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My Community Manager

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Building community is a never-ending test on your interpersonal communication skills. While we often have the chance to spotlight and celebrate with those who are thriving in our communities, we also have moments where difficult conversations are required. Mastering the skill of de-escalating conflict is crucial to successful community management.

Join us for this week’s #CMGRHangout panel on Friday, August 28th at 2pm EDT/11am PDT to learn how others handle difficult conversations and de-escalate conflict.

+Dom Garrett and +Sherrie Rohde will be hosting the hangout with +Alan Bush+David DeWald, +Ally Greer, +Tim McDonald and +Berrak Sarikaya as panelists. +Carrie Keenan and +Sarah Nagel will be moderating the Twitter chat using #CMGRHangout .

Discussion Questions

1. What are some key triggers for difficult conversations in community building?
2. How have you seen listening play a role in de-escalation?
3. What helps you remember to control your tone and body language during a difficult conversation?
4. What tips do you have to acknowledge and accept their emotions/feelings?
5. Do you find it difficult to step back and apologize for your contribution? If so, what helps?
6. How can you focus on the future to help de-escalate conflict?
7. What other tips do you have for handling difficult conversations?

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RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, please let us know in advance. (We will only invite a few people for this event, so let us know why you would like to attend.) 

Chat: You can watch here and/or follow the conversation on Twitter using #CMGRHangout .

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.
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#CMGRHangout presents: Difficult Conversations & De-Escalation
Fri, August 28, 2:00 PM
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B2B, B2C, H2H, F2F … we really love our acronyms right? At first glance in researching B2B vs B2C communities, the best practices and thoughts around it seem nearly identical, but when you take a look at your members, your target audience, and think around your objectives for the communities you might find a few differences. One of the best articles detailing them is from on the Emoderation blog: B2B versus B2C: an online community taxonomy (http://www.emoderation.com/b2b-versus-b2c-online-community-taxonomy/) combining the great minds of community professionals +Vanessa DiMauro and +Blaise Grimes-Viort.

In case acronyms are not your thing, Vanessa and Blaise describe B2B (business to business) communities as:

B2B online communities are professional networks that contain a blend of content and collaboration opportunities around a shared business-based experience. They are commonly established between a business and its business customers (e.g. Cisco and Cisco customers), professional associations (e.g. the Institute of Food Technologists) or like-minded professionals (e.g. Palladium Group Execution Premium Community for strategy practitioners in large organizations).

Are you building a B2B community or just curious what the differences are and how to approach them? Join us for this week’s #CMGRHangout panel on Friday, August 14th at 2pm EDT/11am PDT to discuss building B2B communities.

+Jonathan Brewer, +Dom Garrett and +Sherrie Rohde will be hosting the hangout with +Alan Bush, +Ally Greer, +Trish Fontanilla, +Krysta Gahagen and +Berrak Sarikaya as panelists. +Carrie Keenan and +Sarah Nagel will be moderating the Twitter chat using #CMGRHangout .

Discussion Questions

1. Have you worked with B2B communities, B2C communities or both?
2. What do you view as the biggest difference between building B2B & B2C communities?
3. What's the biggest challenge for building B2B communities?
4. What's the advantage to building a B2B community?
5. Which companies do you see excelling at building B2B communities?
6. Why do you think some companies struggle with building B2B communities?
7. What your #1 tip for building B2B communities?

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RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, please let us know in advance. (We will only invite a few people for this event, so let us know why you would like to attend.) 

Chat: You can watch here and/or follow the conversation on Twitter using #CMGRHangout .

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.
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#CMGRHangout presents: Building B2B Communities
Fri, August 14, 2:00 PM
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For some of us the lines of community management and marketing are blurred while others go as far opposite as to see them as competing forces. +Jono Bacon, a leading community manager, speaker, author, and podcaster, wrote a piece earlier this year titled Bridging Marketing and Community (http://www.jonobacon.org/2015/01/19/bridging-marketing-and-community/) based on his observations surrounding the disconnect between the two roles. In perhaps the best analogy, Bacon stresses that "Brand and community managers are simply people with different skill-sets putting different jigsaw pieces into the same puzzle." How do marketing and community intersect in your organization? What role can you play in bridging the puzzle gaps?

