Response from the owner - 12 months ago
I truly apologize for the issues that you experienced. We are happy to continue troubleshooting the issue. I'm very confident that we can work with you to resolve the issues that you are experiencing with lining up and formatting the labels. In the rare case, that we are not able to resolve the issue or you are trying to achieve something that is not possible with our product then we are happy to make arrangements to pick up the product and get you a full credit. Please feel free to contact our customer service manager, Steve B., at 1-888-575-2235 ext. 718. Once again, I apologize for the issue.