Today which is 5-28-2015 I went to the Lowes on Fruitville Rd in Sarasota to look at exterior doors with my mother. We get to the door and window area and the associate is helping someone out so we look around for about 20 minutes and come back to the window and door area. No one is around, we look around for about 7 minutes, I walked up and down all the isles in that area, no one around. I find another associate to have someone meet us in the door area and as we are talking to that associate the window and door associate walks up. He never looks at me and my mother and tells the other associate that he is to busy to help that he has to make a call. So I say we have been there for 30 minutes now, that he say us waiting while talking with someone else, he still never looks or acknowledges that my mother and I are standing there, it was as if we did not exist. I have never seen anything like it in my entire life, I have never been ignored like that and insulted like that ever. This associate was the only person working the window and door area at 12 pm today the 28th of May 2015. Amazing that a people driven company would have people working there with zero or even less than zero people skills who makes paying customers feel like they do not exist. I remodel and sell houses for a living, I deal with many realtors and other builders and I can now honestly see why they all prefer Home Depot more. I will never shop at Lowes again, what a waste of time to be insulted the way we were.. AVOID Lowes like the plague!
Add a comment...