Join us for this week’s #CMGRHangout panel on Friday, July 31st (already?!) at 2pm EDT/11am PDT to discuss the potential differences in marketing and community and how they can work together.

+Jonathan Brewer and +Sherrie Rohde will be hosting the hangout with +David DeWald and +ben van 't ende as panelists. +Carrie Keenan and +Sarah Nagel will be moderating the Twitter chat using #CMGRHangout .

Discussion Questions

1. What are some key differences between marketing and community?
2. What are some key similarities between marketing and community?
3. What can a marketing manager do to help a community manager?
4. What can a community manager do to help a marketing manager?
5. How can you define the intersection when both roles fall under the same individual?
6. What other tips do you have to align strategies between marketing and community?

RSVP & Watch the Hangout

RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, please let us know in advance. (We will only invite a few people for this event, so let us know why you would like to attend.) 

Chat: You can watch here and/or follow the conversation on Twitter using #CMGRHangout .

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.
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#CMGRHangout presents: The Intersection of Marketing and Community
Fri, July 31, 2:00 PM
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My Community Manager

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When I was at Disneyland a couple weeks back, our "safari" tour guide took us by a chieftain sharing a story with his tribe. Animatronic details aside, the tribe was quite engaged as one would expect. In the DreamWorks movie The Croods, caveman Grug teaches his family about the dangers of all things scary and new via storytelling and illustration. Both of these instances relate to Ana Noemi's reminder that we don't need  to reinvent the community wheel. Over all of human history, how many tribes, cultures and families have built community through storytelling? Countless. When we tell a story, we draw others in. Most people don't like to be marketed to, and as community managers it's not our job to market to them. By telling our story; however, and inviting our community to be a part of it, we create something stronger and unforgettable: a sense of belonging, a sense of something greater than ourselves ... a sense of community.

Join us for this week’s #CMGRHangout panel on Friday, July 17th at 2pm EDT/11am PDT to talk with other community managers about how they incorporate storytelling into their communities and learn some tips on how to apply this skill in your own community!

+Dom Garrett and +Sherrie Rohde will be hosting the hangout with +Brian Honigman, +Jessica Malnik, +Isabelle Rohr and +Berrak Sarikaya as panelists. +Carrie Keenan and +Sarah Nagel will be moderating the Twitter chat using #CMGRHangout .

Discussion Questions

1. What was your favorite childhood story?
2. What are the top key elements of a good story?
3. How can you use storytelling to build trust with your community?
4. What is the benefit of unlocking passion through storytelling?
5. How can you invite your community to collaborate in your brand story?
6. How do you encourage your community to share their stories?
7. What is your biggest tip for storytelling?

RSVP & Watch the Hangout

RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, please let us know in advance. (We will only invite a few people for this event, so let us know why you would like to attend.) 

Chat: You can watch here and/or follow the conversation on Twitter using #CMGRHangout .

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.
This Hangout On Air is hosted by My Community Manager. The live video broadcast will begin soon.
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#CMGRHangout presents: Storytelling as a Community Skill
Fri, July 17, 2:00 PM
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We've talked about the harmony of social media and community platforms as well as how to choose a community platform, but we've never really zoomed in on how to engage community on a platform. Many of us work on community platforms and have our own tips and tricks as to how to engage community there. How do you get started setting up gamification elements? How do you plan events on a platform? How do you setup your platform to make sure you're listening to members and encouraging them to share feedback?

Join us for this week’s #CMGRHangout panel on Friday, July 3rd at 2pm EDT/11am PDT to discuss how to engage your community!

+Jonathan Brewer, +Dom Garrett and +Sherrie Rohde will be hosting the hangout with +Katie Bapple, +Margot Mazur and +Aurelien Poma as panelists. We will also be moderating the Twitter chat using #CMGRHangout.

Discussion Questions

1. Which community platform do you use?
2. How do you get started setting up gamification elements on your platform?
3. How do you plan events on your platform?
4. How do you setup your platform to make sure you're listening to members?
5. How do you encourage members to share feedback on your platform?
6. What other tips do you have for engaging community on a platform?

RSVP & Watch the Hangout

RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, please let us know in advance. (We will only invite a few people for this event, so let us know why you would like to attend.) 

