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Norah Carroll
Digital native + strategist
Digital native + strategist

Norah's posts

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Congratulations to the Duke and Duchess of Cambridge on the birth of their son. I can't wait to learn his name!
It’s a Prince - sign the card & send your congratulations.

On behalf of the Duke & Duchess of Cambridge, +Clarence House  has announced the birth of their son, who was born today at 4.24pm BST in London. 

Join us in marking this historic occasion - simply +1 this post from Google UK to add your profile picture and name to our special online card, which you can see at

To write a message to appear on the card, reshare this post and put your message in the text of your reshare. A printed version of the card will be presented to Kensington Palace.

We’ll be closing the card to new entries on 6th August, for more details visit


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I'm not crazy about Google+ as a sharing or publishing platform, but I figured I'd poke around and do a bit of self-promotion while I'm here. After a short hiatus, I've returned to the blogosphere to talk tech, money, health and more. First up: How to consolidate your student loans.

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It might border on obsession, sure, but if all CEOs cared this much about their products, down to the nitty-gritty details, we'd be living in a much different world. (via +Mike Templeton)
Icon Ambulance

One Sunday morning, January 6th, 2008 I was attending religious services when my cell phone vibrated. As discreetly as possible, I checked the phone and noticed that my phone said "Caller ID unknown". I choose to ignore.

After services, as I was walking to my car with my family, I checked my cell phone messages. The message left was from Steve Jobs. "Vic, can you call me at home? I have something urgent to discuss" it said.

Before I even reached my car, I called Steve Jobs back. I was responsible for all mobile applications at Google, and in that role, had regular dealings with Steve. It was one of the perks of the job.

"Hey Steve - this is Vic", I said. "I'm sorry I didn't answer your call earlier. I was in religious services, and the caller ID said unknown, so I didn't pick up".

Steve laughed. He said, "Vic, unless the Caller ID said 'GOD', you should never pick up during services".

I laughed nervously. After all, while it was customary for Steve to call during the week upset about something, it was unusual for him to call me on Sunday and ask me to call his home. I wondered what was so important?

"So Vic, we have an urgent issue, one that I need addressed right away. I've already assigned someone from my team to help you, and I hope you can fix this tomorrow" said Steve.

"I've been looking at the Google logo on the iPhone and I'm not happy with the icon. The second O in Google doesn't have the right yellow gradient. It's just wrong and I'm going to have Greg fix it tomorrow. Is that okay with you?"

Of course this was okay with me. A few minutes later on that Sunday I received an email from Steve with the subject "Icon Ambulance". The email directed me to work with Greg Christie to fix the icon.

Since I was 11 years old and fell in love with an Apple II, I have dozens of stories to tell about Apple products. They have been a part of my life for decades. Even when I worked for 15 years for Bill Gates at Microsoft, I had a huge admiration for Steve and what Apple had produced.

But in the end, when I think about leadership, passion and attention to detail, I think back to the call I received from Steve Jobs on a Sunday morning in January. It was a lesson I'll never forget. CEOs should care about details. Even shades of yellow. On a Sunday.

To one of the greatest leaders I've ever met, my prayers and hopes are with you Steve.


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Hedgehogs may become extinct within 15 years

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Psyched for this afternoon's PrairieCast show, where Andy Brudtkuhl, Mike Colwell and I will discuss SXSW Panel Submissions from the Prairie, recent product launches and more. Follow the link below to join in the conversation at 2pm today!

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Norah Carroll hung out with 8 people.Nathan Wright, Hillary Brown, James Sasek, Adam Ferry, Dan Shipton, Jesse VanDerPol, Amanda Morrow, and Neil Roberts

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House majority leader Eric Cantor believes students should start paying interest on their federal student loans right away, rather than being able to defer the interest until after graduation. My question is this: would students need to make actual payments on interest during college, or would interest just accrue on their loans (since interest on subsidized loans is currently paid by the government until graduation)? And how would this affect students' pursuit of higher ed? Via +Nate Saul

Doesn't talking about Google+ on Google+ kind of defeat the purpose?
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