Profile

Cover photo
Verified local business
The Pier House Resort & Spa
Beach Resort
342 followers|12,791,043 views
AboutPostsCollectionsPhotosVideos

Stream

 
Your tanning booth awaits! http://bit.ly/2cu8z3a
1
Add a comment...
 
Check into an oceanview suites for your honeymoon. Our resort has been listed on "20 Perfect Key West Honeymoon Spots.

See more here: http://bit.ly/2cXPB4o
Key West is a beautiful honeymoon destinations, home to sandy beaches, great attractions and a choice of things to do.
1
Add a comment...
 
Luxury comes standard at Pier House Resort & Spa. http://bit.ly/2cu8z3a
1
Add a comment...
 
Looking for a place to vacation during the holidays? Key West was mentioned in Travel + Leisure's "Best Places to Spend Christmas" list. http://tandl.me/2cqSsGW
Why Go: Good cheer and warm temperatures are typically Key West’s winning attributes, and Christmas is no exception. The trimmed palm trees, done-up historic inns, and four festooned blocks of boats along the historic waterfront (the “Bight Before Christmas”) only amplify the town’s merriment. Where to Stay: Just off bustling Duval Street, the boutique Marquesa Hotel is an oasis of chill: three historic buildings and one sharing a leafy courtyard...
1
Add a comment...
 
Here's one way to stay hydrated. http://bit.ly/2cu7o3X
1
Add a comment...
 
Notifications off. We are on island time. http://bit.ly/1pXCK0S
1
Add a comment...
 
Vibrant discoveries are just around our corner. http://bit.ly/2cLukPc
1
Add a comment...
 
Make time to break away. #SpaSunday http://bit.ly/2cLsI8k
1
Add a comment...
 
Take a seat at our Beach Bar and enjoy the view. http://bit.ly/2cSa62j
2
1
Add a comment...
 
Ready to welcome you to Key West! http://bit.ly/2cu8z3a
1
Add a comment...
 
Home on the inside, paradise on the outside. http://bit.ly/2cu8z3a
1
Add a comment...
 
Looking for beach cuisine, upscale dining or a dive bar? We have it all right here at the resort. http://bit.ly/1Lguk23
1
1
Add a comment...
The Pier House Resort & Spa's Collections
Contact Information
Map of the business location
1 Duval St Key West, FL 33040
1 Duval StreetUSFloridaKey West33040
(305) 296-4600pierhouse.com
Beach Resort, Event Venue
Beach Resort
Event Venue
Hotel
Wedding Venue
Google+ URL