Chat: You can watch here and/or follow the conversation on Twitter using #CMGRHangout .

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.
This Hangout On Air is hosted by My Community Manager. The live video broadcast will begin soon.
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#CMGRHangout presents: Engaging Community on a Platform
Fri, July 3, 2:00 PM
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michael boyce's profile photoMarj Hallape's profile photoEric Herberholz's profile photo
 
Another great panel - thanks everyone!
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Growing a community of innovators can truly be a lot of fun. Not only are you surrounded by visionaries and big ideas, but you also get to regularly help them celebrate their success. Of course, it can also bring it's unique challenges along with that.

Join us for this week’s #CMGRHangout panel on Friday, June 12th at 2pm EDT/11am PDT to discuss growing a community of innovators and all that comes with it!

+Jonathan Brewer, +Dom Garrett and +Sherrie Rohde will be hosting the hangout with +Harmony Eichsteadt, +Brian Fanzo and +Ed Giansante as panelists. +Carrie Keenan will be moderating the Twitter chat using #CMGRHangout .

Discussion Questions

1. How has your community shown their innovative spirit?
2. How can you encourage innovation in your community?
3. What challenges do you run into with an innovative community?
4. How do you help your community celebrate their success?
5. How has your community had an impact on you personally?

RSVP & Watch the Hangout

RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, please let us know in advance. (We will only invite a few people for this event, so let us know why you would like to attend.) 

Chat: You can watch here and/or follow the conversation on Twitter using #CMGRHangout .

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.
This Hangout On Air is hosted by My Community Manager. The live video broadcast will begin soon.
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#CMGRHangout presents: Growing a Community of Innovators
Fri, June 19, 2:00 PM
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Kristi Lambert's profile photoBrian Fanzo's profile photoKhamim Maruf's profile photo
 
Got my coffee brewed and sittin' pretty ready to absorb great stuff :)
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My Community Manager

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Burnout is real and it is running rampant throughout the community industry. This myth about the need to be available 24/7 and sacrificing the rest of your life isn't healthy and it needs to stop. Don't just take my word for it, read Jess Fish's articles on Why Breaks are Crucial for Social Professionals (http://www.socialmediatoday.com/social-business/jess-fish/2015-06-24/why-breaks-are-crucial-social-professionals) and Stop, Drop, and Breathe: Curing Email Apnea for Community Professionals (http://cmxhub.com/drop-stop-and-breathe-curing-email-apnea-for-community-professionals/), +Carrie Melissa Jones' The Core Reason for Community Builder Burnout (http://carriemelissa.com/2015/08/05/community-builder-burnout/) or +Amber Naslund's The One Rule That Changed My Work-Life Balance Forever (http://www.brasstackthinking.com/the-one-rule-that-changed-my-work-life-balance-forever/) (to name a few).

I get it, you're here to serve, and you want to be available. The reality is: you can't be there for your community if you aren't taking care of yourself. I've quoted +Natalie Villalobos, former Google+ Community Manager and now Women in Technology Advocate at Google, countless times on this one:

"The more balanced I can be, more perspective I can get, more nourished I am, the more I can serve my community."

Feeling a bit burnt out or looking for balance? Join us for this week’s #CMGRHangout panel on Friday, August 21st at 2pm EDT/11am PDT to discuss how to take care of yourself while building your community.

+Jonathan Brewer, +Dom Garrett and +Sherrie Rohde will be hosting the hangout with +Crystal Coleman, +Evan Hamilton, +Carrie Melissa Jones, +Berrak Sarikaya and +Susan Silver as panelists. +Carrie Keenan and +Sarah Nagel will be moderating the Twitter chat using #CMGRHangout .

Discussion Questions

1. What does self-care mean to you?
2. What signs do/can you look for to tell when you're approaching burnout?
3. How can you work together with your employer to address and work through burnout?
4. How do you define and focus on success vs getting lost in the daily grind?
5. What tips have you found to help draw the line and say no?

RSVP & Watch the Hangout

RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, please let us know in advance. (We will only invite a few people for this event, so let us know why you would like to attend.) 

Chat: You can watch here and/or follow the conversation on Twitter using #CMGRHangout .

