Profile

Cover photo
Verified name
826 followers|92,147 views
AboutPostsPhotosYouTube

Stream

LivePerson

Shared publicly  - 
 
Look beyond the era of search to the new world of e-commerce. Companies need to invest in a strategy that lets them build powerful, one-to-one relationships with their customers across all digital touch points, so that search eventually becomes an unnecessary step between consumer and brand. An e-commerce experience should be more like a high-end boutique versus a vending machine.
With all the exciting advancements everywhere in consumer technology, why is it that innovation in eCommerce is stagnant? The status quo of the digital shopping experience has not changed since the dawn of the
1
Add a comment...
 
Leeds City Council looked to increase online engagement with its citizens to improve the customer experience of those preferring this access channel, and to bring about savings by reducing contact via telephone and email. A Live Chat solution was deployed on the LCC website, delivering a dynamic customer feedback loop, which improved website navigation and communication of services, increased traffic handled (at no extra cost) and maintained high customer satisfaction scores. The use of LivePerson's LiveEngage digital engagement platform was expanded.
3
Add a comment...

LivePerson

Shared publicly  - 
 
Learn how loveisrespect, National Teen Dating Abuse Helpline uses online engagement to better connect with their audience of all ages. While you're at it, join us in helping to amplify their Thunderclap campaign to raise awareness for Teen Dating Violence Awareness and Prevention Month. Read all about it on the Connected Customer blog: http://ow.ly/tAxdZ
1
Add a comment...

LivePerson

Shared publicly  - 
 
What can brands learn from Google's recent purchase of Nest? http://ow.ly/t73sc
1
Add a comment...

LivePerson

Shared publicly  - 
 
LivePerson Customer Success Story: Community College of Denver
1
Add a comment...
Have them in circles
826 people
Mike Wilson's profile photo
Eitan Koren's profile photo
Damien Worrell's profile photo

LivePerson

Shared publicly  - 
 
Love this quote: "Let's face it: if you're a small business or a midsize business these days, you gotta have a website. If you have a website you gotta have a chat product." See how Davinici Vitual Office Solutions finds success using Liveperson solutions. 
1
1
sukar Man's profile photoLivePerson's profile photo
2 comments
 
ok .bnget
Add a comment...

LivePerson

Shared publicly  - 
 
Imagine a world where everyone is always connected, everywhere they are – this world is imminent and brands need to be prepared. 
2
Add a comment...

LivePerson

Shared publicly  - 
 
Brands: Get engaged this Valentine's Day! Whether you're a fan of the holiday or not, it's undeniable that Valentine’s Day is a special occasion that can bring in some serious business for retailers. Last year, it was estimated that the total spending for Valentine’s Day was a whopping $18.6 billion! Check out these 3 quick tips to engage your high-value customers this Valentine's Day. 
2
Didarul Didar's profile photo
 
tui
Add a comment...

LivePerson

Shared publicly  - 
 
"We are thrilled to have once again been named a top solutions provider among the 1,000 most successful online retailers in North America," said Robert LoCascio, founder and CEO of LivePerson. "It's exciting to see that thousands of our customers are leading the charge in creating innovative and exciting customer experiences online. We're very proud to partner with these companies and provide a solution that helps them to better understand and connect with their consumers." http://ow.ly/sNBpT 
3
1
Kolawole Akinlabi's profile photoนิรชาติ เริ่มศีลรังสรรค์ เวทนพัฒน์รุจีไพบูลย์'s profile photo
 
Wow I love that.
Add a comment...

LivePerson

Shared publicly  - 
 
Eliminate Risk, Ensure Results: we understand the importance of keeping focus on growing the business rather than on granular operational details. Our Pay for Performance managed services can help a sales or service organization maintain that focus by transferring the burden of running a live chat operation to the LivePerson Managed Services team. Our years of experience managing some of the largest and most successful digital engagement programs provide us with a depth of expertise that is unrivaled. Learn more about PFP and listen to the podcast: http://ow.ly/sovhJ
2
Add a comment...
People
Have them in circles
826 people
Mike Wilson's profile photo
Eitan Koren's profile photo
Damien Worrell's profile photo
Contact Information
Contact info
Email
Story
Tagline
LivePerson creates meaningful, real time customer connections
Introduction

LivePerson helps more than 8,500 companies make meaningful connections with their customers.

Our intelligent real-time platform combines a sophisticated behavioral targeting engine that delivers significant value to companies by increasing conversion rates and customer satisfaction. Building on our success with LP Chat, we have looked for ways to expand other engagement tools and are now proud to offer solutions like LP Marketer, LP Voice, Keyword Lift, LP Insights and Analytics Driven Engagement.

As people today continue to rely more on mobile devices, social networking sites and their own websites, our goal is to use our behavioral intelligence and data capabilities to provide more products for companies to connect with and use to analyze its customers.

Explore the LivePerson suite of products to learn which ones are best suited to help you connect with your prospects and customers.

Visit LivePerson's company blog, The Connected Customer for information about the people and products that make LivePerson a leader in the tech industry.