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(mt) Media Temple
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(mt) Media Temple

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Designers and #HumpDay warriors alike, give this your best shot.

Is this a photo of real objects or a digital rendering?
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(mt) Media Temple

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8 simple rules for creating robust, scalable CSS architecture. http://bit.ly/2fKAKvL #CSS #dev
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Awesome guide for wireframing for all you perfectionist's out there - via Smashing Magazine http://bit.ly/2fCco65
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Weekend project? Code your site so that Google search results provide more data to your readers & customers. http://bit.ly/2fYso4J
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An SVG that isn't all... SVG. Awesome new post from Chris Coyier is live on our blog! http://bit.ly/2gLVuC6
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Our team is up bright & early, ready for another day of #reinvent! Stop by booth 821 to speak with our #cloud experts and to grab some swag!
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Lazy loading responsive adsense ads - an indepth solution from CSS-Tricks
You've been hard at work optimizing your site. You've already done things like lazy-loading Google Maps and been wondering if there was anything else you c
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Why your custom #CSS doesn't work in #WordPress and how to fix it. http://bit.ly/2h6Q2Ly
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Awesome tutorial for building a chat bot with Node.js via Smashing Magazine http://bit.ly/2ftr4VN #dev
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Great Spotify playlists to fuel your coding and #design sessions - via Smashing Magazine http://bit.ly/2gbnKBs
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At #WCUS? Be sure to use our custom SnapChat filter for the event!
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What's in the 📦?? There's still time to come find out from our #AWS engineers at booth 821 #reinvent AWS re:Invent
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Contact Information
Map of the business location
6060 Center Dr. 5th Floor Los Angeles, CA 90045
6060 Center Dr., 5th FloorUSCaliforniaLos Angeles90045
(310) 841-5500mediatemple.net
Web Hosting Company, Information and Technology Services
Web Hosting Company
Information and Technology Services
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Review Summary
3.7
75 reviews
5 star
43 reviews
4 star
7 reviews
3 star
3 reviews
2 star
3 reviews
1 star
19 reviews
"Very little down time and very good response time for customer service."
"We paid a full year for a god awful service that was used less than 3 weeks."
"It's never slow, and any issues I have are dealt with as quickly as possible."
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Wing Man's profile photo
Wing Man
4 months ago
Been with Media Temple for about 3-4 years and here is what I know. I love their designers....things look ascetically pleasing in the account center and the like. The problem I usually have is that the functionality is usually not the best or is in a hard to find place. That being said, BILLING IS A NIGHTMARE! You never know what your balance is or when things are going to expire. I've had several phone calls and chats with staff, but it always falls on deaf ears. I would not recommend these guys to my colleagues because of billing. I've spoken to 3 different reps and had 3 different answers on one single occasion. All in all I think they need to improve on billing and customer relation a little bit. When it came to easy issues staff were always polite and friendly, but when it came to the more difficult stuff it was always standoff-ish.
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Response from the owner - 3 months ago
We'll be sure to pass along the kudos to our design team. In regard to billing, if you would like to reach out to us directly in regard to the issues you have encountered with it - we would be more than happy to pass along any ideas on it to either our accounting team or the UX team. You can reach out to us at mediatemple.net/contact, or reach out to support and have them email your concerns to Alexandria C from the marketing team.
Roger Hatfield's profile photo
Roger Hatfield
5 months ago
Here is what I can say about Media Temple only having been with them for a few months. As I was new to the interface I was on unfamiliar ground and had a lot of basic questions on where things were and how to use them and tech support was right there when I needed them. Now that I am somewhat familiar with where things are I am beginning to like the simplicity and intuitiveness (if there is such a word) of the interface and information architecture. So far I am very pleased and looking forward to digging into the more complex features they offer. There is a problem going on with their web mail and a work around was offered instead of a solution.
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Response from the owner - 5 months ago
Thanks for the feedback on our UI Roger! We'll be sure to pass that along to our UX team to see if there is something they can implement for new users!
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Jeff Corey
5 months ago
We've been using MT for all our services for the past 3 years and we're definitely not going anywhere. Great overall speed, features and customer service. The grid is highly recommended.
Response from the owner - 5 months ago
Happy to hear you're enjoying your Grid server Jeff! If you have any questions at all, our support team is here 24/7!
JustiN Nichols's profile photo
JustiN Nichols
5 months ago
20 minutes of downtime on the server today. I contacted customer service and received the following response: "Nothing to worry about, our admins resolved the issue quickly." "We can only guarantee 100% uptime on your VPS services. I can provide our Terms of Service if you like" - Daniel
Response from the owner - 5 months ago
Hey Justin, we apologize for the downtime that you experienced. While this can happen from time to time due to the Grid servers shared hosting environment, our system administrators work quickly to resolve any issues that come up on the platform. Because of the shared hosting architecture, we cannot guarantee uptime on the Grid or our WordPress Hosting platforms. Our VPS hosting does provide you with dedicated resources, which we do guarantee a 99.999% uptime for our VPS hosting plans. We were able to locate your account, and we will be sending you a support request shortly to follow up with more information for you.
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Michael Charvet
5 months ago
If you've been in this industry for a few years, you realize that ALL hosting companies have occasional issues, but Media Temple does a great job, especially with telephone support which is the best I've experienced. I especially like the fact that they actually send out a email synopsis of the support issue for your records -- who else does that? Overall, a great hosting company. Update: May 2014. Since the Go Daddy takeover, I feel like things have deteriorated. It takes much longer to get through to tech support on the phone, and there's just the general feeling that the dark corporate hand of Go Daddy will eventually screw up Media Temple to the point where it's no longer different or better than other alternatives. Hanging in there for now, but keeping my eyes open for trouble. Update September 2014: The fun is over -- I'm out. The quality of hosting and support has really dropped. The Grid service, which used to be pretty good, has suffered badly -- it's just miserable now, very slow and starved for resources. Media Temple no longer competes with alternatives. I migrated all my sites to another host. Be aware that most hosting review sites are affiliates of the companies they "review". When evaluating a host, check Google local reviews and Yelp too for a more balanced picture.
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Nicole Levy's profile photo
Nicole Levy
5 months ago
Media Temple is the best! My company uses them for all of our web hosting, and their customer service is excellent. They do a wonderful job answering questions, troubleshooting, and more. I'd highly recommend Media Temple for your hosting needs!
Response from the owner - 5 months ago
Thanks Nicole for the kind words! :) Happy to have you as a part of the Media Temple family!
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Daniel Westlake
4 months ago
Very happy with my hosting with Media Temple. We use a number of hosts and have found them to be competitively priced with great support. Only shame is that they don't have a UK data centre.
Response from the owner - 3 months ago
Hey Daniel, thank you for the great review. As a US based company, we currently only have data centers on the East and West coast of the US. Our VPS servers are based out of Virginia, which makes it a bit closer to the UK as opposed to our Grid and WordPress Hosting based out of LAX (Los Angeles). We definitely would love to expand our servers around the world - we just don't have any dates or news to share on that at this time. When we do, you'll definitely know! Cheers!
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Alan Najman
5 months ago
Media Temple services and more importantly their support team are top-notch. Their customer support and techs are super knowledgeable and friendly. HIGHLY RECOMMENDED.
Response from the owner - 5 months ago
Thanks for the great review Alan! If you ever need anything at all, our support team is here 24/7/365 to help you out. Have a great day!