcome Summer! Now everyone can live like they are in #KeyWest.
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We handle all the details so all you have to do is say "I do". #WeddingWednesday
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Our team recommends taking our shuttle to Duval Street for great nightlife.
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“I gotta go where it’s warm” -Jimmy Buffet
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Can’t say we can complain waiting up to this view. #KeyWest #Paradise http://bit.ly/1pXCK0S
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Pier House Resort & Spa

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No you are not hallucinating those are the relaxing sounds of paradise during a massage. http://bit.ly/1Gu8ulR
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The weekends in Key West tend to start a little bit better than most.
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Not sure how to start your weekend? We have you covered.
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Beach or ballroom? Pier House Resort & Spa, your #WeddingDestination in Key West.
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Our team recommends seeking adventure at Dry Tortugas National Park. http://bit.ly/1JHJY54
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Because of your great reviews, we received the TripAdvisor Hall of Fame Certificate of Excellence. Thank You!
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Contact Information
Map of the business location
1 Duval St Key West, FL 33040
1 Duval StreetUSFloridaKey West33040
(305) 296-4600pierhouse.com
Beach Resort
With 119 waterfront guestrooms and 23 expansive suites, close to Old Town and Mallory Square, Pier House Resort & Spa is a top destination resort in Key West.
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4-star hotel
$309
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Booking links sponsored. $348 incl taxes & fees
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Review Summary
4.3
31 reviews
5 star
17 reviews
4 star
10 reviews
3 star
1 review
2 star
2 reviews
1 star
1 review
An elegant, all-suite spa resort offering ocean views, a private beach, a pool & 3 bar/restaurants.- Google
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Michael McCombs
3 weeks ago
This was our first vacation to Key West, and we stayed in the Deluxe Room, Oceanfront with 1 king bed (Room 222). The views from the room & balcony, just watching the sunset, was absolutely amazing. I took many postcard worthy photos from that balcony. From the moment we arrived I had a feeling it was going to be a wonderful vacation and was welcomed right in upon check in. There were really only a few minor drawbacks to our stay but overall would rate the Pier House pretty high. When we checked in I was not asked if we needed help with our luggage to our room. This turned out to be a painstaking task because this was the first stop on our vacation and we had a great deal of luggage, plus a cooler. Not knowing exactly where the room was we had to search around to find it before trying to carry all of our bags up. We did find it eventually and three trips back and forth to the vehicle and we finally got settled in. It was a little difficult finding the room due to the different buildings on the property, and even though I was given a property map it would have been so much easier if someone guided us to our room and handled our luggage for us. As far as the room goes it was smaller than I was expecting, especially for the amount of money I paid, but then again it also was a holiday weekend and the views were picturesque. I really went all out in spending on this trip though so I could get those priceless views so I can’t be too negative, but I also won’t be able to spend that amount every trip so that may factor into my decision to stay there again in the future. We also didn’t stay in the room that much either so I can’t say it was a huge issue for us on this trip. They should make the closet in the hallway a little smaller and expand the bathroom to have dual sinks, as the bathroom is really small and hard to maneuver around in when you have two people trying to get ready at the same time. As far as the staff goes they were absolutely wonderful. Everyone on the property really seemed to enjoy being there and were always saying hi and asking how everything was, so that was a huge plus for us. We were left a note and bottle of wine in our room to enjoy the sunset which was a nice gesture. At the pool on two out of the three days I’d say the service was absolutely perfect, when Linda was working. She was on top of everything, running back and forth, handling all of the guests, and does a fabulous job. She is very personable and really friendly. Her service alone made the trip stand out as one of the top I’ve ever had, and I’ve been on many vacations. The housekeeping staff did a great job cleaning the room so no issues there. We did get help with our luggage after I called down before checking out so that was a big help as well. The location of the property is perfect if you’re going there to enjoy the sunsets and Duval Street because you are right in the heart of it all. They do have transportation that can take you up and down it as well so that is a big plus. You are within walking distance to most of the nicer restaurants so that is plus also.
