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Verified local business
Mazuma Credit Union
Credit Union
Today 9AM–5:30PM
137 followers|1,004,509 views
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7260 W 135th St Overland Park, KS 66223
7260 West 135th StreetUSKansasOverland Park66223
Credit Union, ATM
Credit Union
Places of Interest
Today 9AM–5:30PM
Wednesday 9AM–5:30PMThursday 9AM–5:30PMFriday 9AM–6PMSaturday 8AM–1PMSunday ClosedMonday 9AM–5:30PMTuesday 9AM–5:30PM
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Review Summary
30 reviews
5 star
15 reviews
4 star
3 reviews
3 star
2 reviews
2 star
1 review
1 star
9 reviews
"Great place to bank and work!"
"The dress code is unprofessional and tacky."
"I guess the experienced customer service employees leave early."
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Anthony Venturini's profile photo
Anthony Venturini
a month ago
Best bank ive ever used
Lesa Sedlock's profile photo
Lesa Sedlock
9 months ago
I get that the CEO wants to attract new, younger members, but in doing so, he is pushing away the established ones with the overly hipster "on hold", not answering our calls timely, and allowing jeans and t-shirts. The dress code is unprofessional and tacky. You barely can recognize who is working and many act the way they are dressed. I've been a member since 2002 and would consider changing.
Mindy Kastor's profile photo
Mindy Kastor
10 months ago
Great place to bank and work! Service is very personal and fees are practically nonexistent in comparison to other financial institutions!
Steve New's profile photo
Steve New
a year ago
Well... As I type this, I'm on hold... It's been 15 minutes so far... distorted music in the back ground... I've been with Mazuma for well over 15 years... It's looking as if its going down hill lately. Not sure why, but I hope they get the issues fixed soon... Or they WILL lose customers.
cinderellayule01's profile photo
3 months ago
Customer service decide answering phone calls is not their job and they are not closed. Very inconveniencing
Robert Mayo's profile photo
Robert Mayo
a year ago
I am miserable with this place. Don't try to call any of there numbers, it's useless and a waste of time, you will sit on hold for hours with no answer. They cannot manage to set my vehicles payment to come out automatically of my bank account I have with them. I would suggest stay away from this place they claim is so great...
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Mrs. Consumer
a year ago
Went into their brand new building 2 weeks ago around 4pm. Only tellers were there. Male teller was able to assist a little but could not answer all my questions. I guess the experienced customer service employees leave early. He said he would call me the next day when someone else with more experience could answer my question. Still waiting.
Ryann Dowdy's profile photo
Ryann Dowdy
2 years ago
I've been working with Mazuma Credit Union on an auto loan for over a week. The representative is unresponsive, and when he does respond, he doesn't answer my questions. I've sent the appropriate loan documents to him 5 different times and he will not confirm receipt. If the experience on the front end is this poor, I can't imagine the loan will be serviced well. I appreciate the low rates - but at what cost?