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Mackenzie Health
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News Release: Preferred proponent selected for Mackenzie Vaughan Hospital project. http://mackenziehealth.ca/about_news_story.php?id=661
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Introducing a new Vaughan telephone number to reach Mackenzie Health. Local calls from Vaughan: 905-832-4554. Info: http://mackenziehealth.ca/about_news_story.php?id=657
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Mackenzie Health’s 2015/16 Community Report is now available online and in print http://mackenziehealth.ca/communityreport/
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Request for Proposals Stage Closed for Mackenzie Vaughan Hospital Project. Media Release: http://mackenziehealth.ca/about_news_story.php?id=652
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It’s National Volunteer Week! Thank you to Mackenzie Health’s 1000 volunteers who help us create a world-class health experience every day.
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Mackenzie Health Volunteer Association Annual Plant Sale.
Red, white or hot pink.
Geraniums - Pots - Flats - Hanging Baskets
Begonias - Flats
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Mackenzie Innovation Institute Mackenzie Vaughan Hospital RFP Release. Media Release: http://mackenziehealth.ca/about_news_story.php?id=619 and Event Video: https://youtu.be/3CWLlWszYZ4 (YouTube)
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The Summer 2016 President's Report is out and online. Check it out today! http://mackenziehealth.ca/report/
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Mackenzie Health Leader receives 2016 Innovation Award for Healthcare Leadership. More information: http://mackenziehealth.ca/about_news_story.php?id=655
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Mackenzie Health Leader Receives 2016 Innovation Award for Healthcare Leadership
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Mackenzie Health thanks and recognizes volunteers during National #VolunteerWeek http://mackenziehealth.ca/about_news_story.php?id=650 
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Disco Fever #Gala in support of Mackenzie Health Volunteer Association. April 16 2016. Dinner Dancing Entertainment!
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Magna International Inc. has pledged a $10-million gift to help build and equip the future Mackenzie Vaughan Hospital – the largest donation yet to Mackenzie Health Foundation’s $250-million Exceptional Care Belongs Here. campaign.

http://mackenziehealth.ca/foundation_page.php?id=634
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Contact Information
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10 Trench St Richmond Hill, ON L4C 4Z3 Canada
10 Trench StreetCAOntarioRichmond HillL4C 4Z3
+1 905-883-1212mackenziehealth.ca
Hospital, Community Health Clinic
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Community Health Clinic
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Emergency Care Physician
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Medical Center
Medical Clinic
Medical Diagnostic Imaging Center
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Review Summary
2.5
125 reviews
5 star
36 reviews
4 star
11 reviews
3 star
2 reviews
2 star
12 reviews
1 star
64 reviews
"I was pleasantly surprised with the short wait and the service we received."
"Very long emergency wait times, poor quality of staff."
"Two people got so fed up they yelled and left while waiting for results."
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All reviews
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Sandra Francesconi
2 weeks ago
My mother has received outstanding care on the ICU floor. Dr. Dwash and his team are amazing. They show compassion and concern for the patient and family. What I found to be great was how the rounds are done by the doctor along with the pharmacist and nursing etc. By having this team working together it allows for the best communication and ultimately best care for all ICU patients. Great Work!
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Lucas S
in the last week
I recently visited the hospital for a hand injury which happened at work. The staff in the Emergency Department were very helpful and got me in and out in no time. Dr. Fortier eased me through the process by alleviating my anxiety and making me feel safe. He walked me through the procedure of getting stitches, which was comforting. Overall, my experience at Mackenzie Health was a positive one.
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Ramiz Aliev
3 months ago
** Two stars for ER. Sunday evening 11:45pm, May 29, 2016. A month after visiting the clinic, I brought my 80-years old father-in-law to ER with a hand-cut. 12:15am the triage and registration were completed. 4:10am - a doctor spent two minutes observing the case. 4:15am - 4:20am a nurse has treated the wound. At 4:25am we received instructions and left the hospital. We spent the whole night (5 hours), mostly in waiting. Some other things happened that night in this ER. For example, a woman was suffered with pain and breath problem; she fall down on the floor, nobody moved a finger, other visitors were trying support her. A nurse said that a doctor is busy with other patients - in about an hour, a nurse brought her Advil and directed to X-Ray - no supporting personnel was available. About 20-25 other patients were waiting, sitting or standing in the corridor. All hospital workers have been trying to be nice and polite; however, the visitors are not looking for niceness, they are looking for a professional medical treatment. It was so obvious, there is NOT ENOUGH DOCTORS on duty in ER - this is the bottleneck. The same problem we`ve been experiencing every time visited this ER during the last 15 years. ***** Five star for the clinic. Friday morning, end of April - beginning of May. I brought my relative for an 8:30am follow up appointment. Parked at 8:10am, entered the main gate and escorted by a very polite volunteer to registration room at 8:14am. Registered and directed verbally and by printed paper to the doctor's receptionist at 8:18am. Called for the appointment 8:25am. Saw doctor at 8:30am. Left building at 8:35am. Everybody was polite and helpful, and we felt welcomed. What a better service can be?! I hope the service in ER will be improved too. Exit from the parking lot leads to Major Mackenzie Street, where no left turn is allowed. Solution: build an additional another exit from the parking lot to Trench Street; remove a useless parking attendant booth.
