someone talking about ‘the user’ is a tell-tale sign that they are part of the problem, not the solution
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- Unless, of course, there is only one user! :D (I have actually worked on software designed for a single user. It really sucked)Aug 10, 2015
- Well, it's clearly not perfect from a UX guys point of view. but sometimes the only way to bring the end users to the developers' minds at all, in environments that work like they always did for decades and concepts like personas are totally unknown.Aug 10, 2015
- hey, calling it ‘not perfect’ is also part of the problem. it is simply wrong.
the point is to always work with the diversity of the user group(s), while spotting commonalities and what is fringe and beyond. this is something that blows everybody’s brains, except that of user researchers and designers.
ah, and IMO, working with personas is a continuation of the “the user” problem (by making it 3 or 5 silos).
I feel a blogpost coming…Aug 11, 2015