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Moss Bros. Toyota of Moreno Valley
Car Dealer
Today 8:30 am – 10:00 pm
54 followers|558,517 views
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The 2015 Scoin xB has everything you loved in the original xB only wrapped in a modern package. Check one out here--> http://ow.ly/OpLzy
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The 2015 #Scion xB knocks both space and functionality out of the park. To take a closer look at how a new Scion xB can help you, click here--> http://ow.ly/N6Y8L
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Comfort, power, and an amazing price, the 2015 #Scion tC has it all! Take a closer look at one right here--> http://ow.ly/N6XNm
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The perfect accessory for those #summer #camping trips. #Toyota
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The 2015 #Scion FR-S is the sports car you have been waiting for. Plus it has an amazing price tag. Check this out---> http://ow.ly/N6Zcr
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Take a look at how #Toyota is helping #Yellowstone #National #Park with recycled #Camry #Hybrid batteries. I will definitely be visiting this place the next time I'm in Yellowstone. http://ow.ly/O8q07
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Make passenger space the least of your worries with the 2015 #Scion xB. Check one out by clicking here--> http://ow.ly/N6Y8L
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Elmhurst Toyota Scion's profile photo
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Please Be Aware: That on Saturday the 4th of July, our Service and Parts Departments will be closed. Thank you very much for your understanding.
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This is exciting news for #Tacoma fans! #Toyota has confirmed that the locking tailgates will be standard equipment on all models of the 2016 Toyota Tacoma.
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Toyota put together a Fathers Day commercial with multiple perspectives. Check it out right here and have tissue ready---> http://ow.ly/Os5wn #Toyota #FathersDay
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We appreciate your understanding while we try and do our small part to help out with the current drought situation. Thank you very much.
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The car will be washed by someone, so I'm not seeing the savings. Feels like you're conserving service.  ;-)
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Slow down and enjoy life. It's not only the scenery you miss by going to fast - you also miss the sense of where you are going and why. #Toyota
-Eddie Cantor
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Contact Information
Map of the business location
12630 Motor Way Moreno Valley, CA 92555
12630 Motor WayUSCaliforniaMoreno Valley92555
Car Dealer, Auto Parts Store
Car Dealer
Auto Parts Store
Toyota Dealer
Used Car Dealer
Auto Repair Shop
Today 8:30 am – 10:00 pm
Monday 8:30 am – 10:00 pmTuesday 8:30 am – 10:00 pmWednesday 8:30 am – 10:00 pmThursday 8:30 am – 10:00 pmFriday 8:30 am – 10:00 pmSaturday 8:30 am – 10:00 pmSunday 9:00 am – 9:00 pm
Moss Bros. Toyota Scion Moreno Valley. The best savings on Toyota and Scion vehicles, parts, and service.
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Review Summary
4.4
74 reviews
5 star
58 reviews
4 star
6 reviews
3 star
1 review
2 star
1 review
1 star
8 reviews
"I had an enjoyable experience at Moss Bros. Toyota Scion."
"Thank you for the hassle free experience."
"Will definitely return for all of my car maintenance visits."
