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Parcel Monkey

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We have an updated customer feedback centre, if you would like to ask a question then this is the only place where we can help.
Book UK and International parcel delivery services through City Link, DHL, Nightfreight, Parcelforce and the Royal Mail. From only £5.89+vat with FREE collection and FREE loss/damage cover
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Abel Duvilasnki's profile photoMaría Sánchez Calvo's profile photoByeronie Epstein's profile photoRosa Nuszer Dőrnyei's profile photo
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Need a answer now
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Parcel Monkey

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We've just launched a new international service operated by La Poste and Swiss Post. We'd love to know what you think ...
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hankiss1001's profile photoGinelle Hewitt's profile photoRosa Nuszer Dőrnyei's profile photo
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I can't trust them either for over a week on the tracking system it was stuck in my local depot only for them to say it's now lost nobody cares everything in it lost parcel force nor parcel monkey want to know
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Parcel Monkey

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Some insights about comparing courier prices ...
When trying to find the cheapest parcel delivery company that you properly compare prices.
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Veronica Apaloo's profile photoEric C's profile photomark charman's profile photoRosa Nuszer Dőrnyei's profile photo
12 comments
 
Parcel monkey where do I begin 10 days on my parcels still missing nobody wants to know you blame the courier they blame you yet the stress and hurt nobody cares customer support is rubbish when you know the parcel was last tracked at the local depot yet it can't be found more like nobody cares how can we trust this company 
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Parcel Monkey

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So we've been running our ByBox (locker to locker) courier service for a while now. What do you guys think of it?
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Elizabeth Todd's profile photoMark Annable's profile photoCathi Hargaden's profile photoBelvoir Stoke's profile photo
9 comments
 
Cathi, can you please share some info on how I can get through someone from this organisation? been on the phone for hours and no-one answered and they have charged me twice for a parcel which I am not even sure at this stage that they are going to collect and deliver!? Please share any info / phone numbers I can use to track directors, etc
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Parcel Monkey

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Have you checked out our pallet delivery service? We've got some great rates on this flexible service for collections an deliveries within the UK.
A run through of how to find the cheapest prices for pallet delivery and how to book a collection.
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Mark Annable's profile photoBelvoir Stoke's profile photoVeronica Apaloo's profile photoPaul Hirst's profile photo
4 comments
 
Parcel Monkey never passed my order onto the courier, Parcelforce, and as such my parcels were never collected. This has caused me a massive inconvenience and additional expense. It proved impossible to contact anyone at Parcel Monkey to try and fix this. I will not be using this service again and would like a full refund from the company.
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Parcel Monkey

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Have you tried our new box to box service? The price is outstanding and a level of service you'll love.
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Parcel Monkey

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If you'd like to leave a message for your courier, then we give you that option.
If you feel the need to add a note to your parcel delivery order for the courier, we show you how to do it.
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инж.Красимир Костадинов's profile photoA Bundy's profile photoMark Annable's profile photomycourier uk's profile photo
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Parcel Monkey

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The last Christmas-posting dates may be a while away, but it would be a good idea find the cheapest prices now ...
Details of our international parcel delivery services and important information.
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María Sánchez Calvo's profile photoHenry Page's profile photoByeronie Epstein's profile photoDave Snell's profile photo
5 comments
 
They are shite 
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Parcel Monkey

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Catch-up with the latest news about Parcel Monkey - as mentioned in the FT.
Lord Davies: Heavyweight tech champion A group of heavyweight British businessmen are now in the corner of BizEquity, a fast-growing tech company run by high-profile US entrepreneur Michael Carter. Frost Brooks – a private equity boutique set up by
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Parcel Monkey

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We have a new price for small items weighing less than 10kg that you need to send on a next working day basis. It's now £1.20+vat cheaper than the traditional City Link Next Day offering.
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Paul Hirst's profile photoKatrin Vanhelsing's profile photo
2 comments
 
They have done the same to me today
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Parcel Monkey has a new profile photo.

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Sonya Warren's profile photoPaul Hirst's profile photoHenry Page's profile photoRosa Nuszer Dőrnyei's profile photo
5 comments
 
I am unhappy with them we need to speed the word when something happens no one wants to know my 89 year old mother sent a parcel to Hungary and it got lost no updates no nothing how can we trust them 
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Parcel Monkey

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A in-depth look at how to book a parcel for delivery, but with the added flexibility of dropping it off at a local depot.
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Flooring Supplies's profile photoSamuel Jones's profile photoVeronica Apaloo's profile photo
5 comments
 
You are another unhappy customer just like me. I have contacted Trading standards and they said they will look into this company, however they suggested to take them to court as they are refusing to compensate me for a lost dining table even though I had  paid them insurance for lost and damaged items. more peole like us do get in touch. Maybe they listen to us then!
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We offer low cost parcel delivery services to the UK, Europe and the rest of the world!
Introduction

We offer everybody a really simple and cheap way to book parcel delivery services within the UK and 250+ international destinations.

When you book with Parcel Monkey you choose which of our premium carriers (eg. City Link, Parcelforce, DHL etc) for you'd like to collect and ship your item. We offer international parcel delivery, next day and same day. You pay for the service online and it will be collected from your home or work, then delivered the next day. Simple!