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Johnny Babic
in the last week
It's simply a waste of your time....go to Bayview or drive all the way to trillium mississauga much quicker and efficient.....this hospital as never had reasonable wait times.... I try to avoid like a plague but every time I'm stuck coming here, it is a minimum of an 8 hours wait.....I understand that Richmond Hill has great schools but their hospitals are really really bad!
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Victor Danese
2 weeks ago
This hospital is the place to go if you wish to be treated not as a human being but rather as a piece of garbage on the floor. The nurses in the ER are far too young and immature to be working in such an environment as they are always far too busy brushing their hair, hiding on their cellular devices, and even gossiping about patients while there are 50 people stuffed in a room all suffering requiring assistance. The doctors have the attitudes of high school teenagers and simply cannot answer questions without losing their temper in one way or another. I was just in this hospital for appendicitis and am currently still recovering at home now. After waiting over 8 hours from being diagnosed with appendicitis, I finally got in to a room and was told my surgery would be in an hour due to the severity of it. Long story short, even after speaking with hospital management we waiting 6 more hours from when I got in the room and I had the surgery in the middle of the night. Recovery was poorly handled, and I was rushed out of there even with two signs of infection. The surgeon Dr. Sarah J. Ortega released me with severe swelling in my abdomen and a fever, and assured me multiple times that it was normal. I was rushed home that morning with severe pain and had to return to the hospital that same night in a ambulance due to my fever and swelling increasing. I was in extreme pain even with two strong painkillers and this was all apparently normal to the surgeon. I waited 6 and a half hours for an x-ray and some simple blood work and left with the antibiotics I required from the start. Even if the situation is dire, please do not go to this hospital you and your loved ones will truly regret it.
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Julesmaemay
a week ago
I never post a review but I feel that I have to warn people here. I took my 1 year old daughter here as she was suffering from croup (inflamation on her throat, hard of breathing). We brought her in at the ER at 7:20pm on a Monday nite. Got checked in and waited. We knew she had croup because we took her to her peditrician and was told if it continues take her to emerg. 10:00 rolls around we get a room in the green room to see the Dr. 11:30 rolls around we see the Dr and confirms she has croup (yes we said from the onset she has croup, look at her breathing, look at the previous med we gave her!!!) and now wants to call the in house peditrician. She sees us at 1:00am and asks us to stay the nite to get treated rite away. I fill out the paper work at 1:15. Paper work is all done, was expecting to go to the room so she can get treated, oops ER nurse says not ready and to wait. Waited until 2:45am, b4 we got to the room. reason the porter did not show up so ER nurse said Will take you there but i might get lost. Had a chit chat with the other nurses b4 she took me up which was literraly across the halll to the elevator and up to the 4th floor. When we got there the other nurse asked her what took so long and the ER nurse apologized to her saying they were busy WTF!!! I saw her chit catting multiple times i could have just gone up myself so my 1 year old daughter can get treated. I also thought a porter was to take us, was that a lie WTF? Did we somehow offend these nurses so we got this type of treatment? But after reading all these reviews, I think not. We werent singled out, The ER team are just horrible. Took over 8hours at the ER waiting area to leave ER so my 1 year old can be attended by the right people. A 1 year old that did not have to be exposed that long to the other very sick people!!! The good news though is that once we got to childrens care we were taken care of. 5 stars for childrens care. The main ER nurse that took us up was the dirty blonde haired one with tats. Avoid the ER here!!! My wife and I saw a lady as we were waiting our 8hr shift cussing out the ER nurses and Dr saying she was waiting over 7hrs and we thought wow thats long, never realizing we would wait longer with a 1 year old in need. Never again!!! AVOID at all cost!!
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Bruna Chiarelli
4 months ago
I visited the hospital recently with my daughter and had a wonderful experience. We went through emergency and found the process to be smooth. It was busy but we were attended to by a nurse within a few minutes of sitting. The doctor was quite pleasant although busy as it was a busy day. He ordered some tests and told us he would come back and chat with us once the results were in. The tests and the wait took just over 90 minutes which was more than acceptable. He decided after speaking with us and because of our daughters age to call in the on call pedeatrician. We saw her within the hour. She was thorough and spoke with us in a language we understood. We are now under care with a cardiologist on staff. The entire experience has been a great one and I will continue to use this hospital for all my family's health needs. May I add that I have had the opportunity to visit your Urgent Care facility on Jane Street and found the doctors and the staff there to be efficient and quick.
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John Snow
2 months ago
Went in for a eye injury at emergency. There were two doctors and 12 rooms and even when you were seated in a room it was still over an hour wait. Two people got so fed up they yelled and left while waiting for results. Got my eye finally checked, never cleaned it, let iodine run down all over me and ushered me out the door. Worst hospital I've ever been to, dirty to as the stereo I was at had old used medical stuff laying around. Horrible.