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People
In their circles
12 people
Have them in circles
54 people
AsankaCars.com, INC's profile photo
Elmhurst Toyota Scion's profile photo
CarsDirect's profile photo
BIZSERK DOTORG's profile photo
Jenifer Paul's profile photo
Moreno Valley's profile photo
Aleksander Dziendzilla's profile photo
Emma Mamesah's profile photo
Otomobil Dünyam's profile photo
All reviews
Allison Walker
3 weeks ago
I made an appointment online and had a pretty substantial email conversation with "Harold" as to what I was looking for prior to coming in for my scheduled appointment. The day of my appointment I received a call from "Harold's assistant" to confirm my appointment for later that evening. She gave me directions to the lot and where to park. She told me to "just ask for Harry" when I arrived. Upon arrival, I let the girl at the front desk know that I had an appointment with Harry, and she responded "Harry doesn't work on Fridays." I explained that I had made an appointment and had someone call me to confirm my appointment. She explained that they were a team and she would get someone else to help me. So, she looks at her list next to her desk and calls the "the next guy". Now, he doesn't have the benefit of the conversation that I had with "Harry" before coming in, so I get to explain what I'm looking for. I wanted to look at a Tacoma and a 4Runner. As we take the golf cart out to the row of Tacoma's, he mentions that he doesn't think they have any 4Runners on the lot (really?!? that was one of the specific things I mentioned to "Harry" before making an appointment!). All the trucks are locked, so I can't even look inside. He takes the golf cart back to the showroom to grab a set of keys. He comes back after 5 minutes with the keys to a Tacoma and a different "next guy" to hand me off to. This guy confirms that there are no 4Runners on the lot to look at. I test drive the Tacoma and it's okay. Because I was looking to trade in my current vehicle, we did the walk around/appraisal info. The appraisal manager came back with an insultingly low off on my trade in, I gave the salesman exactly what I needed to make a purchase that day. His manager came back with a piece of paper with all this writing all over it and the most ridiculous offer. I explained that it was obvious I needed to reevaluate my expectations and left. I will be purchasing a 2015 Tacoma this week, it will not be from Moss Bros. Toyota of MV.
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Response from the owner - 2 weeks ago
Allison, Thank you for your feedback. I appreciate you taking the time today to speak with me about your experience at our dealership. I am sorry we were not able to satisfy your needs but I hope that we may get the chance to earn your business again one day. Please feel free to give me a call if I can be of any help in the future. Thanks again. Mike Rasch GM/VP of operations 951-247-8000
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Jan Davis
3 months ago
I had an exceptional Sales Rep. He knew everything about the vehicle and explained all its functions to my satisfaction. Everyone I came in contact with were very pleasant and helpful. The process was lengthy, but that is to be expected because you're buying a car after all. I would highly recommend Moss Bros. Toyota to my friends and family for purchase of a new vehicle and also for their outstanding Service Dept.
Response from the owner - 3 months ago
Jan, thank you for your business and your positive feedback. We are very pleased that you had a great experience with us and we look forward to serving you again in the future. Mike Rasch G.M./V.P.of Operations
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Stephanie Chapluk
in the last week
I had a great experience buying my new Toyota with William. He was wonderful and very attentive.
Jason Everett
4 months ago
This is for Sales/Internet Sales- Do not go to these people. I had a truecar certificate that listed out everything I was looking for. I connected with Frankie several times. While he shared that he did not have a Tacoma in stock he assured me he could find one then "piece it together" meaning adding the accessories I was looking for. My comment to him was as long as it is at the same price as I have on the truecar which he was fully aware of. Then I was passed on to Chard Baer. All of a sudden things changed. Chad attempted to use a lot of dealer double talk on everything from the price of the Tacoma to my trade. First with my trade- although Chad said they used Kelly Blue Book they were well below what Kelly Blue Book was. Although I tried to point that out, he also said "well you trade is going to sit on the lot for a while and you have to consider that" When I did do a deal at ANOTHER DEALER imagine my surprise (sarcasm) when they gave be the true KBB value 8% more that what Chad said he could do. Then to the deal. Chad made it clear that he would have to find a Tacoma at another dealer and was harping over how difficult it would be just to do the trade. Then he said that we will be "close to the true care price" my response was "close?" all along there has been no talk of close, but only of my final price. Now Chad is saying that to add all the accessories I want (that were in the True Car certificate and that had Frankie had agreed to in e-mails and on the phone) would be an additional $1700. When I challenged him, Chad stated that he did not know we were talking about the Accessories because Frankie had not let him know that why now it would be