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Patrick O'Keefe
Works at iFroggy Network
Lives in Kitty Hawk, NC
4,950 followers|274,169 views
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Patrick O'Keefe

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If you've listened to Community Signal, I would really appreciate if you considered rating and reviewing the show on iTunes. It has a real impact on how far the show can reach. Thanks.
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Patrick O'Keefe

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When you write a joke on the wedding RSVP card, before realizing that it actually goes to the bride's parents.
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People have been volunteering in online communities for more than 30 years. But is it legal? Well...
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T-Mobile's Super Bowl commercial with Drake is great.
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Hug Your Haters is going to have some really interesting data for community professionals. Pre-order the new book from +Jay Baer!
The all-time best offer on a book that will change the way you look at customers...forever. Haters are not your problem...ignoring them is.
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Patrick O'Keefe

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I'm planning a road trip around NC, SC, GA and maybe AL from mid-to-late April. Seems like a good time to book a few speaking engagements. If you know of any groups, or if you'd just like to connect if I pass through your area, please let me know. Thanks.
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Answering complaints in online forums boosts consumer advocacy more than any other channel of customer service, according to a new study conducted by +Jay Baer.
According to a new study, when a company responds to a complaint posted in an online forum, they receive a greater boost to consumer advocacy than when responding to complaints lodged through phone, email, social media or review sites. The study was conducted by Jay Baer and Edison Research for ...
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+Evan Hamilton believes that community professionals should own retention. I’m a believer. It's right in the description of Community Signal: “Marketing brings new customers. Community helps you keep them.”

This is a great way to communicate the business value of community. Rather than saying it’s about engagement or having a conversation, it’s about keeping our customers and increasing their lifetime value.

On the latest episode of the show, we also discuss commitment curves, why free speech can be problematic for online communities and the legality of online community volunteers.
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Pretty sure my Geocities URL is going to be the last thing I see before I die.
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Right now, I'm interviewing for a role at a company you know. "How much do you make?," they asked me.
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Telling Neil deGrasse Tyson that the Earth is flat is like telling me forums are dead. No one who loves you wants you to do that.
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People
Have him in circles
4,950 people
amlakalew tesfa's profile photo
Oxana Morozowska's profile photo
praba karan's profile photo
Ceci Dadisman's profile photo
Rick Morgan's profile photo
Bill Cason's profile photo
Lovejoy Cole's profile photo
Carol Lynn Rivera's profile photo
Cyndi Masters's profile photo
Work
Occupation
Owner, iFroggy Network
Employment
  • iFroggy Network
    Owner, 1998 - present
Basic Information
Gender
Male
Birthday
November 21
Story
Tagline
Author, Speaker, Entrepreneur
Introduction

I run the iFroggy Network, a publisher of websites, and have been managing online communities since 2000. With this experience in mind, I authored the book “Managing Online Forums,” a practical guide to managing online social spaces, and speak at conferences and events.

I am passionate about online community and I regularly write and speak about online community and social media. For more information, please see my speaking page.

I write about online community at ManagingCommunities.com and more at patrickokeefe.com. On Twitter, you can find me @iFroggy.

Bragging rights
I led my little league in candy selling for two separate years, earning a $50 check and a Huffy bicycle, I have been retweeted by Diddy many times and I have DJed with DJ Jazzy Jeff on Turntable.fm.
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Kitty Hawk, NC
Contact Information
Work
Email
AIM
iFroggynet
Skype
patrick_okeefe
Address
P.O. Box 243, Harbinger, NC 27941
Patrick O'Keefe's +1's are the things they like, agree with, or want to recommend.
Best Starbuck's Coffee Recipes
market.android.com

The ten best Starbuck's Coffee recipes, Iced Vanilla, Frappuccinos,Crispy Choccolate Mochas, all the mouth watering delicious and satisfying

Call of Duty
plus.google.com

The Official Call of Duty® Google+ Page

Coca-Cola
plus.google.com

Open Happiness. The official Coca-Cola page on Google+.

Zendesk
plus.google.com

Powerful yet simple multi-channel help desk software.The fastest way to great customer support.

SitePoint
plus.google.com

sitepoint.com is THE online resource for web designers and web application developers.

ReadWriteWeb
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RWW on G+, talking about what’s next on the Web.

Amazon.com
plus.google.com

Earth's Biggest Selection.

Miami Dolphins
plus.google.com

Stay connected with The Miami Dolphins

HP Empowers Social Care in Customer-Manned Forums
www.socialmediaexplorer.com

HP leverages customers and employees to drive top-notch support through social media.

When I met Michael Arrington in Silicon Valley this summer we talked abo...
socialwayne.com

When I met Michael Arrington in Silicon Valley this summer we talked about this interview….CNN Black In America 4 Documentary. Diversity Ent

The Plagiarism Problem: Is Someone Stealing Your Content? An Interview W...
www.websearchsocial.com

Liberal borrowing and outright theft are huge problems for content creators. We spend time, money and brainpower coming up with the best con

Why People Provide the Power of Now
www.convinceandconvert.com

This is a short presentation I gave - one of my favorites last year - at the ExactTarget Connections conference in Indianapolis.

Soda Tasting
plus.google.com

Soda reviews and enjoyment.

The Secret to ‘Monetizing Online Forums’
www.webpronews.com

With all the social media hype around Facebook, Twitter, and Pinterest, online forums are not usually at the top of the list. Ironically tho

WebDevStudios
plus.google.com

WebDevStudios is a website development company specializing in WordPress and related open source platforms

Bad Boy Records
plus.google.com

Official Google+ of Bad Boy Records

Skimlinks
plus.google.com

Unlock the cash in your content Discover new, automated revenue streams for your site

Eps 217 - SOPA Soap
www.plagiarismtoday.com

SOPA introduced, MPAA kills Zediva, USCO states its priorities and Righthaven teetering on the brink and much more!

Copyright 2.0 Show - Episode 230 - Content I-Don't
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This week on the Copyright 2.0 Show, Ireland's SOPA passes, Grooveshark blocked in Denmark, Kim Dotcom's bail appealed and Flickr blocks som