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.
This Hangout On Air is hosted by My Community Manager. The live video broadcast will begin soon.
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#CMGRHangout presents: Self-Care for Community Managers
Fri, August 21, 2:00 PM
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Mona Holmes's profile photoSherrie Rohde's profile photoKaty Elle Blake's profile photoSusan Silver's profile photo
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So glad you enjoyed it +Mona Holmes!
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Depending on your community role, you may be part of your company's content strategy, responsible for it, or at the very least, aware of it. In an article titled Using Content to Build A Community (http://thecommunitymanager.com/2013/04/24/using-content-to-build-a-community/), +Rebecca Lindegren does a great job working through ways to use content to build a community including summarizing +John Jantsch's five types of content strategy:

1. Trust Building
2. Educational
3. Community contributed
4. Filtered
5. Conversion

Is your community centered around content? If so, what tips have you found to source great content and engage your community? 

Join us for this week’s #CMGRHangout panel on Friday, August 7th at 2pm EDT/11am PDT to discuss the content centric communities.

+Jonathan Brewer, +Dom Garrett and +Sherrie Rohde will be hosting the hangout with +Annemarie Dooling and +Carrie Melissa Jones as panelists. +Carrie Keenan and +Sarah Nagel will be moderating the Twitter chat using #CMGRHangout.

Discussion Questions

1. Who manages the content strategy for your community and/or company?
2. Is your content strategy classified by Trust Building, Educational, Community Contributed, Filtered or Conversion?
3. How do you identify the right type of content for your community?
4. What tips do you have to manage community content contributions?
5. If you solicit contributions, how do you identify those influencers?
6. How do you build and grow community around your content?

RSVP & Watch the Hangout

RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, please let us know in advance. (We will only invite a few people for this event, so let us know why you would like to attend.) 

Chat: You can watch here and/or follow the conversation on Twitter using #CMGRHangout .

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.
This Hangout On Air is hosted by My Community Manager. The live video broadcast will begin soon.
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#CMGRHangout presents: Content Centric Communities
Fri, August 7, 2:00 PM
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We do still have room on air, so if this topic sounds like something you'd be a good panelist for please let me know! :)
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Part of on-boarding new members and helping them feel welcome is also helping them adapt to technology whether it's your actual platform or your product/service. How do you identify skill barriers within your community? How can you help your community ease into your platform during on-boarding? How do you help an established community adapt to new technology? How do you address skill gaps across your community? We'll talk this and more on this week’s #CMGRHangout panel on Friday, July 24th at 2pm EDT/11am PDT!

+Jonathan Brewer, +Dom Garrett and +Sherrie Rohde will be hosting the hangout with +David DeWald, +Tamara Parris and +Ruhi Shamim as panelists. +Carrie Keenan and +Sarah Nagel will be moderating the Twitter chat using #CMGRHangout.

Discussion Questions

1. How do you identify skill barriers within your community?
2. How can you help your community ease into your platform during on-boarding?
3. How do you help an established members in your community adapt to new technology?
4. What can you do to address skill gaps across your community?
5. Is there ever a point when you should give up on implementing a technology? Why/why not?
6. What other tips do you have for helping members adapt?

RSVP & Watch the Hangout

RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, please let us know in advance. (We will only invite a few people for this event, so let us know why you would like to attend.) 

Chat: You can watch here and/or follow the conversation on Twitter using #CMGRHangout .

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.
This Hangout On Air is hosted by My Community Manager. The live video broadcast will begin soon.
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#CMGRHangout presents: Helping Members Adapt to Technology
Fri, July 24, 2:00 PM
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MJBoyce's profile photoMy Community Manager's profile photo
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Good interesting, +MJBoyce?
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Building a community from scratch is such a hot topic that although we had a CMAD panel around it in 2014, we're bringing it back by popular demand! This is no uncommon task for community builders, especially in our current age of startups, so where do we begin? What things do you need to take into account? How do you find those first community members when you may not even have a production ready product or service yet?

Join us for this week’s #CMGRHangout panel on Friday, July 10th at 2pm EDT/11am PDT to discuss building community from scratch!