extra. This dealer negotiates in Bad Faith. Chad tried to blame Frankie for the entire thing and said that "Frankie was new" In my conversation with Frankie, he had been doing sales for a year. I don’t think that is "new" also they do this for a living, how do you screw up this bad? From the beginning I was clear in what I was looking for. From the beginning there was never any difference in the price agreed to, until we sat down to write up the deal. Clearly the tactics at Moss Bros is to get you into their store with one price, then change things at the last min hoping that you won’t notice or be to exhausted from searching for a car that you just agree to it. DON'T DO IT. Got to a reputable dealer like Toyota of Buena Park or Longo Toyota who do not play games and are straight from the get go. As a final note, The "sales manager" came out at the very end and said that they don’t normally do business that way. I told him directly you clearly do otherwise we would not be having this conversation. In addition I told him directly that they negotiate in Bad Faith. I can only assume for this experience that other areas of their dealership (service, parts) operate in the same manner. You can do better and be treated better elsewhere. DON’T GO TO MOSS
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Response from the owner - 3 months ago
Jason, My name is Mike Rasch and I am the General Manager here at Moss Bros. Toyota, I want you to know that we value you as our customer and your feedback. Being the General Manager here I want all of our customers to have a great experience and unfortunately you left our dealership unhappy. I would like to talk with you regarding your visit and do what I can to earn your business back, if you could please give me a call, at your convenience, I would like to discuss what happened. Please be sure that I will be reviewing your experience with our staff to make sure that whatever errors occurred will not happen again. You can reach me at, 951-247-8000 ext 7122. Thanks again. Mike Rasch
Mike Matsie
5 months ago
I first called to price replacing valve cover gaskets on my vehicle and was given a very fair price quote. Then when I called back the next day, Craig Suchil picked up and it was his professional treatment of me that led me to bring it in to get the work done. With me it is always how I am treated in any business transaction, and Craig made sure I and my vehicle were well taken care of. The job took several hours, so they shuttled me all the way back to Beaumont and picked me up when it was done. Even the drivers were excellent, courteous, and very personable. Bottom line, I am one happy camper and will most definitely return to Moss Toyota for any future service needs. Well done guys!!
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Response from the owner - 3 months ago
Mike thank you so much for sharing this great experience here on Google. We appreciate you coming to see us and giving us your business. We strive to provide all of our customers with a great experience and earn their business each time they come to see us. I am very happy to see that you were taken such good care of. We hope to see you again. All the best, Mike Rasch General Manager
Dr. Stacie Eldridge
2 months ago
Moss Bros Toyota is truly an exceptional dealership. I have always come here to get my Scion tC serviced and their Service Writers are always polite, knowledgeable, and go out of their way to accommodate. The Service Manager, Mike Dawe, is always available if there is a problem or a question and it's apparent that he maintains a smooth-running Service department. I just recently leased a brand new 2015 Toyota Camry and Razi, my salesperson, was great! He did not pressure me, made sure to get me the best deal, and even took the time to help set up the info-media in my new car. The Finance department was helpful and informative and the whole experience was gratifying and seamless. I will continue to do business with Moss Bros. Toyota of Moreno Valley.
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Response from the owner - a month ago
Dr. Eldridge, Thank you very much for your kind words but more importantly your business. We understand you have many options when it comes to getting your Scion serviced and we appreciate you bringing it here. Also thank you for letting us know about your buying experience with us too. I hope that we can always exceed your expectations no matter which department you visit. Please let us know if we can do anything else to help you. Have a great day, Mike Rasch General Manager
Marlena Curiel
4 months ago
5 STARS!!! BEST DEALERSHIP EVER!! I DROVE OUT THERE FROM LA, BUT IT WAS SO WORTH IT!! THEIR CUSTOMER SERVICE WAS GREAT AND THEIR PRICES ARE THE BEST IN SOUTHERN CALIFORNIA!!! ED DUQUE IN FINACE IS AMAZING!! HE MADE SURE ALL MY WISHES WERE ANSWERED!! THEY HAVE GAINED A CUSTOMER FOR LIFE!!
Response from the owner - 4 months ago
Marlena, Thank you for your business and your feedback. We value you as our customer and thanks again for your purchase. We look forward to serving you again in the future. Mike Rasch GM/VP of Operations
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Craig Collins
3 months ago
I have only had good experiences from the service department. They always have great aditudes and get you in and out. Craig is the best.
Response from the owner - 2 months ago
Thanks very much Craig for the nice comments and the great review. Please let us know if there is anything else that we can help you with. Have a great day. Mike Dawe Service Director