Chicago – The “Windy City” could be called the “Theatre City” or the “Park City”. This is even mentioned in the city’s motto – “The City in a Garden”. You will relax and have a great time here. And the city panorama will stay with you forever.
In Frankfurt am Main, you can also have enjoyable and stimulating time. While some may come just for business, most visitors are here to explore a beautiful city with its waterfront museums and the Römerberg market square.
Why not consider embarking on a journey in mid-summer when our part of the world tends to be grey and cold? Especially as we have a special offer for you – 20% off all our flights purchased via m.lot.pl and LOT Mobile. More information at: http://bit.ly/Mobile__
It's not everyday moments like this happen – here you can see how our fifth Dreamliner is being collected at the Everett plant in the US. We will be able to relive similar emotions, pride and joy late in 2016 when our seventh Boeing 787 Dreamliner will be ready for collection! #BHTS
You say gondola, you think – Venice! This has been an identification mark of this romantic city in Italy for more than anyone can remember. And this small, agile boat weighs as much as… 600 kg. You cannot forget it! You can start the journey of your life with LOT just for PLN 697 roundtrip. Check it out at: http://bit.ly/New_Connections
I don't know where to start but the fact that I'm down to almost a nervous breakdown is best to explain.
Reservation # 6J9B7S
I booked 4 flights from Sweden to Chicago in May the start of May to be exact. The agent I booked it with reversed the letters on the last name and we just had to switch the ie to an ei ...easy right? Agent sends them email. I wait. According to the agent and lot that if the letters are less than 3 letters per ticket the change can be made with no charge.
June comes around no response from Lot I call the agent. Agent calls on three way to lot Lot changes emails me a confirmation from email@example.com I get the email. Still wrong I reply another response that it was complete. Still wrong.
I call the travel agent back bc lot won't speak to me without the agent. They tell me there are no notes. Great so the agent and I go thru the motions explain the details of what happened Lot airlines in July 6th confirmed that all I have to do is call in the morning they will note that they spoke with myself and the agent that I need to call in the morning and speak to a supervisor.
Morning comes around I call. And guess what. Lot has no notes. I now have to try and reach the agent. Goodluck. I send an email to lot and the agent going over everything. No answer.
I get back from a family trip I end up in the hospital for a few days. I call back to lot airlines on Friday July 26 go over everything to be told they can't speak to me without my agent. Guess what. They have no notes on nothing! I call the travel agent. The person on this case is not in they have to call me Saturday. Saturday comes around. The travel agent calls me back. He said LOT CANCELLED YOUR FLIGHT!!!! What!!!!!!!!????!!!!!! Your money will be in your account in one to two weeks
We call lot. I'm in a panic just came home from the hospital with heart issues. Lot states it's on a hold call back Monday. It will show cancelled and we cannot do anything till Monday.
Not only has no one had any compassion,dignity or even customer service on lots end but the rudeness of some of the representatives is unprofessional. To be told that the change was made to be given such a run around for months in circles on a reservation. That was fully paid for. To be told I need to pay more money to be then cancelled to then act like its no big deal is unrealistic.
I am beyond the verge of tears. I want to just crawl in a hole. My guests are 6 days away from arriving on tickets I booked over 2 months ago To get no answers and no money. Why!!!!!
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Learn more about Poland!
LOT powstał 1 stycznia 1929 roku. PLL LOT jest udziałowcem spółki EuroLOT oraz właścicielem LOT cargo i LOT charter. Od 2003 roku polskie linie lotnicze są członkiem Star Alliance. LOT operuje na 92 trasach, bezpośrednio lata do 51 miast. https://www.lot.com/ http://bit.ly/miles_more
LOT was founded on 1 January 1929. LOT Polish Airlines (PLL LOT) is a shareholder of EuroLOT and owner of LOT cargo and LOT charter. Since 2003, LOT Polish Airlines has been a member of Star Alliance. LOT operates on 92 routes, flying directly to 51 cities. https://www.lot.com/ http://bit.ly/miles_more