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Response from the owner - 3 weeks ago
Michael, thank you for taking the time to review Pier House Resort & Spa. I’m very happy to hear about your lovely experience during your recent stay. I’m glad to know that our hard-working, friendly staff accommodated you well. I will pass along your kind words to Linda. I do apologize about the issue you experienced with the very be-ginning of your trip — I’ll make sure to speak with the staff about this internally so it doesn’t happen again. We’d love to have you back the next time you find yourself in Key West. Best, Joe Dantoni
andrew bailey
3 months ago
probably the nicest place I have stayed, stayed in the cheapest room(junior suite) and it was super nice, and great location for key West right at the end of duval st. it costs a pretty penny but if it's within your budget it's worth it
Response from the owner - 3 months ago
Andrew, thank you so much for joining us at Pier House. I'm so happy to hear you enjoyed your Junior Suite and took advantage of our central location on the corner of Duval and the Gulf of Mexico. We appreciate your taking the time to review stay, and hope to see you back at Pier House very soon. Regards, Joe Dantoni
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Max Schlecht
4 months ago
My favorite hotel in key west. Excellent in service and everything else. Private beach access. Pool service and just everything you could ask for.
Response from the owner - 4 months ago
Max, thank you for your continued support of Pier House. We were thrilled to welcome you back and are glad to hear your experience exceeded expectations. I will pass along your compliments to our team, and we look forward to your next visit. Regards, Joe Dantoni
Gene Jezek
a year ago
We stayed 5 nights on the 4th floor with a ocean view. Room was very nice, food was excellent, beach was great, the only gripe I have is the other guest smoking on the balconies. There were times when we could not sit out on our balcony because of all the smoke coming from the other balconies. I don't have an answer to this problem but I'm not spending $600 a night for a room with a balcony that I cannot enjoy. If you are a smoker you will love you it!
Response from the owner - a year ago
We stayed 5 nights on the 4th floor with a ocean view. Room was very nice, food was excellent, beach was great, the only gripe I have is the other guest smoking on the balconies. There were times when we could not sit out on our balcony because of all the smoke coming from the other balconies. I don't have an answer to this problem but I'm not spending $600 a night for a room with a balcony that I cannot enjoy. If you are a smoker you will love you it! Response: Thank you Gene, for choosing to stay at Pier House Resort & Spa. We too love our guest bedrooms that reflect the soothing beachfront views right outside the door! Thank you for bringing up a very good point in regards to the smoking on the balconies. Your feedback is invaluable to us finding the best solution to this issue and we will work to see how we can remedy this for future visits. We do hope that we have another chance to impress you, Gene, on your next visit to Key West and we wish you the best for your next travels. Regards, Joe Dantoni
alan tallis
5 months ago
A truly outstanding resort experience in the heart of Key West. One Duval is unquestionably the finest restaurant on the Island. An award winning chef and a well trained , professional wait staff will treat you to a most memorable dining experience. The food preparation and presentation is exquisite. An extensive wine list designed to compliment varied tastes and budgets is available to compliment your meal. We ate at most of the fine dining establishments on the Island. This is the best and compares with the finest restaurants throughout the country. It's a great value. Don't miss the killer key lime pie. Grandma would be envious of the meringue
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Response from the owner - 4 months ago
Alan, thank you so much for the fantastic review. I'm thrilled to hear you enjoyed our new restaurant, One Duval. Chef Maria and her team are amazing! We appreciate your compliments, and hope we have a chance to welcome you back soon. Thank you, again. Regards, Joe Dantoni
Dominic Destefano
4 months ago
Rooms were very nice!! Staff were very nice! Definitely would come back!!
Response from the owner - 4 months ago
Thank you, Dominic, for staying with us at Pier House. We appreciate your compliments to our staff, and hope you had a great time in Key West. We look forward to your next visit. Regards, Joe Dantoni
Rick Steele
a year ago
Great place, staff helpful and friendly, esp. Dima at beach and Janine at the beach bar. We were there from MAY 8TH until May 14th, couldn't have been better.
Response from the owner - a year ago
Thank you, Rick, your sharing your experience at Pier House Resort & Spa. We are so glad you enjoyed your time with us in Key West, especially during the beautiful Summer months. We too love our private, white-sand beach and prime location, extending to guests the opportunity to immerse themselves in the colorful Key West culture. We thank you for choosing to stay with us and very much look forward to your next visit. Don't forget to check our website to stay updated on the latest deals and rates. Regards, Joe Dantoni
Penny Graf
a year ago
This place was beautiful....amazing gardens....clean and so tastefully decorated rooms...large tiled shower and honest staff. I forgot and left my jewelry bag in my room and didn't notice it until I had gotten home. All my things were turned in by housekeeping and not one thing was missing. They shipped it back to me promptly! It is right in the heart of what is happening and I never had to get in my car to go anywhere. It is all withing a few steps of where you want to be. LOVED IT!
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