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Pier House Resort & Spa
Beach Resort
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1 Duval St Key West, FL 33040
1 Duval StreetUSFloridaKey West33040
(305) 296-4600pierhouse.com
Beach Resort
With 119 waterfront guestrooms and 23 expansive suites, close to Old Town and Mallory Square, Pier House Resort & Spa is a top destination resort in Key West.
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4-star hotel
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4.3
39 reviews
5 star
21 reviews
4 star
13 reviews
3 star
1 review
2 star
2 reviews
1 star
1 review
An elegant, all-suite spa resort offering ocean views, a private beach, a pool & 3 bar/restaurants.- Google
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James Hamon
a month ago
Excellent location! The restaurant has fantastic food and great service. Dionne at the front desk was very helpful and nice and the staff was outgoing and extremely friendly. Our waiter at the restaurant, Irvin was very good...the surf and turf was perfect and the chocolate mousse cake was outstanding. Merri at the beach bar is one of the hardest workers I have seen, she is friendly and personable, and takes excellent care of her folks. The Pier House was always clean and overall rates excellent in our opinion, we will return for another stay.
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Response from the owner - a month ago
Thank you for reviewing Pier House Resort & Spa. I’m thrilled to see you enjoyed our great location and excellent customer service. I will be sure to pass along your kind words to Irvin, Merri, and the team. We truly appreciate your feedback and look forward to your next stay. Best, Joe Dantoni
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Michael McCombs
2 months ago
This was our first vacation to Key West, and we stayed in the Deluxe Room, Oceanfront with 1 king bed (Room 222). The views from the room & balcony, just watching the sunset, was absolutely amazing. I took many postcard worthy photos from that balcony. From the moment we arrived I had a feeling it was going to be a wonderful vacation and was welcomed right in upon check in. There were really only a few minor drawbacks to our stay but overall would rate the Pier House pretty high. When we checked in I was not asked if we needed help with our luggage to our room. This turned out to be a painstaking task because this was the first stop on our vacation and we had a great deal of luggage, plus a cooler. Not knowing exactly where the room was we had to search around to find it before trying to carry all of our bags up. We did find it eventually and three trips back and forth to the vehicle and we finally got settled in. It was a little difficult finding the room due to the different buildings on the property, and even though I was given a property map it would have been so much easier if someone guided us to our room and handled our luggage for us. As far as the room goes it was smaller than I was expecting, especially for the amount of money I paid, but then again it also was a holiday weekend and the views were picturesque. I really went all out in spending on this trip though so I could get those priceless views so I can’t be too negative, but I also won’t be able to spend that amount every trip so that may factor into my decision to stay there again in the future. We also didn’t stay in the room that much either so I can’t say it was a huge issue for us on this trip. They should make the closet in the hallway a little smaller and expand the bathroom to have dual sinks, as the bathroom is really small and hard to maneuver around in when you have two people trying to get ready at the same time. As far as the staff goes they were absolutely wonderful. Everyone on the property really seemed to enjoy being there and were always saying hi and asking how everything was, so that was a huge plus for us. We were left a note and bottle of wine in our room to enjoy the sunset which was a nice gesture. At the pool on two out of the three days I’d say the service was absolutely perfect, when Linda was working. She was on top of everything, running back and forth, handling all of the guests, and does a fabulous job. She is very personable and really friendly. Her service alone made the trip stand out as one of the top I’ve ever had, and I’ve been on many vacations. The housekeeping staff did a great job cleaning the room so no issues there. We did get help with our luggage after I called down before checking out so that was a big help as well. The location of the property is perfect if you’re going there to enjoy the sunsets and Duval Street because you are right in the heart of it all. They do have transportation that can take you up and down it as well so that is a big plus. You are within walking distance to most of the nicer restaurants so that is plus also.
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Response from the owner - 2 months ago
Michael, thank you for taking the time to review Pier House Resort & Spa. I’m very happy to hear about your lovely experience during your recent stay. I’m glad to know that our hard-working, friendly staff accommodated you well. I will pass along your kind words to Linda. I do apologize about the issue you experienced with the very be-ginning of your trip — I’ll make sure to speak with the staff about this internally so it doesn’t happen again. We’d love to have you back the next time you find yourself in Key West. Best, Joe Dantoni
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Victor Martinez
3 weeks ago
Great ambiance, great food and great service
andrew bailey
5 months ago
probably the nicest place I have stayed, stayed in the cheapest room(junior suite) and it was super nice, and great location for key West right at the end of duval st. it costs a pretty penny but if it's within your budget it's worth it
Response from the owner - 5 months ago
Andrew, thank you so much for joining us at Pier House. I'm so happy to hear you enjoyed your Junior Suite and took advantage of our central location on the corner of Duval and the Gulf of Mexico. We appreciate your taking the time to review stay, and hope to see you back at Pier House very soon. Regards, Joe Dantoni
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JLH roxURface
in the last week
What an amazing place. Water is beautiful, grounds are beautiful, staff is amazing! Locals venture in for the restaurants and are great to talk to. STAY HERE!! and enjoy Key West and Duval Street. I never want to leave!
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Mabel Kiger
a week ago
Always enjoy our visit to this beautiful place ! The location is also excellent; close to everything...
alan tallis
6 months ago
A truly outstanding resort experience in the heart of Key West. One Duval is unquestionably the finest restaurant on the Island. An award winning chef and a well trained , professional wait staff will treat you to a most memorable dining experience. The food preparation and presentation is exquisite. An extensive wine list designed to compliment varied tastes and budgets is available to compliment your meal. We ate at most of the fine dining establishments on the Island. This is the best and compares with the finest restaurants throughout the country. It's a great value. Don't miss the killer key lime pie. Grandma would be envious of the meringue
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Response from the owner - 6 months ago
Alan, thank you so much for the fantastic review. I'm thrilled to hear you enjoyed our new restaurant, One Duval. Chef Maria and her team are amazing! We appreciate your compliments, and hope we have a chance to welcome you back soon. Thank you, again. Regards, Joe Dantoni
Dudley Duper
in the last week
Sorry wrong hotel!

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A room with a view? Yes please. Your vacation starts here. #wanderlustwednesday
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Because pets need a beach, relaxing vacation as well. http://bit.ly/1Tryn0S
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Life is full of tough decisions. Daiquiri or Pina Colada?
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Our team recommends water adventures with Danger Charters Key West.
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You can’t go wrong with a summer cocktail, lounge chair, and a beach read. What’s on your summer reading list?
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Have them in circles
315 people
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Nothing says summer like al fresco dining. Our very own One Duval offers the best of outdoor dining with delicious dishes and the delightful sights and sounds of summer.
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#TravelTipTuesday: beware of the #KeyWest Sponge Monster.
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From legendary Key West favorites like Chart Room Bar, to relaxing drinks at Beach Bar and Grille after a romantic dinner at HarbourView Café, you won't need to venture far for a true taste of paradise.
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Life is better at the beach! Kick back and relax while enjoying the sand and sun.
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Monday blues...Key West style.
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You can’t miss this view this summer.
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