Street View

Panorama
Your Activity
Make a Reservation
4-star hotel
$349
Book at The Pier House Resort & Spa
Booking links sponsored. $393 incl taxes & fees
Write a review
Review Summary
4.3
108 reviews
5 star
863 reviews
4 star
327 reviews
3 star
111 reviews
2 star
24 reviews
1 star
15 reviews
An elegant, all-suite spa resort offering ocean views, a private beach, a pool & 3 bar/restaurants.- Google
"The housekeeping staff did a great job cleaning the room so no issues there."
"Excellent service, food and fitness facility."
Photos
Scrapbook photo 2
Scrapbook photo 3
Scrapbook photo 4
Scrapbook photo 5
Scrapbook photo 6
Upload public photo
All reviews
Brian Gochal's profile photo
Brian Gochal
a month ago
Everything about this property says upper crust. The staff are amazing. The beach is lush and private. The food is delish. Pro tip, the chart room is a locals favorite which gives free floppers and buns.
Response from the owner - a month ago
Brian, thank you for the kind review of Pier House Resort & Spa. We appreciate your compliments towards our associates and will be sure to pass them along to the entire team. I am thrilled that you enjoyed The Chart Room, perfect for enjoying a meal complete with our beachfront meals. We look forward to welcoming you back the next time you find yourself in The Keys! Best, Joe Dantoni, General Manager
mattbrown83's profile photo
mattbrown83
3 months ago
My wife and I really enjoyed our stay here. We really liked our room, and it was always very clean and well taken care of. The staff was very friendly and promptly attended to any request or question we had. The beach access was very nice and not too busy, unlike other resorts on the island. As far as location goes, pier house is pretty hard to beat. We were always a few blocks from the places we were frequenting during our week here. We will definitely come back! Highly recommend this place to couples looking for a romantic getaway that is conveniently a block away from the Duval nightlife!
• • •
Response from the owner - 3 months ago
Thank you for your review of Pier House Resort & Spa. I am glad to hear that our accommodations and beachfront location worked our well for you. Our associates are happy to go above and beyond to provide a memorable experience for our guests and we will surely pass along your compliments to the team. We appreciate your recommendation and look forward to your future stays! Best, Joe Dantoni, General Manager
Yancy Johns's profile photo
Yancy Johns
2 months ago
Fantastic location at the end of Duval street with breath taking views. Customer service at the restaurant was outstanding!! The concierge was very helpful for booking adventures while vacationing. After staying 3 night, we decided to stay another night after looking on there website that advertised, stay 3 nights and the 4th is 50% Off. Therefore, I went to the front desk to check availability, the gentleman said that they had opening and that we could stay in the same room. Great right, but then I asked about 4th night being 50%, he said, No. It clearly does not state on their website that you have to book all night in a row at the time of booking. Too bad, would like to have spent another night.
• • •
Response from the owner - 2 months ago
Thank you, Yancy, for reviewing Pier House Resort & Spa. It is wonderful to hear that you enjoyed your dining experience at our signature restaurant, One Duval. Our associates strive to go above and beyond to provide exceptional service for our guests and we will surely pass along your kind words to the team. I am sorry to hear that you were not able to extend your stay as you wished. We do our best to accommodate for these situations when we have the availability. I do hope that you will be joining us again the next time you find yourself in the Keys! Best regards, Joe Dantoni, General Manager
Andrea Rivera Hurtado's profile photo
Andrea Rivera Hurtado
5 months ago
Great for a short or long vacation. Friendly staff. The room was clean, well maintained and bed was comfortable. The location is perfect. You are right at one end of Duval street, around the corner from Mallory square. Room prices are high, but well worth it.
Response from the owner - 5 months ago
Andrea, thank you your review of Pier House Resort & Spa. I am glad to hear that our accommodations suited your preferences and that our prime Duval Street location worked out well for you. I hope that you will be joining us again the next time your travels bring you back to Key West when perhaps you may try our signature onsite restaurant, One Duval! Best regards, Joe Dantoni, General Manager
Jason G's profile photo
Jason G
a month ago
My wife and I loved the hotel minus the fact I was told to have an upper floor over the phone then at checking they told us we were on the first floor they cannot guarantee the floor you will be on....understandable still an ocean view but wasn't up high like I would have preferred but they managed get us transfered us to a higher room and the view was perfect....rooms are clean (which I am a freak about) and they smelled clean, bathrooms beautiful and the staff is awsome. Location is well.....phenomenal literally a walk to everything no cab no bus no trolly unless u want to. Don't get to vacation much but we will definitely will be coming back here when we stay in the keys... it is not the cheapest hotel in town but we got what we paid for which means alot!! Awsome job!
• • •
Response from the owner - a month ago
Jason, thank you for taking the time to review Pier House Resort & Spa. I want to apologize for the initial mix-up with your accommodations and I hope we may provide you with the room of your choice in the future. However I am glad to hear that we were able to transfer you so that you were able to better take advantage of our oceanfront location. We appreciate your feedback and look forward to your next visit. Regards, Joe Dantoni, General Manager
Alicia&Daniel L's profile photo
Alicia&Daniel L
2 months ago
I chose the Pier House as my Venue for my wedding - it also hosted my ceremony. I have to say that I was extremely pleased with the beach terrace, as well as the food. It was very good quality. I was even more pleased with Mr. Mariusz, the leading waiter. He was helpful, professional, very pleasant and went above and beyond to make us happy. He managed his team with brilliance, and as a result, they were excellent as well. Caitlyn, who I only worked with right before my wedding as the official wedding coordinator took some time off, was also very helpful and approachable - right up to the last minute. She worked with me to help me out setting up some final decor and went out of her way to help. Kasey, the official coordinator, was in my opinion hard to work with. She was very nice and answered all my questions and concerns, it just seemed like she would not budge on anything really. For instance I asked her if her team can distribute little hand held fans on each chair as they were setting up and she denied that. This was one of many examples. She also failed to give the wedding leading waiter my timeline of events so I had to explain him everthing myself between my ceremony and my venue entrance. I understand that it may not have been Kasey's fault, the hotel may have stringent regulations - however I did pay a pretty penny to host and feed 25 people on the beach. The hotel policies should be more accommodating to people who choose it for their special day - tables come with no linens you even have to rent those. I have been to many wedding at much fancier venues that charge just as much yet offer much more. Overall the location is beautiful especially for a sunset wedding, the staff was awesome and the food was excellent. I do have to thank Mr. Mariusz and his team for making it a delightful night, truly blessed to have had him there.
• • •
Response from the owner - 2 months ago
Alicia, thank you for choosing Pier House Resort & Spa for your special day. We are so delighted to hear that our picturesque beachfront location worked out well for your ceremony and reception. We will surely pass along your compliments to our catering team as they will be thrilled to hear that you enjoyed their food and service. Our wedding coordinators do their best to create a memorable, personalized and relaxed experience for our guests from start to finish and I am glad that this aspect of our service worked out so well for you. We do appreciate your feedback as we continue to improve our wedding services, though it is great to know that you had an overall wonderful experience. A big congratulations to you and your spouse, and we hope that you will both be visiting us again on your next trip to Key West! Best regards, Joe Dantoni, General Manager
Allen Walker's profile photo
Allen Walker
3 months ago
Location location location, small beach lots of sea grass didn't stop anyone from enjoying the water including my 18 month old grandson and his young grandparents. You are downtown easy walking distance to anything, even the Dry Tortugas (get on the boat first:). Extended stay one day we didn't want to leave. Didn't give five stars because I've stayed at 5 stars in the past, this is a great place for easy access to the downtown Key West experience. It was fairly quiet in mid to late June. It was always easy to get in Alanzos Oyster Bar for half price appetizers and drinks. Really like the raw oyster selection Kumimoto are great, the Buffalo oysters are great try the sampler;).
• • •
Response from the owner - 3 months ago
Allen, thank you for your terrific review of Pier House Resort & Spa. Our location is ideal for visitors wishing to explore some of The Keys' top attractions and local hot spots. I am thrilled that you and your family had the chance to extend your vacation and take advantage of all that the area has to offer. We look forward to welcoming you all back on your next visit to Key West! Best, Joe Dantoni, General Manager
jessica pena's profile photo
jessica pena
a month ago
Most beautiful place I've ever stayed. Customer service was excellent and offered immediate assistance any time of the day. I will definitely choose this place in the future
Response from the owner - a month ago
Thank you, Jessica, for the wonderful review of Pier House Resort & Spa. Customer service is amongst our top priorities, and I am thrilled to hear that our attentive associates left a lasting impression on you with their service. We thank you for choosing Pier House and look forward to your next stay! Best regards, Joe Dantoni, General Manager