+Dom Garrett and +Sherrie Rohde will be hosting the hangout with +Katie Bapple, +Sean Devlin, +David DeWald, +Christin Kardos and +Charlotte Kubler as panelists. +Carrie Keenan and +Sarah Nagel will be moderating the Twitter chat using #CMGRHangout .

Discussion Questions

1. What are some of the first steps you should take when building a community from scratch?
2. How can you find community members before you have a product/service?
3. Who are people you can work with to help build your community?
4. How do you separate yourself from being the community?
5. What challenges do you face as your community starts to scale? Can these be avoided?
6. What is one tip you would give someone starting to build a community?

RSVP & Watch the Hangout

RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, please let us know in advance. (We will only invite a few people for this event, so let us know why you would like to attend.) 

Chat: You can watch here and/or follow the conversation on Twitter using #CMGRHangout .

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.
This Hangout On Air is hosted by My Community Manager. The live video broadcast will begin soon.
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#CMGRHangout presents: Building Community from Scratch
Fri, July 10, 2:00 PM
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Mona Holmes's profile photoMy Community Manager's profile photoCharlotte Kubler's profile photo
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So glad you enjoyed it +Mona Holmes!
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If you're reading this, you're probably a part of at least one Twitter chat community (this one!), but you might also be wondering how to start your own, what makes them work, what makes them fail, or how to improve one you're already running. As meta as it may be, this week we've gathered up some of your favorite Twitter chat founders to talk about Twitter chat communities!

Join us for this week’s #CMGRHangout panel on Friday, June 26th at 2pm EDT/11am PDT to discuss how to start and grow a Twitter Chat community!

+Jonathan Brewer, +Dom Garrett and +Sherrie Rohde will be hosting the hangout with +Dewi Jones, +Christin Kardos, +Aaron Kilby, +Nicole Miller and +Sarah Nagel as panelists. +Carrie Keenan will be moderating the Twitter chat using #CMGRHangout .

Discussion Questions

1. How did you first get started in twitter chats?
2. Why did you, or your company, decide to host a twitter chat (or why did you decide to join)?
3. How much planning goes into your twitter chat?
4. What do you find are the most effective ways to promote a twitter chat?
5. Who have been some of your favorite guests (or topics) and why?
6. What are your favorite tools to use to host or participate in a twitter chat?
7. What other twitter chats do you participate in?
8. What tips do you have for someone wanting to start their own twitter chat?

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RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, please let us know in advance. (We will only invite a few people for this event, so let us know why you would like to attend.) 

Chat: You can watch here and/or follow the conversation on Twitter using #CMGRHangout .

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.
This Hangout On Air is hosted by My Community Manager. The live video broadcast will begin soon.
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#CMGRHangout presents: Twitter Chat Communities
Fri, June 26, 2:00 PM
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My Community Manager

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It's about time for another #CMGRHangout AMA, or really, AUA—Ask US Anything. (My apologies if that's already an acronym somewhere that I shouldn't be using.) Like answering questions and have a lot of knowledge to throw out? Join us on panel! Have a question? It's not too early to start asking. Start tweeting them now at @MyCMGR, or comment below, and we'll cover them during the hangout!

Join us for this week’s #CMGRHangout panel on Friday, June 12th at 2pm EDT/11am PDT to ask us anything about community!

+Jonathan Brewer, +Dom Garrett and +Sherrie Rohde will be hosting the hangout with +David DeWald and +Lotta Silfverberg Ygartua as panelists. +Carrie Keenan will be moderating the Twitter chat using #CMGRHangout.

RSVP & Watch the Hangout

RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, please let us know in advance. (We will only invite a few people for this event, so let us know why you would like to attend.) 

Chat: You can watch here and/or follow the conversation on Twitter using #CMGRHangout .

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.
This Hangout On Air is hosted by My Community Manager. The live video broadcast will begin soon.
Q&A
Preview
Live
#CMGRHangout presents: Ask Us Anything, a Group AMA on Community
Fri, June 12, 2:00 PM
Hangouts On Air - Broadcast for free

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Your Source for Community Management
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We #CMGRHangout on Google+ & Twitter every Friday at 2pm EST. Join us for Community Manager Appreciation Day (Jan 27, 2014) at cmad.co and #CMAD!

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